Jennings

Reason for Visit: Service

I recommend this dealer: No

My Review of Jennings:
My airbag light was on, so I went to Jennings to check it out. They charged me about $130 for diagnosis and came out with an astonishing conclusion: an internal short of the LF airbag and asked for more than $800 to fix it. I just couldn’t believe the number.

I shopped around and have a free diagnosis with mechanics at Dub Werks in Libertyville today. They found out the airbag light was simply caused by a loosen connector and fixed it for me only for $40. I have nothing to say about Jennings……

I never write reviews before, but this time, I am looking for all dealer rating forums and paste my experience

By the way, if you are looking for alternative solution for your VW, try this out http://www.roadhaus.com/shops_search_map.php?state_id=13
Do do some research before pulling out your card

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Reason for Visit: Service

I recommend this dealer: No

My Review of Jennings:
sales man was really nice and did not put a lot of pressure on me to buy. Service on the other had, horrible. Taking my CPO car for the fourth time to get the same problem fixed. They obviously don't have people who really know how to fix these cars. I'm seriously thinking of going to a different automaker.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Jennings:
Service managers are arrogant and rude. How hard is it to have a positive attitude with a customer. Asked specifically NOT to wash car several times and the rep claimed i said otherwise. Generally not friendly towards customers who bring their own oil.

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