Jim Smolich Motors Inc

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Jim Smolich Motors Inc:
We purchased a 2008 Durango and later that evening, looked at that day's newspaper and our exact vehicle was in the ad for over $2,000 less than their bottom line price. We were at the dealer when they opened the next morning and they apologized and lowered the price but wouldn't give us as much for our trade-in. We were going to file complaints but decided to just drop it and hope that it was truly an honest mistake but we will not use them again.

They pressured us in to getting the extended warantee promising us that we could cancel at any time within the first 30 days and then after that it would be pro-rated. We are trying to cancel it now but the paperwork wasn't sent to us and phone calls aren't returned. We live out of town and may have to make a trip to Bend and camp at their door until it gets resolved.

We were understanding of the first "mistake" but now that we can't get a response about the extended warrantee, we may file complaints, we definitely will tell all family and friends in the area to stay away from them.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Jim Smolich Motors Inc:
This is the most unprofessional, unethical business I have ever had the misfortune to come across. If you value your time, and do not like to be lied to, do yourself a favor and stay FAR away from this dealership! They use very shady tactics to prey on your emotions of getting into a new car, then they put a ridiculous number in front of you in order to talk you inta a less desirable vehicle at an insane mark up over fair market value. STAY AWAY!!!!!!!!!!!!!

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