Read Reviews Jordan Ford

Jordan Ford

Jordan Ford

609 E. Jefferson Blvd.
Mishawaka, Indiana 46545


Sales: (574) 259-1981
Service: (574) 259-1981
Parts: (574) 259-1981

Jordan Ford
Manufacturer: Ford

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  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 48 reviews

4.8

4.8 out of 5

48 lifetime reviews

Jordan Ford

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20Mark
5/4/2013 9:18:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel Girten
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jordan Ford:

I wanted to purchase a pre-owned Ford Escape Limited (my current Ford Escape Limited was starting to have too many miles). I did an on-line search and Jordan Ford popped up. They had exactly what I wanted. I contacted them via email and within minutes, I had an on-line chat with someone from Jordan asking me questions and showing interest in what I wanted. They followed up with an email and a phone call - the phone call was from Joel. Joel explained what Escapes that he had on the lot and provided the details that I needed. I told him that I planned to drive to Jordan and look at the car he had on the lot. He said that he would have the car waiting for me to look at.

The car was ready for me to look at when I arrived. Joel starting telling me about all of the features of the car and suggested that I take it for a test drive. After driving the car, I knew that it had all the features that I wanted. We sat down and he told me the price and worked with me on my trade-in. No hassle, no haggling, just one price - you can't make it any simpler. He explained the Jordan process and within a short time, we were signing contracts. After meeting with Joel, the car was ready for me to drive away. He made some final checks with me to make sure that I understood all of the Ford Escape features.

Since the purchase, Joel and Jordan have followed up with me to make sure that I was satisfied and if I had an questions. They went out of their way to make sure that I had a good experience.

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DianaSmith
4/30/2013 11:23:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Kaniewski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jordan Ford:

Our experience at Jordan Fordan has always been very positive. We have dealt with them for many years; our latest experience was no exception. Tom has gone out of his way to make sure we receive the best value for what we could spend and we are extremely happy and satisfied with our new vehicle.

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Semperfi777
4/27/2013 1:42:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wendy Loveall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jordan Ford:

I had a great experience today when I went to the dealership. Wendy was awesome to have worked with and had a very positive attitude. I would recommend this dealership and Wendy to friends and family.

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Smitty1970
4/22/2013 7:38:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rich Love
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jordan Ford:

We bought our son a used car at Jordan Ford in February - we were so impressed with the service we received, that we decided to go back when we needed a new car. Our experience was OUSTANDING! Buying/leasing a car can be so stressful - but with the "Jordan Way" - our car shopping was absolutely STRESS FREE. We considered leasing 2 vehicles - one for our daughter, and one for the family. We were never pressured by our Sales Guy Rich Love - he allowed us the opportunity to make the best decision for our family - without pushing the sale. As far as the vehicle goes .... Could not be happier!! I've had 3 Hondas - and loved all of them, but my new Ford FUSION is pure luxury at an affordable price. I thought I would give up gas mileage - but suprisingly enough, its very comparable. We are very satisfied - and will definitely use Jordan Ford for all our vehicle purchases.

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tstombaugh
4/5/2013 10:25:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kim Hogle
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jordan Ford:

I went in looking for a new SUV and was taken care of with respect. Ryan was very accurate and helpful. Kim was very kind and patient with the financing process. I appreciate their help in helping me bring home an awesome new Rav4.

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foiledsarahjane
3/31/2013 6:38:11 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike "Sal" Salyer
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jordan Ford:

Excellent service from Sal and the entire Jordan Toyota Team! The Toyota Matrix exactly fits our needs and we found it at an excellent price. I'm also very happy for the added customer perks like free car washes!

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Jomiols
3/31/2013 11:10:58 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Jordan Ford:

Cookies are good. Service was prompt. An above average Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home.

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Express
3/31/2013 9:50:33 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mary Musialik
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jordan Ford:

The car to be serviced was purchased from Jordan and is owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jordan Ford has built a service organization that recognizes who their clients are, and treat them accordingly. My wife's special needs were accommodated and she is very pleased with the courtesy and respect she received.

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jfish
3/29/2013 3:17:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Service Manager and Asst. Manager
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jordan Ford:

My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He scheduled an appointment, corrected the mistake, serviced my Ford, and got me back on the road in time for me to make my other appointments. They were a great group of people to work with and my problems are solved.

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kelvers2005
3/12/2013 11:23:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathy Plake
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Jordan Ford:

Kathy was very helpful. Jordan's didnt have the car we were looking for and Kathy searched untill she found one. It only took a few days. When we went to pick up the car , she expained all the features ansd how they all worked. We purchased the car for my wife and my wife was very pleased with the way everything was explained. My wife had to stop back by there a few days later and couldnt remember how to sync the phone to the car inorder to use the music on her phone. Again Kathy was more then willing to spend a few more minutes to make sure my wife understood how to do. We have had the car a week now and love it.

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