The actual car purchasing part of the transaction was great. Joe Calabrese was helpful and friendly during the transaction. Justin Rosado was amazing and went out of his way to help find us the best financing offer.
The part that is upsetting about the process is that during the purchasing negotiations process, Joe Calabrese agreed to take care of some of the dents on the car, as well as the side mirror. We took the car back, and they fixed the side mirror, but they would not fix the dents because we "needed an appointment". They knew we were coming in for the mirror! They also knew that we were in the process of moving out of state and it was urgent that we get the car fixed. Needless to say, we ended up moving without having the dents repaired and future plans to work with other Nissan providers. If we knew we were buying a car that would not be repaired, we would have paid less for it! Overall, not a horrible experience, but also not a 5 star one.
I Recommend This Dealer:
Justin Rosado, Joe Calabrese
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