Jennings Volkswagen

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alan Guevarra, Sue Guido

My Review of Jennings Volkswagen:
I shopped at another VW dealer before I went to Jennings. I had a trade in and gave them the price the other dealer quoted. They worked within my price range and came up with a Demo with the features and price I was looking for.

Alan Guevarra was very helpful. He explained all the features, and even setup some radio stations for me. I wasn't expecting to leave with a new car the same day, but they made the transition very smoothe. I had a very pleasant experience.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Arek Aneszko

My Review of Jennings Volkswagen:
I went to three VW dealers to meet a salesperson and get pricing. I went to Autobarn Mt Prospect, North Shore VW and Jennings VW. I found the staff, expecially Arek Aneszko and the price proposal scenario to be open and friendly. In comparison, Mt Prospect seemd like old school and North Shore was just not interested in spending the time I required. I have been back to Jennings for scheduled service and Kerry has been excellent. Too many people write only negative stuff but I chose to take the time to write positive reviews of Jennings. They deserve it. I love my Tiguan. Thanks...K.B. Classic.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: No sure

My Review of Jennings Volkswagen:
My airbag light was on, so I went to Jennings to check it out. They charged me about $130 for diagnosis and came out with an astonishing conclusion: an internal short of the LF airbag and asked for more than $800 to fix it. I just couldn’t believe the number.

I shopped around and have a free diagnosis with mechanics at Dub Werks in Libertyville today. They found out the airbag light was simply caused by a loosen connector and fixed it for me only for $40. I have nothing to say about Jennings……

I never write reviews before, but this time, I am looking for all dealer rating forums and paste my experience

By the way, if you are looking for alternative solution for your VW, try this out http://www.roadhaus.com/shops_search_map.php?state_id=13
Do do some research before pulling out your card

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: service

My Review of Jennings Volkswagen:
sales man was really nice and did not put a lot of pressure on me to buy. Service on the other had, horrible. Taking my CPO car for the fourth time to get the same problem fixed. They obviously don't have people who really know how to fix these cars. I'm seriously thinking of going to a different automaker.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With:

My Review of Jennings Volkswagen:
Service managers are arrogant and rude. How hard is it to have a positive attitude with a customer. Asked specifically NOT to wash car several times and the rep claimed i said otherwise. Generally not friendly towards customers who bring their own oil.

Share on Facebook

Was this review helpful to you? Yes | No