Back

Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
430 Reviews

1202 Auto Center Dr

Ontario, CA

91761

Directions

By Type

430 Reviews of Jeep Chrysler Dodge RAM of Ontario

December 20, 2023

I did not like the fact that I had an appointment for oil change and had to wait 3 hours to get it ready! What is the purpose of an appointment? More

by Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 26, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Mara, Thank you for both your patience and your feedback. An oil change with an appointment should not take this long, which is why I'd like to learn more about when you stopped by, so I can look into this further and make sure that we're serving you and all guests with appointments in a more timely manner. Please contact me at your convenience. I hope to hear from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

November 28, 2023

Amazing customer service and reps. Couldn't be any happier. Very helpful and very polite. More

by aliansg35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, Dave and Christopher , Freddy Arvayo
Dec 04, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We take pride in providing quality service and we're very happy to see that's just what you received. Thank you for this 5-star review and your business. Should you ever need anything, please don't hesitate to ask. We're here to help. Regards, Chris Howard General Sales Manager chris@jcdontario.com

November 01, 2023

My service guy was awesome. Very accurate on the time. And yes, there is a busy shop but things went smooth. No issues. More

by deleonjuan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not catch my service man’s name
Nov 02, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for choosing us! We appreciate your patience, and are so glad to hear we exceeded your expectations! Until next time! Regards, Chris Howard General Sales Manager chris@jcdontario.com

October 29, 2023

I was the opportunity to work with Carlos at Jeep of Ontario. He did an amazing helping look for my new Wrangler. He was able to answer all my questions and at no moment in time did I feel pressured to More

by Luis Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos and Luis
Oct 30, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Congratulations on your new Jeep, Luis! We are so happy to hear Carlos went above and beyond to ensure you left with a smile on your face! Welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

October 19, 2023

Vehicle service was completed within the estimated time. Wait area was clean and comfortable. I would recommend flavored creamer for the coffee area. More

by shonnreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
Oct 20, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We love to hear your service visit went seamlessly, shonnreilly! We look forward to providing you with excellent service again soon! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

October 14, 2023

I bought my Renegade in 2017 from the ONTARIO dealership. They have been professional and courteous since the first day I went to buy my car. It is the only place I service my car. They are kind and consider More

by ruthieb1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl- service writer
Oct 17, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for always choosing us! We are so proud of Carl and our team for always going above and beyond to ensure your Renegade is running smoothly. We look forward to delivering another stellar visit in the future! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

September 30, 2023

Made my service appointment online and I was on time. Greeted right away and told how long recalls and warranty work was to take. A couple of days later I got a call that my Ram 1500 was ready for pick More

by rmsiggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Delira
Oct 03, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Ray, We're so happy to see our team ensured a stressful process went as seamlessly as possible. We'll be sure to share this 5-star review with our team and we hope your RAM is treating you well! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

September 28, 2023

Purchased a new Jeep Compass and had a trade in. Very pleased with the transaction. More

by annbob71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo
Sep 29, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We appreciate your kind words, Ann. We're lucky to have a wonderful team and thrilled that you enjoyed your visit with us. Congratulations on your new vehicle! Regards, Chris Howard General Sales Manager chris@jcdontario.com

September 13, 2023

The dealer was efficient and quick to check in. Finished a complete service in under two hours. Great service. More

by zuroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 14, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're so happy to see our team got you in and out in a timely manner. We hope your truck is running like new and we look forward to working together again in the future. Regards, Chris Howard General Sales Manager chris@jcdontario.com

September 12, 2023

Everything was fantastic! Could not be happier with the service department. Brittany and Jared took amazing care of me. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, Freddy Arvayo, Brandon Goodermont, Jason Keene
Sep 14, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Doug, It's a team effort here and we're happy to see that Brittany and Jared both provided you with the 5-star service that you deserve. Thank you so much for choosing us here for your truck needs and should you have any questions about anything, please don't hesitate to ask. You're family. Regards, Chris Howard General Sales Manager chris@jcdontario.com