Truck was listed on Autotrader so I called. The sales rep didn't know much about it because they just got it in, according to her. I made appointment to go look at it in person. The morning of (2 days later), I received two phone calls to see if I was still coming in. I told them I was. I got there in about 15 minutes. When I walked in and asked for the rep, he came out and told me the car was sold. I asked him why 2 people called me half hour ago and nobody mentioned the car was sold. He was one of the people who called me! He could not give me a direct answer. This was an experience that gives used car dealers and most salespeople a bad name. The whole vibe was very shady. Also, I did go to a Basil in the northtowns a long time ago, and it was basically the same experience, except they had the car. The sales rep there was extremely unprofessional, used foul language and came across as not interested (was a cheaper used car). People have warned me about Basil in the past but I'd thought I'd give them an honest chance. Their warranty program is a whole other nightmare too from what I have heard. There are plenty of other dealerships to choose from. Do yourself a favor and go to one of the other 20-30 dealerships available.
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