Jim Shorkey Chrysler Dodge Jeep Ram

Test drive I set up a test drive 4 days ahead. When I got there the car wasn’t clean. It was gross, trash and crumbs, and stains everywhere, I had talked to them I set up a test drive 4 days ahead. When I got there the car wasn’t clean. It was gross, trash and crumbs, and stains everywhere, I had talked to them MULTIPLE times on my way to their dealership, (as I am about 2 hours away, and was running late) and they neglected to tell me that they didn’t get to finish the car. Then, once we get back from the test drive, we sat down to start “negotiating” (only on my end). They did NOT budge ONE dollar. I wanted the car no matter what, they told me they had approved horrible credit scores (mine is not!). Their financial manager came back to inform me that since I’m on Disability (and have NO say whatsoever in my income) that there is no bank ANYWHERE who would work with the amount I make. I was mortified. This would have been a first car purchase for me. I left in tears, I told them to forget it. I got a call 45 minutes later after they decided to run my credit 3 times (without my consent) to tell me they got me approved. NO THANKS. This was a horrible experience. More

Really bad management in sales Don't go here to buy a car they will give you a price and when you want to make an appointment to put money down they won't return your call. They ar Don't go here to buy a car they will give you a price and when you want to make an appointment to put money down they won't return your call. They are the worst I've seen in forty six years. I even talked to the manager and he said they would call me back that was five days ago. I wouldn't trust him to feed my dog, my poor dog would starve if I had to trust him to feed him. Go to Cockran or CarRight if you want to deal with someone that's fair. I will never deal with them again, or refer them to anyone. VERY DISSATISFIED. More

Great Buying experience I worked with Alfred Collymore. Alfred was easy to deal with. He was transparent and very honest. I will recommend all of my friends and family to g I worked with Alfred Collymore. Alfred was easy to deal with. He was transparent and very honest. I will recommend all of my friends and family to go to Alfred. Exceptional Experience!! More

Amazing team! Alfred Collymore, AMAZING! No more needed to say. Alfred was more than helpful today for my fiance and myself! He was beyond patient, friendly, and pr Alfred Collymore, AMAZING! No more needed to say. Alfred was more than helpful today for my fiance and myself! He was beyond patient, friendly, and professional. He stayed overtime to be sure ours needs were meet. Can not be more grateful for Alfred and his co-workers! Amazing team! Highly recommended!!! More

EXCELLENT SALESMAN Alfred Collymore was very professional, Competent, and Honest. This was the easiest car buying experience I've ever had. I will recommend everyone loo Alfred Collymore was very professional, Competent, and Honest. This was the easiest car buying experience I've ever had. I will recommend everyone looking for a vehicle to go see Alfred at Jim Shorkey for your next vehicle. Thank you Alfred for my excellent experience. More

New Ram 1500 Great service from Ryan Dowden my salesman. Shorkey had a great deal and good trade value would reccomend this dealership. They have followed up on Great service from Ryan Dowden my salesman. Shorkey had a great deal and good trade value would reccomend this dealership. They have followed up on the sale to make sure I was satisfied More

Sexist chauvinistic from top to bottom Anytime my fiancé had to contact or speak to someone in this company, they always talked down to her and disrespectfully disregard anything she had to Anytime my fiancé had to contact or speak to someone in this company, they always talked down to her and disrespectfully disregard anything she had to say. they forgot when we had appointments, forgot we ordered parts, forgot to call, and if a woman sticks up for herself after being wronged she’s told to calm down, or what do you want me to do about it. We even got this response from Jim shorkey himself. For your time and sanity, stay away from “customer friendly” Jim shorkey More

Good deal - No hassle I drove up to Jim Shorkey Fiat from a Maryland after speaking to Ryan on the phone and telling him what I was interested in. We were able to work out I drove up to Jim Shorkey Fiat from a Maryland after speaking to Ryan on the phone and telling him what I was interested in. We were able to work out a deal over the phone. The vehicle I was interested in was as advertised and the process was painless. I took it for a test drive and made the purchase a short while later.. I’d shop there again, which is the ultimate recommendation. More

New to me/ used Jeep purchase The entire business transaction from test drive to purchase completion was relaxed and informative. Ashley Puckett our sales person was courteous, pl The entire business transaction from test drive to purchase completion was relaxed and informative. Ashley Puckett our sales person was courteous, pleasant, knowledgeable and professional. Paul Andrews had shown the vehicle to my husband when he brought my 2007 Jeep in for an oil change yesterday. He followed up with a phone call last evening if we would be interested in a test drive. Jason Mossing financial manager was so cooperative, a good listener and ever so patient. Mr. Jeff Marker was our final contact who helped to seal the deal with his interest in making our buying experience pleasant and as painless as possible. Excellent problem solver. Thank you all for treating us with such respect. More

Great saleswoman Sarah was courteous and she answered our questions we asked. This is the sixth car we have leased from the dealership and happy with everything. Sarah was courteous and she answered our questions we asked. This is the sixth car we have leased from the dealership and happy with everything. More