Read Reviews Jim Butler KIA

Jim Butler KIA

Jim Butler KIA

722 Long Road
Chesterfield, Missouri 63005


Sales: (636) 256-9600
Service: (636) 256-9600
Parts: (636) 256-9600

Jim Butler KIA
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 115 reviews

4.9

4.9 out of 5

123 lifetime reviews

Jim Butler KIA

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Certified: Jim Butler KIA

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jim Butler KIA has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jim Butler KIA

Jim Butler Kia is the newest Kia dealership in STL. We are located in Chesterfield Valley off hwy 40.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Brand New Facility iPads
After Hours Drop-Off Free Coffee
Free Loaner Cars Free Drinks
Free WiFi Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Vending Machines
Flat Screen Televisions Shuttle Service

JoNowak
1/30/2013 8:39:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Brandon SmithBrandon Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Jim Butler Kia is the best! My husband and I have purchased many cars . . . Mercedes, BMW, etc. and we have to say, this was the nicest experience EVER! From the minute we were greeted at the door to the time we signed on the dotted line, Brandon was extremely courteous, very knowledgeable and answered every question with a smile. Justin also was both friendly and very knowledgeable and made the finance experience painless! After the purchase, Brandon very patiently explained the ins and outs, bells and whistles of my new Sorento to me in language I could understand. I love my new Sorento and my husband is very seriously considering buying one, too, from Jim Buter, of course! I highly recommend the Sorento and the Jim Butler dealership. They most definitely exemplify the Golden Rule!!

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jenny.johnson.5621
1/22/2013 2:39:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    N/A
  • Overall Score:

    4.0

My Review Of Jim Butler KIA:

I gave a "good" Customer Service, Friendliness and Overall Experience rating to this dealership because that is what we got. Very nice, cooperative and friendly.
Nice follow-up work. Thank you.

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alhunt
1/19/2013 3:52:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Andrew did a great job! When I took my new Optima for a test drive, he took the time to go over everything about the car and if I had additional questions, he made sure he answered them. He was very friendly and his knowledge of the car was very good. He also was very accommodating to me to make sure I was comfortable with the car. I was allowed to take the car overnight to make sure my husband and I liked it and would be happy with our purchase. I totally love, love, love my car. It is snow white pearl SXL, tinted windows, chrome sport wheels, light, soft, napa leather interior, panoramic sun roof, heated front and back seats and also cooled front seats. The ride is smooth, great gas mileage and has a great sound system! The other thing that Andrew did was he took the time to introduce me to the service department, parts department, etc. and showed me around so that whenever I had to come in, I would be comfortable with the facility. I would highly recommend Andrew and this dealership.

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willypyt
1/17/2013 7:18:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

We purchased a car from salesman Andrew Cohen. We experienced no pressure whatsoever and he was very knowledgeable about the Kia lineup. We ended up with a purchase price that I was comfortable with. If you are looking for a new vehicle, I would recommend looking at Jim Butler Kia and highly recommend working with Andrew.

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mpoole02
1/14/2013 3:12:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Our buying experience at Jim Butler Kia was exceptional. Andrew was friendly without being pushy and showed us what we wanted to look at. He gave us the information we needed but let us make our own decision. Justin was friendly and efficient in getting our financing details in order. We would definitely recommend and buy from them again.

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Debbieoptima
1/1/2013 10:37:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I highly recommend Jim Butler Kia to anyone looking to purchase a Kia. I have been putting off buying a car for quite some time partly because I didn't want to deal with the experience. My experience at Jim Butler has completely changed my feelings. I started with Annie and she was open, honest and answered all my questions in a timely manner. I never felt pressured and when I had more questions she answered those. When I went into the dealership and met with Andrew, the experience continued to be a good one. Andrew found the exact car I was looking for, let me take it for a test drive, answered all my questions and never pressured me to make a decision. He let me decide if this is the car I wanted. And I did. Next I met with Justin who explained all the financing at the level of detail I wanted. Lastly, Andrew spent time with me after the sale was over explaining all the features on my new car and said if I had questions after I left, to just give him a call. I couldn't have asked for a better team of people to work with.

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Dlaymo
12/31/2012 11:07:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Andrew Cohen makes what can be a stressful experience actually fun. He will put you in a car you want. I have purchased roughly 30 cars and Andy is the most honest agent I have ever had. I have a Kia dealership closer to me but come to Butler because of Andy.

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hshoults
11/28/2012 4:08:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Mike McleanMike Mclean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I went in to this dealership set on a price of my monthly payment, and they made sure I left with exactly what I was looking for...They had the best deal for my money. I will be recommending Jim Butler Kia to everyone I know that is buying a new or used vehicle.

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LABruyere
11/19/2012 6:50:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Great experience at Jim Butler Kia! Marvin was very nice, freendly and knowledgable without be pushy. Justin was quick thorough and very personable as well. I got a terrific Sorenta at just the right price!!

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hvogt
11/9/2012 8:37:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
Don  WrightDon Wright
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I cannot even begin to tell you how absolutely wonderful Jim Butler Kia in Chesterfield Valley was when I purchased a new 2013 Kia Sportage. Amanda and Annie were the ones who answered my e-mails. They were efficient and knowledgeable. I settled a deal with these two women and went to the dealership to purchase the vehicle.

At the dealership I met with Don who test drove the vehicle with me. Don is very personable and has a true passion for helping you, the customer.

Finally, I worked with the finance manager, Justin. Justin is very down-to-earth and easy to talk to. When it comes to finance, to me the most important part of the entire transaction, wouldn't you want someone who is funny, down-to-earth and understanding? Justin is all these things and more.

All of the employees I came in contact with were consummate professionals.

This is my first experience buying a new car. I can honestly say it exceeded all of my expectations. Jim Butler Kia in Chesterfield Valley is the way to go!

P.S. Make it easier on yourself and the wonderful staff at Jim Butler Kia by doing your homework before you purchase a vehicle. It will make everything smoother.

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