Jerry's Ford Lincoln Mercury

Reason for Visit: Sales

I recommend this dealer: No

My Review of Jerry's Ford Lincoln Mercury:
I was led to believe the vehicle I was interested in and purchased was all-wheel drive when in reality it was front wheel drive. I had already stated to the saleman I did not want front wheel drive. I fortunately made the discovery within the first 3 weeks of owning the vehicle because of loosing traction on a wet interstate. I had a mechanic friend look at the vehicle. When I contacted the dealership they assured me the vehicle was all wheel drive. I said I had a mechanic telling me otherwise. They came back and revealed the vehicle was in fact front wheel drive. The salesman did find me a vehicle at another dealership that was all wheel drive. The salesman quoted me a difference that I would have to pay. I agreed the quote was fair. When I reached the dealership to complete the deal, the manager refused to accept the salesman's quote and more than doubled what I was quoted. I am truly disappointed in how this dealership handled this difficult situation. Based upon my experience, I would not recommend them to anyone looking for a new vehicle.

Was this review helpful to you? Yes | No