Jim Butler KIA

Sold me a cart with a failed safety inspection. Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The faste Direction signals not working properly, salesman said that was normal. They did switch the bulbs, brake lights went out 1/2 way home 🤔. The fasteners for the trunk liner to get to lights were not reinstalled. There were quite a few steps missed at this dealership. Would not but a car here again. What else did they skip? More

Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. I was pleased with how quickly I could get an appointment. Keith is exceptional. More

As a first time buyer they made it really simple for me and could tell they were genuine people! and could tell they were genuine people! More

We had a great experience in the end. Our salesman was not the friendliest. It seemed as though he was pushing us to look at vehicles he wanted and not what we wanted. We had to be stern Our salesman was not the friendliest. It seemed as though he was pushing us to look at vehicles he wanted and not what we wanted. We had to be stern with him and what we wanted to test drive. However, Sal in the finance dept saved the deal. He was very personable, knowledgeable, friendly and straight forward. The only reason we didn’t walk out was because of him and I told him so. A+ Sal!!! More

Keith Sutton is amazing. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. More

I didn't deal with service dept so unsure why you want a review from me. We bought a new car and the new car prep was awful. review from me. We bought a new car and the new car prep was awful. More

I have received nothing less than stellar treatment and exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I ha exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I have recommended them to friends and family❣️ More

Not good customer service after the sale. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. More

Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More

Had a horrible experience with the first selection and wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went b wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went back in and talked with Cheryl and John the store manager went above and beyond to make it happen More