Read Reviews Jim Falk Lexus of Beverly Hills

Jim Falk Lexus of Beverly Hills

Jim Falk Lexus of Beverly Hills

9230 Wilshire Blvd.
Beverly Hills, California 90212-3349


Sales: (310) 274-5200
Service: (310) 274-5200
Parts: (310) 274-5200

Manufacturer: Lexus

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.9

24-Month Rating

based on 281 reviews

4.9

4.9 out of 5

512 lifetime reviews

Jim Falk Lexus of Beverly Hills
falk_review

Most Reviewed Employees

  • Elie ShafieeElie Shafiee
    Sales Consultant / Delivery Specialist
    72 reviews
  • Michael HerediaMichael Heredia
    Sales Consultant / Delivery Specialist
    36 reviews
  • Bianca WhiteBianca White
    Finance Director / Sales Manager
    27 reviews
  • Morgan OseguedaMorgan Osegueda
    Finance Manager
    15 reviews
  • Douglas SanchezDouglas Sanchez
    Sales Consultant / Delivery Specialist
    13 reviews
  • Jessica ZeiglerJessica Zeigler
    Sales Consultant / Delivery Specialist
    8 reviews
  • Danny LariosDanny Larios
    Sales Consultant / Delivery Specialist
    6 reviews
  • Enrique CarvajalEnrique Carvajal
    Sales Consultant / Delivery Specialist
    4 reviews
  • Jordan SimonJordan Simon
    Sales Consultant / Delivery Specialist
    4 reviews
  • Robert GalvezRobert Galvez
    Service Consultant / Technology Specialist
    4 reviews
View All Employees

Cars For Sale by this Dealer

Need a New Car?



Certified: Jim Falk Lexus of Beverly Hills

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jim Falk Lexus of Beverly Hills has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jim Falk Lexus of Beverly Hills

Jim Falk Lexus of Beverly Hills is an "Elite" of Lexus dealership. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Loaner Cars
WiFi Shuttle Service
Cable TV / Plasma Screen Monitor Parts Store
Free Valet Parking Assorted Coffee, Coco, Sprite, Coke, Diet Coke, and Tea
Free Car Wash Vending Machines

joeheld
5/13/2013 10:24:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray AstabeiRay Astabei
Michael HerediaMichael Heredia
Oscar MancillasOscar Mancillas
Bianca WhiteBianca White
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Falk Lexus of Beverly Hills:

Blanca and Michael had a great deal to offer me. They were persistent without becoming obnoxious. They were patient with my choosing a vehicle and did not rush me to make a decision. They got the paperwork done in a reasonable amount of time. The deal is exactly as they represented and the small issues that came up were quickly settled in my favor.

Was this review helpful to you?    Yes | No

Twitter
gymcat
5/8/2013 1:20:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jessica ZeiglerJessica Zeigler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jim Falk Lexus of Beverly Hills:

I looked at many cars and none could compare to Lexus. Jessica was wonderful to deal with. She has a terrific personality and energy. Her knowledge of vehicles, answer to questions and response is to be admired.

Was this review helpful to you?    Yes | No

Twitter
FayeK
5/2/2013 12:17:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Elie ShafieeElie Shafiee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Falk Lexus of Beverly Hills:

I would like to recommend Ellie Shafiee at Lexus Beverly Hills, she is very knowledge, professional and extremly helpful. Thank you for providing me a good deal Ellie, greatly appreciated

Was this review helpful to you?    Yes | No

Twitter
drobinson034
4/29/2013 6:41:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael HerediaMichael Heredia
Morgan OseguedaMorgan Osegueda
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Falk Lexus of Beverly Hills:

Michael was a great help and because he explained all the new upgrades in the 2013 RX I made the trade for my old RX. both he and Morgan made the deal fun and easy

Was this review helpful to you?    Yes | No

Twitter
JulieMaynard
4/29/2013 2:03:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon AronSimon Aron
Michael HerediaMichael Heredia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jim Falk Lexus of Beverly Hills:

Both Michael and Simon were wonderful and their follow-up has been excellent. The only thing I didn't like about the dealership was the location, getting out of valet was terrible, and finance office in basement dungeon was very disappointing. For upscale car sales, atmosphere was quite poor. Felt like we were in a closet!

Was this review helpful to you?    Yes | No

Twitter
Peggy608
4/12/2013 1:17:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Enrique CarvajalEnrique Carvajal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Falk Lexus of Beverly Hills:

I saw the Lexus IS250C on the Internet a few days ago and became very interested. This is a car I have been wanting for a long time now. I decided to call the dealership and get information. I ended up talking to Enrique. He was extremely helpful and friendly. He invited my husband and I out to the dealership to take a look at the car and test drive it. When we arrived Enrique greeted us and the other sales employees were extremely friendly and personable. Enrique took us to see the car, he had my husband test drive it right away. What a treat! He didn't put any pressure on us to buy the car. That was very nice and a refreshing feeling. He answered all of our questions with ease and made sure we were fully understanding of everything he talked about. With out a doubt I would go back to the dealership to see Enrique to purchase anther car (yes! We did get the Lexus!) and I would definitely send my family and friends there :). The overall experience was wonderful and overall sales person was fantastic! Great job Lexus of Beverly Hills!

Was this review helpful to you?    Yes | No

Twitter
avikay47
4/11/2013 5:06:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny LariosDanny Larios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Jim Falk Lexus of Beverly Hills:

very pleasant and easy to work with. he came to my house to personally deliver the vehicle and sat there with me for an hour explaining everything and was able to answer all my questions. and he is 100% correct... the isF does in fact have a 5 liter engine ;)

Was this review helpful to you?    Yes | No

Twitter
Chrisng
4/11/2013 1:49:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny LariosDanny Larios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Falk Lexus of Beverly Hills:

Purchased a ES 350 from Jim Falk Lexus Beverly Hills on 4/5/13, Danny Larios helped us with the purchase. Danny is a really nice guy, friendly, professonal, regular guy. There was no pressure from him at all, Danny is very knowledgeable about all the cars. A very nice car buying experience, I would for sure go see Danny again in the future.

Was this review helpful to you?    Yes | No

Twitter
arminek
4/10/2013 1:15:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny LariosDanny Larios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jim Falk Lexus of Beverly Hills:

I recently bought a car here and it was a great experience. My BMW broke down so I needed something fast - Daniel Larios was amazing! He sat with me and explained all the numbers for leasing vs. buying, answered all my questions and didn't make me feel rushed or pressured at all (not like the other sleazy salesmen I was dealing with at other dealerships). After about an hour of this he took me to the car lot and led me directly to THE ONE - it was perfect! Exactly what I wanted - a pearl white, black interior, low mileage, 2 year old certified IS 250. I got all jittery and knew I had to have it. We went back to the office and talked more numbers, not a lot of wiggle room on the purchase price, but I was happy with the end result after my trade-in.

Daniel was very helpful through the whole process and I drove home with my new car the next day! He was great in answering my questions even after the purchase and very responsive when I needed anything - definitely go see him for your next car!

Was this review helpful to you?    Yes | No

Twitter
ucscls
4/9/2013 10:37:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny LariosDanny Larios
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of Jim Falk Lexus of Beverly Hills:

had a great experience with sales associate (Daniel Larios). he was really down to earth and honest. he helped facilitate a great deal for me and i highly recommend him to anyone interested in leasing or purchasing a Lexus.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>