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John Elway's Crown Toyota

4.8

698 Lifetime Reviews

1201 Kettering Drive, Ontario, California 91761
Call (855) 996-5075

Top Reviewed Employees

Luis Vargas, Sales Manager, John Elway's Crown Toyota

Luis Vargas

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Harmon Roberts, Sales Manager, John Elway's Crown Toyota

Harmon Roberts

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
mike breicha, Sales Professional, John Elway's Crown Toyota

mike breicha

Sales Professional
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Sebring, Sales Professional, John Elway's Crown Toyota

Justin Sebring

Sales Professional
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

April 13, 2017

"Slow service"

- Mando

Take my car for the oil change . The schedule time is 10 am and the rep said that it will be done at 2.30 pm. I never receive any phone call till 3.30 so i decided to call them . They said your vihicle is ready. First they never inform me and second it take more than 2 hrs for the shuttle to pick me up. Im end up wasted all day just for oil change

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Employees Worked With

April 06, 2017

"Crown Toyota is Fantastic."

- FernnyMF21

With Crown Toyota I had a great experience. They have excellent service. People are really friendly and caring. Edwin was a great help to us on getting out vehicle. We truly appreciate his help,time, and effort on getting us the vehicle we needed. He is truly a great person and I would highly recommend Crown Toyota to my friends and family.

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Employees Worked With

Edwin -sale person

April 02, 2017

"CLEANLINESS AFTER SERVICE"

- jvp66

My son had his toyota camry seviced for engine oil and filter changed at your prestigious service center but when he arrived home I was so disappointed to see that there were quite a number of oil smudges on top of the engine especially the black plastic cover of the engine very near the engine oil cap. My guess was that the mechanic who attended to my son's car did not bother to use a FUNNEL that is why when the mechanic pour the new engine oil he missed the opening that was why there were oil spill marks on the engine. The mechanic did clean the smudges but not clean enough as they were still very obvious and untidy to look at. Maybe next time your mechanics can use funnels in pouring in oil or any fluids to avoid smears or smudges especially if they can not clean it well. You can avoid these kind of problem if someone will inspect first the service (job) done before giving back the vehicle to the customer. I am making this review to help you improve your service and maintain high customer rating. Thank you and God Bless.

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Employees Worked With

Photos & Amenities

  • Toyota Rent A Car
  • Full Service Cafe
  • Free Car Wash with Service
  • After Hours Drop-Off
  • Customer Lounge Area
  • Free WiFi
  • Free Coffee
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
  • Cable TV
  • Rental Car Service Onsite
  • Television
  • John Elway's Cafe