Jim Falk Lexus of Beverly Hills

Jim Falk Lexus of Beverly Hills
9230 Wilshire Blvd.
Beverly Hills, California 90212-3349

Sales: (310) 274-5200
Service: (310) 274-5200
Parts: (310) 274-5200

Manufacturer: Lexus

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Need a New Car?

Dealership Amenities
Customer Lounge Area
WiFi
Cable TV / Plasma Screen Monitor
Assorted Coffee, Coco, Sprite, Coke, Diet Coke, and Tea
Vending Machines
Free Valet Parking
Free Car Wash
Loaner Cars
Shuttle Service
Parts Store

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
92 Reviews
Jim Falk Lexus of Beverly Hills

Overall Score: 5 Star Rating4.9



About Jim Falk Lexus of Beverly Hills
Certified: Jim Falk Lexus of Beverly Hills
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Jim Falk Lexus of Beverly Hills has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Jim Falk Lexus of Beverly Hills
Jim Falk Lexus of Beverly Hills is an "Elite" of Lexus dealership. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

sully123
9/4/2010 12:51:02 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Morgan Osegueda, Bianca White

My Review of Jim Falk Lexus of Beverly Hills:
Both Bianca (finance) and Morgan (sales) were honest, forthright, sincere, helpful, personable, and communicative. Lexus of Beverly Hills is lucky to have such quality, attentive employees and any dealership would be lucky to have assets such as these two. Thank you for such incredible service, and a simple, smooth process to purchase my IS 250!
Thank you, thank you, thank you!!!
Brett Weinberg

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mikeparlett
8/29/2010 12:55:21 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Einhorn

My Review of Jim Falk Lexus of Beverly Hills:
I just bought a preowned Lexus GS 350.

Although I gave the dealership and Andrew Einhorn the salesman and really hard time over the price they were honest, professional and accommodating at all times.
Andrew was humorous and energetic but also made me feel confident in his ability and knowledge of the car.

There are the usual shady dealers out there but overall I was very happy with the way I was treated and am looking forward to a continued relationship with Jim Falk Lexus in the future.

I am sure my first service will be a similar experience!

Thanks you guys for the great experience and smooth transaction!

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dyonai
8/28/2010 7:52:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Morgan Osegueda

My Review of Jim Falk Lexus of Beverly Hills:
Very professional treatment, normally I do not enjoy dealing with car salesmen or car saleswomen. But I was very pleased with Morgan Osegeuda's professional approach. We also received a great price on our Lexus and the vehicle had very low miles.

I would recommend Morgan to anyone who wants a great deal.

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Minky
8/26/2010 8:40:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Morgan Osegueda

My Review of Jim Falk Lexus of Beverly Hills:
They were extremely efficient, responsive and very competitive, their customer service was impeccable - no pushy salesmen here. Quality of the process of purchasing a new car was made simple and informative and they follow up regularly. I have continued to ask questions with quick responses.

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colemannancyl@hotmail.com
8/25/2010 9:51:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Einhorn , Orod Makou

My Review of Jim Falk Lexus of Beverly Hills:
We have been shopping for a "particular" pre owned Lexus for quite a while. We wanted one interior color and would consider 2 exterior colors. We broadened our search to a 500 mile radius and contacted several Lexus dealers in the search. Some of them never returned our call. We were immediately impressed with Jim Falk Lexus and Andrew Einhorn, not only because of their courtesy, but also with Andrew Einhorn's constant communication with us. He contacted us by both email and phone whenever something new became available and finally, when the car we were looking for came into their showroom as a trade in on a newer car. Mr. Einhorn was ALWAYS professional and never pressured us. His communication skills are excellent and we never had to wait long for a reply when we contacted him even in the later hours of the evening. We were surprised when we sent him an email after 9:30PM thinking we would get a response the next day. It came within minutes. It was truly the most pleasant purchase experience we have ever had. Orod made the financial transaction quick and yet explained everything we were signing thoroughly. We both appreciated the fact that he was organized and expedited the process in a timely manner. Based upon our experience with these two people, we would not only return to buy another car, but would have no hesitancy in referring them.

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JREZ
8/23/2010 3:29:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Morgan Osegueda

My Review of Jim Falk Lexus of Beverly Hills:
MORGAN WAS ONE OF THE MOST COOPERATIVE AND PROFESSIONAL SALESPERSON WE HAVE SEEN EVER AT ANY DEALERSHIP. WE ARE USED TO BMW AND MERCEDES BUT HE HAS MADE US A BELIEVER OF LEXUS NOT JUST BY SELLING US THE CAR BUT THROUGH THE RELATIONSHIP WE HAVE BUILT WITH HIM. I STRONGLY ADVISE EVERYONE TO GO TO HIM WHEN PURCHASING A VEHICLE THROUGH LEXUS.

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losangeles54389
8/18/2010 2:20:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michelle Liddi, Bianca White

My Review of Jim Falk Lexus of Beverly Hills:
From start to finish Michelle is the best. This is the second vehicle I leased from her. She answered every question, responded timely and is wonderful to deal with.
Bianca is in finance and I had a terrific experience with her. She explained everything. I was in & out in no time!

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coffeern
8/14/2010 4:34:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Orod Makou, Morgan Osegueda

My Review of Jim Falk Lexus of Beverly Hills:
Our experience far exceeded our expectations. We had a awesome experience. Morgan and the entire staff treated us like family. I was actually sad to leave. Morgan is an outstanding salesperson. His professionalism and his friendliness are just two of his qualities. He was more than patient with my husband! What impressed me the most was the personal care we received. Morgan was more interested in us being satisfied than making a sale. That is very rare in these hard economic times. I have been looking at a Lexus for approximately 5 years and became very serious this last year. I did my homework and had contacted several dealerships. Many close to your area. Of all the salespersons I spoke with none were as sincere as Morgan and I truly mean that. Most of them I felt wanted to make a sale. I understand that and that is what they do, but not one was as concerned about what I wanted and my needs. There was absolutely no high pressure sales pitch. When I left the dealership I felt very comfortable and confident that I got the best car and deal anywhere in California. The car was in mint condition just like Morgan said it was. (He actually went to the lot and inspected the car and then called me back with a report). I was NOT disappointed. I am very happy with my new car and the outstanding service I received. That includes the Manager and our Financial Manager, Orod. Thanks again to everyone at Jim Falk. I will be back to purchase future Lexus cars as well as passing the word onto family and friends.

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rodensor
8/11/2010 3:39:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Einhorn

My Review of Jim Falk Lexus of Beverly Hills:
Kip Miles and Andrew Einhorn earned the highest ratings. They are both superior salesmen. Andrew has a complete knowledge of every car in their inventory and proved extremely friendly. It was a good experience doing business with both gentlemen. They have also earned a new client for life.

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jasontro
8/10/2010 4:42:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Einhorn , Michael Heredia, Orod Makou

My Review of Jim Falk Lexus of Beverly Hills:
There are many dealerships in Los Angeles, but one stood out among the others to me...Jim Falk of Beverly Hills! My experience with Andrew Einhorn was great from beginning to end and met all of my standards...honest salesmanship, a great price and amazing customer service!

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