I RECEIVED A CALL FROM THE SERVICE MANAGER THE DAY AFTER I ANSWERED THE QUESTIONER. I MENTIONED IN THE FORM THAT THE WIPERS WERE NOT WIPING CLEAR. THE WINDSHIELD WIPERS WERE REPLACED AND THEY WERE NOT EVEN ASKED TO!!
From the minute I walked in the Friendly Cadillac and met Heidi my salesperson my experience was awesome! She was extremely helpful and informative. I also worked with Ralph the sales manager who also was super helpful and knowledgeable!!! I would highly recommend this dealership to anyone without reservation.
Randy in service is top-notch! his friendliness, attentiveness to details and knowledge about Cadillac's is simply the best! All I need to do is make one simple phone call and the rest is handled! Including a clean car.
Inquired about a used CTS online got a callback from the Internet specialist who referred me to Rob Randall went into see Rob and got to see a CTS that we found online it was everything you wanted got the financing taking care of rather quickly and took delivery of the beautiful 2014 CTS
I described my problem to the service manager who got me an appointment without delay. My car was inspected and found to be operating correctly, The service tech came out to explain their findings and assured me that my concerns were unfounded. I recently did a 1500 mile trip and all performed perfectlty.