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Fowler Ford - Service Center

Tulsa, OK

3.8
129 Reviews

129 Reviews of Fowler Ford - Service Center

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February 03, 2024

Terrible and pathetic. uneducated mechanics trying to make a living led by the worst people in tulsa.the so called manager paul tried to bribe my wife with 1500 to take down More

by Chadillacs7888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Pfeifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Whitford
December 06, 2022

Went to have my commercial vehicle serviced. Got there at 8 am and didn’t leave until 5pm! Not good! I won’t be using them for my vehicles again. Sometimes I think the rep is just trying to make More

by Nursejms
Recommend Dealer
No
Employees Worked With
None
November 20, 2022

The only reason I can give Fowler Ford a one star is due to the establishment being open…My son and I took his Ford F-250 truck and the services rendered was below expectation. The truck has been there 5 mo More

by Demetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Service Mgr Shoun Newsome General Mgr
October 17, 2022

Service department is knowledgeable and professional. I was very pleased with my last quick lane experience. More

by esj1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Oct 29, 2022 -

Fowler Ford responded

Thank you for your review! We're proud to have you as a customer and honored by your kind words. Thanks again for letting us know how we did. Melody A.

October 15, 2022

Ben was great. The break room, however, needs the chairs cleaned. I do miss the free car wash with service! They advertise free sanitation, but I was told they don' More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
August 17, 2022

I had earlier and spoke to Thomas Vaughn. He looked up service schedule for my vehicle and got me lined out on what services I needed. Thomas was knowledgeable and friendly. When I arrived, T More

by Kerry.jolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Vaughn, Anthony Ybarra
Sep 09, 2022 -

Fowler Ford responded

Thank you for your review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler Family. Thanks again for taking the time to let us know how we did! Melody A.

August 15, 2022

Clean. Efficient, knowledgeable courteous and helpful. Service Advisor Thomas Vaughn. is the best and assists with every scenario that comes up. Very helpf More

by honini1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Vaughn
Aug 15, 2022 -

honini1 responded

Clean. Efficient, knowledgeable courteous and helpful. Service Advisor Thomas Vaughn. is the best and assists with every scenario that comes up. Very helpful and very much a people person.

August 11, 2022

Anthony was on point. Only glitch was an omitted cabin filter lid that required a return to the dealer. More

by roblyonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 11, 2022 -

Fowler Ford responded

Thank you for your review! We love hearing from our customers and we truly value your business. Melody A.

July 09, 2022

Vue help me and my daughter get some things taken care of she purchased her first car and it ended up being a part of a recall and some other issues she had been without a car for at least 2 weeks it didn't More

by stayblessed36
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 12, 2022 -

Fowler Ford responded

Thank you for your review! We are proud to serve you and we appreciate you for taking the time to let us know how we did. Thank you for this glowing review. Melody A.

July 08, 2022

Could be a little faster on there work on people cars. Not to have to wait for a long . More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 12, 2022 -

Fowler Ford responded

Thank you Jimmy for your review and your business! We're proud to have you as customer and appreciate your feedback. I will be sending this over to upper management as well. Melody A.

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