Jeff Wyler Eastgate Automall

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: MARTY TAYLOR

My Review of Jeff Wyler Eastgate Automall:
I HAVE BEEN RESEARCHING KIA SPECTRA 5 FOR MONTHS,I CALLED JEFF WYLDER KIA,FOR THERE WERE NO KIA 5 IN KY.MARTY TAYLOR SPOKE WITH ME.TOLD HIM WHAT I WANTED AND HE SAID HE HAD IT.WHEN I MET MARTY,LISTENED TO HIM TALK HE HAD A GREAT DEAL OF KNOWLEDGE ON THE KIA,IT WASN'T A MEMORIZE SPEACH,IT WAS SENSIBLE AND LAYMANS TERMS THAT I A WOMAN UNDERSTOOD,HE'S A KEEPER FOR YOU AND THE PUBLIC,HE DOES NOT HIGH PRESSURE AND I LIKE THAT.....I DID NOT MARK QUALITY OF WORK FOR I HAD NONE DONE....THANK YOU DIANNA MCQUEEN

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lue Lander

My Review of Jeff Wyler Eastgate Automall:
excellent service. Jeff Wyler is highly recommended. was willing to work with the customer to meet a reasonable price. met every expectation!!! we personally own 3 vehicles from Jeff Wyler and have never had any issues. if we had to do it over again, we would pick Jeff Wyler Eastagte everytime. -hcpIV

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David and Joe

My Review of Jeff Wyler Eastgate Automall:
I purchased a Mazda 6 and a Mazda CX9 on the same day from Jeff Wyler Mazda. I worked with David and Joe through the internet before coming in to meet with them onsite. These guys are great. They had the vehicles I wanted ready for me to test drive as soon as I walked in the door. I met with David and Joe at 5:30 that evening and drove away with both new cars at 10:00 pm that night. These guys did eveything they could to make things go smoothly and make this one of the most pleasant experiences I have had in purchasing any vehicle. I highly recommend that you work with Jeff Wyler for any of your automotive needs!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Larry Moore, Troy Howell (Dent Wizard)

My Review of Jeff Wyler Eastgate Automall:
Just a quick follow-up to a recent service visit to the Jeff Wyler Eastgate Nissan dealership.

A couple weeks after getting my new Nissan home, I noticed a very small ding in the door. I called the dealership, concerned that too much time had passed. Larry Moore, my salesman, called me and said there’d be no problem getting it fixed – at their expense!

This week I took the car to the dealer and the repair was made by Troy Howell (an employee of Dent Wizard). Troy did an unbelievable job. You absolutely cannot tell where the dent was – and God knows I’ve tried!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bryan Barger, B.K. Kasten

My Review of Jeff Wyler Eastgate Automall:
As a former auto mechanic and very (even overly) particular about my cars, I was very apprehensive about having someone service my new Nissan. Simply, I was concerned about high-cost, low-quality service. Plus, I had heard so many bad stories about high-pressure sales tactics and abrupt service managers at various dealerships and service shops. With that mental “baggage,” I recently went to the Jeff Wyler Eastgate Nissan dealership for an oil change and checkup.

My apprehension and concerns were totally dispelled!

Bryan Barger and B.K. Kasten (service advisors) were awesome. Both gentlemen were pleasant to talk with and very professional about arranging the service, complying with my requests, and putting me at ease about having the service performed. Simply, they gave the impression that both I and my business were important to them.

Bob Skit (mechanic) was excellent. There were no signs of oil spills or fingerprints on the exterior or interior of the car, including the engine compartment and undercarriage.

Lastly, the price was very fair.

I’ll be going back!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Barnhart

My Review of Jeff Wyler Eastgate Automall:
I had a great experience at Jeff Wyler Eastgate Automall. They have a great selection of inventory with competitive prices. The sales team kept in close contact and answered my questions throughout the process, and the actual purchase went seamlessly.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: scott huber

My Review of Jeff Wyler Eastgate Automall:
It was a great day as we drove away with our used/new truck. Sadly we drove a few miles and realized we were almost out of gas. We kinda felt that should have been taken care of before we left. And we did inquire as to how someone washs a truck and doesnt even touch the inner bed. Scott did offer to take it back and have them do that but we just laughed and said it was fine. As it stand now we would go back to the same dealer again. Scott and the young man working with him were very nice and didnt seem to keep any secrets. They seemed to explain everything. Just wish we would have had some gas.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Yeager; David Barnhart;

My Review of Jeff Wyler Eastgate Automall:
John Yeager was our primary salesperson when we first went in and test drove. He was very pleasant and not at all pushy. Worked with David Barnhart on an internet price, he worked on getting us a good price. Ended up going in and working with John as our primary salesperson, but David also helped out. Both were very pleasant and easy to work with. I would recommend either dealing with John in person, or David via the internet.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lou Lander

My Review of Jeff Wyler Eastgate Automall:
The reasons for my rating is that Lou listened to my needs & paid attn. to what I could afford. He worked hard to combine the two and was courteous through the whole process. I will recommend him & Jeff Wyler to anyone needing a new vehicle. To add more characters just to reach 250 is a poor design.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Samir N. Abuyaghi

My Review of Jeff Wyler Eastgate Automall:
Samir was very friendly, knowledgeable, and professional regarding the Nissan Rogue that we purchased. We worked through the negotiations on a lease which took some time but in the end was acceptable to both parties.

I would definitely seek out Samir again when purchasing my next vehicle.

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