Jon Hall Hyundai

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Jon Hall Hyundai:
On Saturday, our salesman, Chris Nelson, and a manager, dark-haired heavy-set guy, both said our trade-in qualified for $4,500 from the Cash for Clunkers program. We filled out the paperwork, got a bottom-line price, and were prequalified, but we had to return the next day with our trade-in to complete the deal. The next day, with nothing left to do but sign our check, the manager told us our trade-in did not qualify for the Clash for Clunkers, that they had made a mistake yesterday when looking it up on cars.gov. Apparently, they were lying or completely incompetent, neither of which is good, because "two" different people would not make the same mistake, especially considering how long the program has been running and that they were not new employees at Jon Hall Hyundai in Daytona Beach, Florida. Their underhandedness/incompetence was made even more irksome because of the distance we had driven to this dealer, twice, and because we had spent several hours preparing our vehicle for the trade-in (removing the hitch, reinstalling the factory radio, finding the year's worth of insurance documentation, etc., not to mention the time filling out the paperwork. It was certainly a bate-and-switch, so buyers beware! Needless to say, we refused to buy the car and will never shop there again, and probably not ever at a Jon Hall dealer, if this is how they do business.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Jon Hall Hyundai:
When we visited this dealership with my husband - we were approached by a white haired older gent with a southern accent' that had the personality of a dried up prune and he didn't even tell us his name - our vehicle we drove in with was a Black Hummer H-3 - the 1st thing he said was "You are not going to trade in that H-1 are you?" - so this already told me he knows nothing about vehicles - a H-1 looks NOTHING like a H-3 - then we asked about the Sonata that was advertised for $15k + - he said "oh I think we have only 1 - but I don't know which one it is" - so he then went inside for 15 minutes and came out with the keys and then tried to locate the vehicle by pressing the alarm on the remote.......since we didn't want to waste our time or his - we asked him to have someone look at our H-3 and tell us a ballpark of what it's worth - we knew we were upside down - but depending on how much - was if we could do a deal or not - the response we got was "We don't do business that way" - my husband and I have purchased over 20 vehicles in the past 10 years and have always did business this way with other dealerships - so the saleman, supposedly went in and asked the manager - he came back out - dropped the keys in my husbands hand and said "Like I told you before - we don't do busness like that - said we would go inside if we were really buyers" and walked away - we were so appaulled...we went home and called Hyuandai of St. Augustine and spoke to the manager - told him what happened and he assured us that he would treat us right - we went there the following day and purchased a 2009 Sonata SE....and had a WONDERFUL Experience......OH and my dad had gone to this same dealership a few months ago to buy the new Genisis and didn't because he didn't like the deal - so he also went to Hyuandai of St. Augustine and they gave him a deal of $3,000 better than Jon Hall Hyandai in Daytona......DON'T GO TO THIS DEALERSHIP - GO TO HYANDAI OF ST. AUGUSTINE - WHICH I RATE ***** (5 Stars) - THE BEST!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Jon Hall Hyundai:
My ONLY complaint was that the vehicle I purchased was not as clean on the outside as I would have liked, granted- it was raining that day so I am being a little picky... anyways the sales experience was FANTASTIC, (I highly recommend Frank E., he went out of his way to make my buying experience pleasant.) Plus he was extremely well mannered and took care of everything I needed! I was given a fair price for my trade and kept my payments from going up too much. Overall it was the best car buying experience I have ever had. Thank you and god bless everyone at Jon Hall!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Jon Hall Hyundai:
Frustrating experience, but I would not say I was mistreated. My salesman or the manager I don't know who, was very inflexable on price and would not stop talking about payment. When I told them I would pay cash they started on how I needed to save and they could get me a low rate blah blah. Not really high pressure, just seems like they didnt listen. An exercise is frustration.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Jon Hall Hyundai:
i drove a long way to see this dealer when i was shopping. i had shopped many dealers in about a 50 mile radius from where i lived and this hall hyundai gave me one of the two lowest prices. i had been upset after being misled at another dealer and was assured that they would honor their price if i drove out. they kept going to payment and it was not easy to find the price of the car which was what i wanted but only after i put some money down. friendly staff but just not happy with how it turned out.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Jon Hall Hyundai:
I have been very happy with the car I purchased from them and the service dept has been nothing but great.<br>&gt;&gt;&gt;JIM&lt;&lt;&lt;

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