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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
427 Reviews
Call Dealership (888) 446-2913

1202 Auto Center Dr

Ontario, CA

91761

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427 Reviews of Jeep Chrysler Dodge RAM of Ontario

April 06, 2024

I was very happy to get a fast appointment for an oil change.....tony assisted me, he was very friendly,informative and professional.. excellent customer service.. More

by No screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept
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Apr 08, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear about your positive experience with Tony! Providing fast and friendly service is always our goal. Thank you for taking the time to share your feedback, it means a lot to us. We look forward to serving you again in the future. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 27, 2024

Despite service dept being very busy, I was able to get in and out in under an hour. Appointment was easy and staff is very courteous. More

by Cuskey_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Delira
Report | Print
Mar 28, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Cuskey! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our service department was able to accommodate you quickly and that you found our staff to be courteous. We appreciate your feedback and look forward to serving you again in the future. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 17, 2024

Craig Martinez was helpful and kind throughout the whole process. Very happy w/ all repairs and timing it was done More

by gabriella hutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Martinez
Report | Print
Mar 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Gabriella, thank you for sharing your positive experience with Craig! We are thrilled to hear that you were happy with the repairs and timing of the process. Our team is always here to assist you with any future needs you may have. Thank you for choosing us! Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 16, 2024

The service department is exceptional. I have been a customer for over twenty years for all our vehicles. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McGauvran
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Mar 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Gary, thank you for your loyalty and kind words about our service department. We are thrilled to have had the opportunity to serve you for over two decades. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service for many more years to come. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

Helpful
March 08, 2024

Mario was a pleasure to work with and very knowledgeable about our gladiator. Most sales people are not. More

by Mountain gladiator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Ghandor
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Mar 12, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for the kind words! We're thrilled to hear that Mario provided you with a great experience and was able to answer all your questions. We pride ourselves on having knowledgeable team members who go above and beyond for our customers. We appreciate your feedback! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

Helpful
March 06, 2024

Great dealership. Always great communication. Nice people. Good work. Only issue is having to wait 7-10 days for a diagnosis. More

by pbocop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig. Service.
Report | Print
Mar 07, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

It's great to see you receive both quality service and communication. We're working our hardest to accommodate our guests in a more timely manner and we look forward to servicing your vehicle more promptly in the future. Thanks so much for both your business and your feedback. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Helpful
February 28, 2024

Another great experience here at Jeep chrysler Dodge Ram of ontario. Craig was totally awesome in taking care of me. Such a beautiful smile he has. He listened to my problem and fixed it right away. With no More

by riquebb38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Feb 29, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Rique, we're delighted to hear about your positive experience with us! We're thrilled to hear that Craig provided exceptional service and fixed your problem promptly. We're grateful for your loyalty and look forward to serving you again for all your vehicle needs. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Helpful
February 15, 2024

customer service-oriented team. The dealership is very clean and well organized. The total cost of services were clearly explained. More

by joe.vidana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony from Service
Report | Print
Feb 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you, Joe! Our team strives to provide quality service and we love to know we delivered. We look forward to continuing to exceed your expectations! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Helpful
February 05, 2024

Great service as always. The service providers are great never any complaints about any of them. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Feb 06, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Mario! Thank you so much for your kind words and positive feedback. We're thrilled to hear that you're consistently satisfied with our service. If you ever need anything, please don't hesitate to reach out. We appreciate your support! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Helpful
February 04, 2024

The service received from the Service department was top notch. Staff was helpful, communicates well and courteous. My car was repaired sooner than I expected and more important, done right. Will definite More

by joseong38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina (service dept), Ron (shuttle service)
Report | Print
Feb 05, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Jose, thank you so much for your kind words! We're glad to hear that you had a great experience with our Service department. We strive to provide excellent service and it's wonderful to know that our staff was helpful and courteous. We look forward to serving you again for all your vehicle needs. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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