Read Reviews Jennings Volkswagen

Jennings Volkswagen

Jennings Volkswagen

201 Waukegan Rd
Glenview, Illinois 60025


Sales: (847) 729-3500
Service: (847) 729-3500
Parts: (847) 729-3500

Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 254 reviews

4.9

4.9 out of 5

417 lifetime reviews

Jennings Volkswagen

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Certified: Jennings Volkswagen

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jennings Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jennings Volkswagen

Jennings VW is Illinois' only two-time winner of the Wolfsburg Crest Club, having been chosen for 2011 & 2012, representing the top 50 VW dealers in the country for sales and customer service excellence. Jennings Volkswagen is a family owned business and has been serving Glenview and the Chicagoland area for over 54 years. Our mission is to treat each guest in such a memorable way that they tell everyone how great the experience was. Our vision is to excel in sales and service while maintaining the highest standards of honesty and integrity. Jennings is rated A+ by the Better Business Bureau of Chicago and Northern Illinois. "Our Reputation Rides with You".Thanks for choosing Jennings VW.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 6:30 AM - 9:00 PM

Tuesday: 6:30 AM - 9:00 PM

Wednesday: 6:30 AM - 9:00 PM

Thursday: 6:30 AM - 9:00 PM

Friday: 6:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 6:30 AM - 9:00 PM

Tuesday: 6:30 AM - 9:00 PM

Wednesday: 6:30 AM - 9:00 PM

Thursday: 6:30 AM - 9:00 PM

Friday: 6:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Free Coffee Television
Free Drinks Vending Machines

bcschiele
5/14/2013 8:48:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paula  CiolinoPaula Ciolino
Mike FezatteMike Fezatte
Andrew  LowAndrew Low
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

My wife and I recently bought a Passat TDI SEL from Jennings Volkswagen. Mike Fezatte was our salesperson and he did a great job. He was friendly and knowledgeable. We were also pleased with Andrew Low the sales manager and Paula the finance manager. Overall we had a great experience with the Jennings dealership.

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KevinOlson
5/8/2013 8:35:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FezatteMike Fezatte
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

I recently leased a Jetta from Mike Fezatte at Jennings Volkswagen. In short, I couldn't be more pleased with Mike as a salesperson; he was forthright and exceedingly accommodating. Would highly recommend going to Jennings.

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airmite
5/7/2013 9:18:18 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amir DizdarevicAmir Dizdarevic
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

Our salesman Amir was very knowledgeable and forthcoming with all details of the Volkswagen CC Lux we purchased from Jennings. It was a very pleasureable experience for us since he made us feel welcome but without any high pressured salesmanship. We highly recommend Jennings and Amir for a relaxed yet informed car purchasing experience.

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Budgetb1
5/5/2013 7:30:30 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FezatteMike Fezatte
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

Mike was awesome. Honest with no BS. Treated me like he was talking to his brother. Only person I'll ever deal with again! I love my car so much.

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Edthom
5/4/2013 10:42:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith BurnsKeith Burns
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

This is one of the easiest car buying experiences I have experienced over the years. I had submitted a request and received information, and after several emails back and forth, they matched what I was l looking for. They were very professional when I arrived at the dealership and Keith was such a professional. He displayed an honesty that I have never e perform experienced in the auto business. He was not pushy and made see that I was happy with the vehicle, and went out of his way to explain everything. Being 81 years old, I am glad that I had such an experience, and hopefully will get to enjoy another lease from Keith in the future.

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Cy123
5/4/2013 10:16:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike FezatteMike Fezatte
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

I went into the dealership looking for a new car however I wasn't certain of which one I wanted. Mike helped me decide on a 2013 Jetta, and I absolutely adore it! He was extremely helpful and informative without being overly persistent. Mike's a great guy and I would definitely refer anyone I knew to Jennings.

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cstratan
4/27/2013 8:18:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paula  CiolinoPaula Ciolino
Nathan SoltNathan Solt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

We bought a VW Passat yesterday at Jennings Volkswagen in Glenview, IL. We never knew that buying a car can be a fun experience. We tried a Golf, Golf GTI, Jetta and Passat. We tried different cars and models for about 2-3 hours. Nathan Solt was the person who help us. He enjoyed helping us, he enjoyed showing us what each car has to offer. Nate is very knowledgeable, funny, and all in all a great person.
It is uplifting to see a young person so full of enthusiasm for his job. For all of you who read Marshall Goldsmith's "Mojo: How to get it..." I can say that Nathan Solt has a lot of mojo. I hope he'll never lose it!
We strongly recommend Nate Solt , Erin Hickey (internet manager) and Paula Ciolino (business manager) who all conspired to make our experience great.
Thank you all!

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Diane Turner
4/24/2013 1:19:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric BreitenbachEric Breitenbach
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

This was the most pleasant , easiest transaction I have ever experienced. The service was superb. The sales staff was knowledgable, engaged, and responsive to my questions & concerns.

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amilano89
4/21/2013 7:25:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paula  CiolinoPaula Ciolino
Amir DizdarevicAmir Dizdarevic
Ken LyonKen Lyon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

Amir was extremely knowledgeable of not only volkswagen vehicles, but the car industry in general. It took us a few weeks to decide on the car and Jennings was accommodating and fair. Ken and Amir were very pleasant to work with.

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MattMoon
4/21/2013 4:50:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arek AneszkoArek Aneszko
Paula  CiolinoPaula Ciolino
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jennings Volkswagen:

I came to Jennings to purchase a new Golf TDI. Every step of the process was handled professionally, politely, and respectfully. My first contact was with Erin Hickey-she's the Internet Manager. I sent a note saying what I was looking for in the car and when I would be purchasing one. She wrote back asking a couple of other questions and after I answered them, she provided me with a great price. Not once did she bug me during the time frame I gave for my purchase. When the time came to buy the car, I contacted her and she directed me to Arek Aneszko.

If you happen to walk in to Jennings cold, please ask for Arek. You will find a dedicated, knowledgeable, and passionate sales person. He is very detail orientated and takes the time to explain the 'big picture' and the little details of the process of the car purchase. Additionally, his knowledge on diesel engines as well as the Golf really helped bring together my decision to buy the car. I was real fortunate Erin had Arek guide me through the process and I can only assure you that if you go to Jennings, Arek will serve you well.

Lastly, I'd like to comment on my experience with finance and in particular Paula Ciolino. She could not have been more professional and patient in guiding me through the whole finance process. I was treated respectfully throughout the whole process.

I absolutely hit a home run by purchasing a car at Jennings VW. Erin, Arek, and Paula assited and guided me through an immensely rewarding experience.

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