Had our Escape in collision center for repair estimate. Scheduled work on Thursday for the following Monday. We are pleased with work done, and being completed in time stated. We were only without our vehicle 1-1/2 days. Everyone we've encountered at Jordans in Service Dept and Collision Center have been very pleasant, seem knowledgeable and eager to please.
I had a small problem with my turn signal on my truck.... and Louie (I did not get his last name)in the service department helped my son and I out. He went above and beyond the call of duty. And I just want to say thank you to him and let you know it is so very nice to have someone helping you that actually cares about the customer!!! And he even went out in the rain for us! He is an asset to your service department!!
Signed a very grateful customer.
" Great Service"our F350 Truck bed was damaged. Tim Nelson notified us every step of the way. Tim and his crew repaired our unit to like new condition. Thanks and hats off to Tim Nelson and crew for a job well done. Hope the dealership recognizes the outstanding quality of workmanship performed by the body shop and service. Totally satisfied...
we would like to commend Jordan Automotive,Mishawaka,Indiana and other staff,Wendi Burns,Kelly Rakowskl,Mike and Casy and Joe Hayden for their help and guidance in purchasing our first new car. They surpassed other dealerships that we visited by far. We are very thankful and will definitely pass on our experience. John and Joan Orisich
We are very pleased with our experience at Jordan Ford!!! Kevin Ball was a great guy to deal with!! Will definitely put Jordan's on our next car shopping experience, everyone is friendly and there's no pressure, it was great.
I was looking to get a new car after almost 10 years. We had went to several dealerships and Jordan just feels so comfortable. The NO pressure sales is what brought me back. I could have bought the same car at another dealer, but I hated the feeling you had when you were being harassed to buy one there. We went back to Jordan and knew we would much rather get the car there, even if it may have cost a little more since the sticker price is what you pay, no negotiating. Someones it's just worth it!!!
Everyone was super friendly and willing to not only help us, but help each other. Will be getting another car there when the time arrives. Drove off with the exact car that I wanted.
Highly recommend working with Ron Bell!!
Kevin did an amazing job helping us find a car that was a good fit for us. We were somewhat picky, and didnt know exactly what we wanted but he took every detail that we liked and found us the perfect car! All of the employees were kind as they helped us through the process and Kevin was there to help explain everything to us each step of the way. Being that it was the first car we purchased that was a huge help! We hope to have our Jeep for many years to come!
We worked with Kevin and had a great experience! He was friendly and up front about all costs and any issues with the vehicles we were looking at. He made the process smooth and easy. The Jordan way made the price of the vehicle up front with no awkward negotiations necessary. Definitely would buy a vehicle here again!
I found their car listed online, when I got tho the dealership everything was exactly as advertised PLUS so many "Jorday Way" extras. Mike explained all the various controls of SYNC, hooked up my phone for the test drive so I could try out hands-free calling, They did not even turn on the pressure when I chose to finance thru my credit union rather than Ford. This is one of the best car-buying experiences I've had and will not hesitate to recommend them to friends and family.