Jenkins Kia of Ocala - Service Center

I want to shed light on Kailey Baker in service. I had to get a rental for a few days. She took me to Hertz. The drive there she made me feel so comfortable. When we arrived she stayed with me the e I had to get a rental for a few days. She took me to Hertz. The drive there she made me feel so comfortable. When we arrived she stayed with me the entire time until I was assigned a vehicle. She never complained about the wait! Even the Hertz associate applauded her for staying with me. She helped me put all my belonging in the rental. Car seat and all! When it was time to return the rental she made sure to call me and let me know she was on the way. Great communication! Again she helped me transfer all of my belongings in her car. When we got to the dealership in the beaming on sun she again helped me transfer car seat and all into my vehicle. Very helpful young lady, God bless her! 10/10 specifically to her! Never complained, never made me feel of an inconvenience. She deserves a raise. More

Joshua Mills was awesome helped me with all my concerns on my vehicle and provided excellent customer service. This place treats you as if you were family I wouldn’t go anywhere else on my vehicle and provided excellent customer service. This place treats you as if you were family I wouldn’t go anywhere else More

The service we received was excellent and it was done when he said it would be. when he said it would be. More

Mr. Thompson was excellent. Professional and thorough. He helped to take care of my auto needs when i was there. helped to take care of my auto needs when i was there. More

Joshua did an exceptional job, as usual. The only issue I have is the "rattle" in the front dash area .... it is still there. I did not notice the issue until after leaving the dealershi The only issue I have is the "rattle" in the front dash area .... it is still there. I did not notice the issue until after leaving the dealership. More

I went for service on my Kia. They changed the oil and filter and rotated the tires. Forty-five minutes later I was on my way home. They changed the oil and filter and rotated the tires. Forty-five minutes later I was on my way home. More

Billy Jace Thompson is amazing! He was my SA for my oil change he made sure my car was taken care of! He was my SA for my oil change he made sure my car was taken care of! More

Good service but they always trying to sell or provide services not requested. Also one of the ladies at the cashier desk was so unfriendly and arrogant. Need better customer relations. Also I w took t services not requested. Also one of the ladies at the cashier desk was so unfriendly and arrogant. Need better customer relations. Also I w took the car January 2024 for Wheel Alugnment and 3 months (6000 miles) later the car still pulling hard right. They supposedly did another Wheel Alignment and the car still pulling to the right. More

I love this dealer always helpful and meets all of my needs. Waiting area nice and pleasant. needs. Waiting area nice and pleasant. More

All the Jenkins dealerships are great, they go above and beyond on helping you with your car troubles beyond on helping you with your car troubles More