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Jeff Wyler Florence Buick GMC

Florence, KY

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561 Reviews

1154 Burlington Pike

Florence, KY

41042

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561 Reviews of Jeff Wyler Florence Buick GMC

July 09, 2012

My experience with this dealership and Chad individually was very good. He worked with me to find the car I wanted. I will return here for my next vehicle. More

by ukbono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Anderson
June 29, 2012

I would have given a perfect 5 across the board if the part fixed, an HVAC resistor pack, would have been in stock. While I understand that every part can't certainly be stocked, I believe this part is f More

by Dave Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chadwell
June 26, 2012

I want to thank you for an excellent experience! Good job to all the associates from the office staff to the sales staff and to the auto repair shop! More

by lkt1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Navarre
June 19, 2012

Worst customer service I've ever experienced. I took my '08 Silverado to them for warranty work and they "claimed" GM denied the work. The issue stems from an after market exhaust system that was installe More

by drjoejo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
bill grau
Nov 11, 2013 -

Jeff Wyler Florence Buick GMC responded

If we were able to resolve your concern, will you please update your review. Again please accept our apologies. Thank you

Nov 11, 2013 -

drjoejo responded

No, the dealership was not able to resolve my warranty issue. As i stated in the original review, the dealership told me "too bad it's not our problem". As I also stated in the review I would never consider doing business with this dealership again. They have the worst customer service and really could care less.

June 17, 2012

Roger quickly responded to the needs of our family! We were pleased to find the great service my family has always received from Jeff Wyler. There was a great selection of vehicles to choose from and Rog More

by revchriscombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 14, 2012

Everyone is super friendly. Scott got our vehicle in for service very quickly. Called promptly with a repair estimate and recommendations. Even had the vehicle finished shortly after the repair was approv More

by khoward5632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Berry
June 11, 2012

The air conditioning went out on a very hot afternoon. I called and we had a loaner within 30 minutes and dropped the car off. As I had an extended warrantee cost was not an issue. The repair was done the n More

by Ronracer77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
June 10, 2012

I called that morning about getting my car serviced that day and they got it in and serviced my car at 2pm and I was there for about a hour. More

by CullenW123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wheeler
June 09, 2012

I brought my 2010 Enclave in because of trancmission concerns. John Chadwell in the service department listened very closely as I explained that I had a downshifting problem under certain road condition More

by Leona Dudley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chadwell and Tech.
June 04, 2012

Ron said i wouldnt be dissappointed if i drove out there and he was right. I told him where i wanted to be price wise and we got there. Thanks. More

by rdkleine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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