Earlier this year I was fortunate enough to be able to purchase a vehicle from Jones Junction. I say fortunate because of my credit situation from a bad divorce. It was adversely affecting the approval for a new car. I had been to several dealerships only to be told the same thing; sorry we just can’t help you. Needless to say I was very discouraged. I was given the name of a salesman at Jones that several of my friends and family had used over the years, but I couldn’t remember his name. It didn’t matter much anyway since I only stopped in the dealership to look knowing I couldn’t get financed. A very nice salesman come up to me and introduced himself. He said, “Hello, my name is Steve Pagotto, if there is anything I can help you with or answer any questions, please let me know. I said you could never help me, but thanks I’m just looking. He said “Never say never” and proceeded to ask what I was looking for. I told him I’ll never get approved so I’m not really. We sat down and he began to write answers down to questions like, what type of vehicle are you looking for, color, make model, extras, sunroof no sunroof, all these type questions. He asked what price range I was looking in and the whirlwind started. This salesman worked very diligently to try and get me approved for a vehicle. I explained all my horrible experiences and rejected applications prior to walking into Jones, my salesman, Steve Pagotto said, “none of that matters forget all that, let’s focus on the positive and get you into a car”. I remember thinking, sure OK I’ll get the “NO SORRY” tomorrow. I was skeptical I’ll admit, but he was very professional, courteous and didn’t make me feel defeated at all. He actually empowered me and I thought well maybe this time I will have a chance. I left excited and hopeful. I mentioned to my friend that I was waiting to hear from Jones Junction regarding a possible deal on a vehicle. He said “I hope you talked to the guy my family has been dealing with for years, Steve Pagotto”? I said yes as a matter of fact that’s who is working on it. My friend said “Oh you will be in a car for sure”. Steve called the next day and said he was trying several options and I would hear from him soon. I will work on this until you are in a car and satisfied with the deal. Three days later I was signing the deal for my car. The price range I wanted, the color I wanted and I absolutely love my vehicle. Thank you, Steve Pagotto, for your expertise, professionalism and not giving up. I now proudly say to all my friends, family and co-workers, if you’re looking for a car, see Steve Pagotto at Jones Junction. Never say Never! He has since helped 3 family members and 2 very happy friends buy new cars at Jones Junction.
Did you find this review helpful?