My Review Of Jim Cogdill Dodge:
I've used Cogdill as my factory service location for my Jeep and multiple Dodge Durangos since buying a home in Knoxville in 2004. They have serviced a 1997 Wrangler Sport, a 2001 Durango 4.7 SLT+, a 2006 Durango HEMI Limited, and now my 2012 Durango HEMI Citadel. On each one they have done excellent work and rarely, if ever, have had an issue that they haven't resolved in one visit.
Gary has always run a very professional Service Department under Roger Boatner's immediate direction. I have used John Adorante's service team olmost exclusively over the years and I am always happy with the job they do.
They do go the extra mile, as one day while I was out of town, my father, who was handicapped called me with a problem on his Grand Caravan. It was late in the day, but I called and spoke to Roger once I found out that John was off. Roger told me to have my father drive up and ask for him by name and he'd take care of his situation personally. My father called me back a couple of hours later to say that they had fit his van in just before they were closing up and got him back on the road.
Great bunch of guys.
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