John Jones GM City Salem

John Jones GM City Salem
1520 South Jackson St
Salem, Indiana 47167
(877) 473-5546

Manufacturers: Buick, Cadillac, Chevrolet

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Twenty-Four Month Rating: 4.9/5
80 Reviews
John Jones GM City Salem

Overall Score: 5 Star Rating4.9



About John Jones GM City Salem
Certified: John Jones GM City Salem

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Teion
3/6/2012 9:18:02 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Atkins

My Review of John Jones GM City Salem:
Very friendly. Help you find the vehicle needed in the price range we wanted. My next truck will be purchased there. I will make them my go to dealers :)

Tab Street

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erin27
12/28/2011 2:42:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Atchison

My Review of John Jones GM City Salem:
I love my 2006 Trail Blazer. Thank you so much for working with me to get the right car. As usual your service was great.

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Taylor14
12/5/2011 11:40:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: MIKE ATCHISON

My Review of John Jones GM City Salem:
Great to work with. Made us very comfortable. Looked and found what we wanted and the price was right on the mark. Never had a saleman do what we asked and did'nt want us to go higher. Our hat his off to Mike. Will differently go back to him and John Jones dealer ship. Have already told our friends, just can't say enough.

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cosmoblues
12/4/2011 1:29:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Atchison

My Review of John Jones GM City Salem:
Had a easy great time with Mike. He answered all questions and concerns and found us what we needed with no problems. Will do busy with him again. Thanks

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Meandgib
11/24/2011 9:34:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Atchison & Tammy Stokes

My Review of John Jones GM City Salem:
This was our second purchase at John Jones in Salem! We have the most amazing car salesman Mike Atchison!! He really works hard for his customers to get them in a vehicle! He never forgets you! He calls periodically to check on us make sure our vehicle Is doing well as well as just calling to say hi & how ya doing! I really appreciate this guy and his dedication to his customers and his job!! Thank you John Jones we wouldn't go any place else! And thank you again Mike Atchinson!!

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sfeather66
11/14/2011 12:57:23 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don Skaggs,Monte Ball, Ricky service tech,Jonny Dillard and Jeff Norris

My Review of John Jones GM City Salem:
i have a 2005 chevy silverado 2500LT 4x4 that i love very much. i have had issues with rust at the bottom of all the doors. each time i took my truck to Salem autobody super center that Jeff or Johnny always were very friendly and professional to me, and made me feel more than just a customer. each time the work was impeccable and done with professionalism. the last incident in November 2011 the left rear door had to be replaced and the job that was done matching the paint on a 5 year old truck was perfect, job was done in a very timely manner, and i believe Mr. Jones has done a very good job by having Jeff and Johnny handling the autobody super center.

also here in October i had explained to them that their service manager in Corydon had been very rude and was not willing to take care of me with a speedometer problem, which actually had a previous recall, and was told their was nothing he could do to help. Jeff from the autobody super center advise me to speak with the service manager at Salem super center, and the issue with the speedometer was taken care with Chevrolet paying for parts, and me paying the labor which was a very fair arrangement.

i met two wonderful service advisors in Salem, Don Skaggs, and Monty Ball. Upon taking care of the speedometer, they performed a 27 point inspection and it was found that there were some agressive issues that needed to be addressed immediately. Monty had quoted all the parts and labor to an exact dollar amount for all of the repairs to be completed, giving me a very fair quote. I set up an appointment and took in my truck and had the work completed. Which Ricky, one of the service techs., did an outstanding job on the repairs. After completion of the repairs, Salem employees were kind enough to wash my truck for free, and I will definitely be returning to have additional service work completed in the near future. I also want to personally thank Bob Hunt, service manager, for his assistance in making sure that the repairs were completed correctly and promptly, and as a former mechanic I have dealt with many dealerships and found that this dealership goes above and beyond to make sure their customers are completed satisfied. I have purchased 3 new vehicles from John Jones, and in the near future I will be purchasing another from them. All my service work will continue to be completed by the Salem service center. My personal opinion, Chevrolet is the best manufacturer on the road!

Sincerely,
Scott Feather
Louisville, KY
Devoted Chevrolet Owner (9 New Chevy Vehicles!!!)

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Traisor
10/18/2011 12:48:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike atchison

My Review of John Jones GM City Salem:
Mr. Atchison was very informative and exceptionally helpful in every way.
He worked for us and not for the dollars. We are very happy with the service we
received and the vehicle we purchased. Thank you mike for making a families car
dreams come true.

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smajorj
10/3/2011 7:55:55 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don Skaggs

My Review of John Jones GM City Salem:
I bought my 2010 Buick LaCrosse at the Salem dealership in March 2010 only after my dealer in Louisville, failed to get me the deal I needed. Since Salem is about 50 minutes from Louisville I get any kind of warranty work done at my local Buick dealership. I recently had a issue that was boarder line warranty work.....Long story short my local Buick dealer wouldn't take care of me. So I went back to Salem and they took care of me with no questions asked. My service Advisor Don Skaggs kept me current on everything they were testing and checking. After their review they ended up fixing the issue at no charge. This is the kind of customer service you expect from a great dealer. My business is secure with them. Thanks Guys!!!

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pjcaudill
9/23/2011 4:40:25 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Atchison

My Review of John Jones GM City Salem:
Overall it was a very good experience. The only complaint is automatically including the dealership warranty and extra protective coating into the price without specifically asking if we wanted them. After thinking about it a couple days, and deciding to not go with those two things, the dealer was willing to remove them from the price without any problems.

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beasleys
9/17/2011 12:52:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: MIke Atchison

My Review of John Jones GM City Salem:
Our experience was very pleasant. Salesmen and staff were polite and friendly and treated us with value. A very satisfying experience. Mike Atchison did evrything to ensure that we found the exact vehicle we were looking for and also did everything he could to be sure we got a fair price on our trade-in.

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