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Jeffrey Acura

Roseville, MI

4.8
252 Reviews

30800 Gratiot Avenue

Roseville, MI

48066

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252 Reviews of Jeffrey Acura

September 13, 2020

Everyone is courteous. No waiting when I arrive. Repairs are clearly explained. I was given a loaner to drive. Matt kept me informed of car repair progress More

by nancyburbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Brian
July 23, 2020

Great service people, friendly and professionalisms #! Matt who works there knows the job so well. When it comes to fees for the job he always gave me a discount which is great!# More

by Randy
Recommend Dealer
Yes
Employees Worked With
Matt
July 23, 2020

Awesome... we love the service department. Matt and his team are on top of things! Always professional they go out of there way to please! More

by Pcilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service
July 19, 2020

Matt really took the time to help me understand that my car is functioning good and as it should. Phenomenal Service. This is the second time going to Jeffrey Acura and it’s not close by to me.. around 40 More

by John R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt from Service
Jul 23, 2020 -

Jeffrey Acura responded

John, thank you for choosing Jeffrey Acura for your service needs. We're glad to hear Matt helped in providing a positive experience. We'll see you next time!

June 19, 2020

Service Department I've been a Jeffrey Acura customer for over 25-years. This dealership has always been a favorite of mines especially the service department. I am no More

by Kathy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Matt
Jul 06, 2020 -

Jeffrey Acura responded

Kathy, thank you for your years of loyalty and business to Jeffrey Acura. Stop back and see us anytime!

June 18, 2020

Excellent Customer and Auto Service.Matt is a Marvelous Excellent Customer and Auto Service. Matt is a Marvelous Service Representative! My experience with Jeffrey Automotive has been nothing less than a More

by Lmpricegriffin
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 06, 2020 -

Jeffrey Acura responded

Thank you for choosing Jeffrey for your service needs. We're glad to hear Matt helps in providing a positive experience. We'll see you next time!

June 06, 2020

The service here is always exceptional and it was the same even during the pandemic. Matt is always awesome and would be the reason I would buy another car from Jeffrey Acura. More

by dlwin
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Jun 17, 2020 -

Jeffrey Acura responded

We're happy to hear that you're pleased with the service you receive here at Jeffrey Acura. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2020

Best work! I am a loyal customer of Jeffrey Acura for many reasons. They are professional and perform the best service for my MDX. Matt, the service manager, kne More

by Love my Acura!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and his crew
Jun 17, 2020 -

Jeffrey Acura responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. We are pleased that Matt went above and beyond and was able to make your experience a positive one. Thank you for your continued patronage, we look forward to serving you again in the future.

May 14, 2020

Service during a pandemic This dealership has been consistently been professional throughout the years that I've done business with them. Matt Smith,(service department) was ve More

by mysloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Jun 17, 2020 -

Jeffrey Acura responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible! Please do not hesitate to contact us for all your service needs. We look forward to seeing you again.

May 08, 2020

Did a great job Love the service department. Matt and his crew always take care of me. It really is the reason why I purchase my cars from there. More

by paulmattei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 17, 2020 -

Jeffrey Acura responded

Dear Paul, We're happy to hear that you're pleased with the service you receive here at Jeffrey. It's great to know that Matt continues to provide excellent service to all of our customers. Thank you so much for being one of our valued guests and we look forward to your next visit!

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