About Jim McNatt Honda
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Jim McNatt Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
XPatelX
5/21/2012 1:12:55 PM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Justin Elliott,
Bobby Evans,
Denzle Watt
My Review of Jim McNatt Honda :
I am very pleased with our new car experience at Jim McNatt Honda. Excellent sales support in making a decision. Denzle was very friendly, knowledgeable, and honest. He helped us all the way and did not put us under any pressure. I would definitely recommend this dealership. Bobby was the manager and he was helpful too. Financing procedure was very smooth too.
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Response from: Jim McNatt Honda
Added: 5/21/2012 2:00:24 PM
Mr. Patel,
We appreciate your business and thank you for reviewing our dealership. I'm happy to hear about the great experience you had purchasing your new CR-V.
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-535-7751
ddeprang
4/23/2012 9:37:28 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Justin Elliott,
Bobby Evans,
Jim Slater
My Review of Jim McNatt Honda :
My wife and I were pleased with our new car experience at Jim McNatt Honda. Bobby, Jim and Justin were professional and to the point. They presented their best deal up front which beat all the other dealers I had visited. No pressure to sell us things we did not want or need. I would recommend giving this dealership an opportunity when purchasing a vehicle.
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Response from: Jim McNatt Honda
Added: 5/21/2012 1:52:28 PM
Thank you for reviewing our dealership and sharing your experience. I'm happy to know you were well taken care of and we appreciate your business.
Enjoy your new Pilot!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-535-7751
rll2012
3/3/2012 4:51:25 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Denzle Watt
My Review of Jim McNatt Honda :
Excellent sales support in making a decision to trade in a 2007 Pilot on a 2012 Pilot. Knew the vehicle very well, could easily make comparisons to the 2007 model, easy to work with, great sense of humor, helpful in the paperwork stage.
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Response from: Jim McNatt Honda
Added: 3/5/2012 2:47:08 PM
Thanks for reviewing our dealership and sharing your experience with Denzle. Please enjoy your new 2012 Pilot!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-239-5323
Dougakins
2/28/2012 9:37:51 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Curtis Kidwell
My Review of Jim McNatt Honda :
Easy, friendly, knowledgeable, honest. Curtis was not pushy and allowed me space and time I needed to make a decision. Even rode with me to my wife's work place to get her opinion.
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Response from: Jim McNatt Honda
Added: 3/5/2012 2:42:40 PM
Doug,
Thanks for sharing your great experience with Curtis. I'm happy to hear how easy your purchase was.
Enjoy your new CR-V!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-239-5323
bdub140
2/28/2012 8:27:56 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Elizabeth Galloway
My Review of Jim McNatt Honda :
A Plus Experience. I will be coming back to this dealer next time no question. I was in and out in less than 2 hours. Gold.
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Response from: Jim McNatt Honda
Added: 2/28/2012 12:13:33 PM
Thanks for reviewing our dealership. I'm happy that we took great care of you and made your car buying easy and enjoyable!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-239-5323
scrawford1
2/25/2012 9:43:03 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Bobby Evans,
Katie Johnson
My Review of Jim McNatt Honda :
This dealership was awesome to work with. I am a new car buyer and was looking for my first car. They never once made me feel pressured into buying one of their products. I even left and came back because the customer service and the pricing was amazing! I couldn't have asked for a better first car buying experience!
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Response from: Jim McNatt Honda
Added: 2/27/2012 2:23:33 PM
There's nothing like buying your first new car and I'm glad we were able to make it such an awesome experience!
Thank you for sharing your comments and enjoy your new Civic!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-239-5323
JayGlo
2/23/2012 11:39:54 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Justin Elliott,
Elizabeth Galloway,
Vartan Mikhitarov
My Review of Jim McNatt Honda :
A great car buying experience from start to end. Every employee we dealt with was professional and extremely helpful. We bought a 2012 CR-V. The car will be mainly for my wife. Elizabeth did a great job of explaining all the features to her instead of excluding her and focusing on the man, which has been my experience at other dealerships. Vartan was very helpful in instances where Elizabeth was with other customers. The best part of this whole experience was that we never felt pressured to buy. I visited first for some information and later we both visited to settle on a color and trim level. When the excact match was on the truck we got a call to say it was on the way and when it would arrive. We both went back up there and purchased it and have been very happy with our choice. I will definitely be buying my next Honda from Jim McNatt. I would also like to give a big thumbs up to Justin Elliot in financing. Very honest and straight forward. No sales pitch for all the extra add-ons. Very satisfied customer.
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Response from: Jim McNatt Honda
Added: 2/23/2012 4:47:58 PM
I'm happy to hear about the great experience you had with everyone here at Jim McNatt Honda. Our number one goal is complete customer satisfaction and I'm excited to hear we accomplished that. Thank you for sharing your experience and enjoy your new CRV!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-239-5323
dsw52
2/15/2012 10:23:50 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Denzle Watt
My Review of Jim McNatt Honda :
We were looking for a RED 2012 CRV and couldn't find one in the area. My husband made one last attempt and called McNatt Honda in Denton, Texas. He spoke to Denzel and confirmed that the dealership had a red one that was equipped the way we wanted it to be. We went up to Denton after lunch and the sales associate, Denzel, was very helpful. He was friendly, professional, and very well versed in how to use the technology on the CRV. Unlike other sales associates and dealerships that we have encountered in our car search, Denzel understood that it was to be my car. He made sure I was included, consulted, and pleased with everything about the CRV. He was a good negotiator, and made our experience a pleasant one. I would recommend McNatt Honda and Denzel to anyone.
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Response from: Jim McNatt Honda
Added: 2/15/2012 11:37:13 AM
Thanks for taking the time to review our dealership. I'm happy you found the exact CRV you were searching for and that Denzle made the whole experience pleasant and enjoyable!
If I can ever be of assistance in the future, please do not hesitate to contact me directly.
William D. Stalik
General Sales Manager
940-239-5323
jwhirsch
2/3/2012 11:12:05 AM
Overall Score: 
1.8
Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: Denzel
My Review of Jim McNatt Honda :
High Pressure sales tactics:
Cannot leave until a purchase was made.
Confusing numbers for the sales price.
The advertised price online (internet) was NOT the same as the sales price presented. and then some excuse that the 'fine print' said it would not be...then why advertise at all? Oh, yeah to gather the suckers.
Also: Low balling on the trade in. We picked the next to the lowest figure on the KBB value, they went BEYOND the lowest value on KBB...
And MOST IMPORTANT: there was no new car sticker on the automobile. I know this because the salesman wanted to make a point on a charge they wanted to add, and HAD TO PICK A DIFFERENT CAR to do so.
That is against the law.
I am reporting that occurance to the FTC.
Overall one of the worst experiences in buying a car I have ever had.
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Response from: Jim McNatt Honda
Added: 2/3/2012 5:18:51 PM
Dear Mr. Hirsch,
Thank you for taking the time to review our dealership. I am obviously concerned about the experience you described as it would not be our normal course of business. I sent you an email to further discuss this matter and look forward to a conversation with you.
Sincerely,
William D. Stalik
General Sales Manager
940-239-5323
chilln
2/2/2012 3:26:02 PM
Overall Score: 
2.7
Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: Gene Cole, William Stalik
My Review of Jim McNatt Honda :
While purchasing a 2012 Honda Accord the salesperson was so rude and disrespectful that it reduced my daughter to tears. The General Manager refuses to discuss the issue with me because I was not present during the transaction. Why?
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