John Jones GM City Scottsburg

John Jones GM City Scottsburg
1296 N. Gardner St
Scottsburg, Indiana 47170

Sales: (877) 473-5546
Service: (800) 473-5546
Parts: (800) 473-5546

Manufacturers: Buick, Chevrolet

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Twenty-Four Month Rating: 5.0/5
17 Reviews
John Jones GM City Scottsburg

Overall Score: 5 Star Rating5.0



About John Jones GM City Scottsburg
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mmillersmith
11/6/2011 9:24:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Johnson

My Review of John Jones GM City Scottsburg:
On Friday, Oct.29th (2011) I took my 2007 Buick Lucerne in for an oil change. The "check engine" light had appeared the evening before & I reported it to the Service Dept. Afterward, the light did not appear again until my drive home from work on Friday evening. On Saturday morning Oct. 30th, I called & the Service Dept. said to bring the car in. The diagnosed that I needed an Engine Thermostat. The cost for that w/ labor was $186. My car was not driven until later on Sat. evening when the brake system gave a horrible noise. My son, Matt Smith (also a John Jones truck owner), drove the car & it was determined that we should take it in first thing on Monday 11/1/11. I called & spoke with Rick Johnson who later reported to me that the ABS brake system had failed on 3 of the 4 wheels. The cost to repair would be somewhere in the neighborhood of $2500+-. He said that he would take care of the cost of the parts/labor with General Motors because this should not have happened to my car with the age and mileage. In addition, most all of my mileage is Interstate traveling. I was in total shock & amazed of the professionalism & honesty of Rick. In addition, I received a car to drive while my car was being serviced...not only did I get a car, but on the previous Saturday, Gayle Robison (Sales)saw that I had a car to drive while the engine thermostat was being put on my car. The Scottsburg John Jones Team were so kind & considerate. Rick Johnson treated me as he would a family member.

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ngardner
10/29/2011 5:52:13 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: james woodward

My Review of John Jones GM City Scottsburg:
great service, I was treated very well & am completely satisfied. the service department provided very quick service and notified me as soon as the work was done. great turnaround time. John Jones Chevrolet of Scottsburg will continue to do all of my work. Thank you very much.Norman Gardner

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kdodge@co.walworth.wi.us
4/14/2011 6:06:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bob in service, tech behind desk and Ryan in sales

My Review of John Jones GM City Scottsburg:
My family and I were headed on a trip 13hrs away. Our vehicle broke down at halfway point. I can't explain in words the friendliness, helpfulness, honesty and caring that the entire dealership did, but they came through huge and treated us like family. Our trip looked to be ruined. They told us that we would have no worries and that they would fix the vehicle. Our next concern was how do we finish the rest of our trip out of town. No problems, they put us in a loaner vehicle of equal value to what we were driving which allowed us to finish our trip. On the way back we found that the vehicle was damaged beyond what they originally thought when they took it completely apart. Not a problem though because we were allowed to take the vehicle back home which is 6 hours away with the guarantee that the vehicle would be properly taken care of. We looked at purchasing a new vehicle through John Jones Chevrolet in Indiana and really felt at ease with the decision which is usually difficult at best because no one likes signing the dotted lines. The honesty and caring made the decision difficult for only one reason. Most people do business with local dealerships for ease of service. We explained this to John Jones employees and they said they agreed and would probably do the same, but if we needed any help to call them. If we had purchased through them they would have delivered vehicle with papers to sign. Anyone who lives in Scottsburg Indiana or nearby surrounding area should be purchasing vehicles from John Jones Chevrolet and feel comfortable because if they were that willing to help us out that much being from out of town and not knowing us I can only imagine what service would be like if you were local. A+++++++++++ service and sales makes for successful business. We've told them thank you over and over for treating us like family which is what they told us they were concerned about. Not business or money, but our family. Wierd concept that is lost in today's world (sarcasm).

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teebass
3/30/2011 5:48:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Borden, Cindy Lakins

My Review of John Jones GM City Scottsburg:
very good experience, eric was wonderful in getting the car i wanted. i had been looking for an equinox for about 3 months. he went out of his way to find what i wanted. good job. cindy was great on the paperwork, answered all of questions. was very pleased. i would highly recommend eric at john jones for all of your vehicle needs. great job!!!!

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LNFJKF
3/23/2011 5:18:42 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Wehrkamp, Cindy Lakins, Gresham Carter

My Review of John Jones GM City Scottsburg:
Our daughter, Micah Magill came home from Chicago and was wanting a new Equinox. I had heard about this dealership through a friend and gave them a call and worked with Jeff Wehrkamp. He was wonderful even before we made it to the dealership. Jeff, Cindy and Gresham worked their tails off to be sure Micah got the best deal possible and were so understanding to her needs. I have been to a lot of dealerships but none of them compare to John Jones of Scottsburg. I cannot express the words that these folks did for her. We are all so appreciative of all that they did. Thank you John Jones for such wonderful employees. Their hearts are with the people.... Thank you, Judy Findley

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crystalnott
3/7/2011 3:03:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hunt

My Review of John Jones GM City Scottsburg:
I brought my husband's hummer to John Jones to have oil change, when Bob found the brakes were needing changing. He took the time to bring me to the back to show me what he was talking about, then he called my husband to explain it to him. It was early in the am, so he arranged for someone to take me home so my husband would not have to get out, then he worked extreamly hard to make sure the vehichle was complete before 4, so we could leave for a swim meet. Everything about the experience was pleasent.

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Tamaram
3/5/2011 8:08:27 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Borden- sales Cindy Liken-finance

My Review of John Jones GM City Scottsburg:
Friendly and courteous service. No high pressure sales tactic, willing to work with us on monthly payment options. We felt the price was very reasonable for a very sharp little car. Gas mileage is excellent, handles the road very well. Eric is very helpful and patient. Cindy the financial manager was very professional and efficient.

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kimbiehall
3/3/2011 11:25:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hunt

My Review of John Jones GM City Scottsburg:
The staff is very freindly. You can usually get same day appointments, and if not they are the next day. The service is excellent, and super fast! They try to work with you to make your experience great! Usually they are always running deals so you can get the best package for your car, at a great price!

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FMP
3/1/2011 10:19:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hunt

My Review of John Jones GM City Scottsburg:
The service manager (Bob) went out of his way to make sure my company truck was taken care of. He also made sure that I was comfortable while I was waiting. Our company truck is a vital means to our business and I trust that Bob will make sure that it is done right. I wish I had a employee's that I could depend on like Bob Hunt.

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cmcox76
2/16/2011 1:05:26 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: ERIC BORDEN

My Review of John Jones GM City Scottsburg:
WE WERE PLEASED WITH THE PERSISTENCE OF THE DEALER TO LOCATE A VEHICLE WE WOULD BE HAPPY WITH. THIS TOOK A FEW DAYS AND PATIENCE ON EVERYONE'S PART.
THEY ADDRESSED ALL OF OUR NEEDS AND CONCERNS IN A PROFESSIONAL AND COURTEOUS MANNER.
WE HAVE PURCHASED OUR LAST SEVERAL VEHICLES FROM THIS DEALER AND WILL CONTINUE TO DO SO.

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