Joseph Northland Porsche Audi

Reason for Visit: Service

I recommend this dealer: No

My Review of Joseph Northland Porsche Audi:
Bought car in August of 2001, (an '02 S4). Dealer was great for sales, but the service dept. can't quite seem to get the job sone even though they appear to try hard. Old service manager (Bill F.) is now at White-Allen in Dayton - stay away! New service manager much better, but virtually all my experiences have been poor. Repeat visits for same work, work done improperly and sloppy, incomplete repairs, wrong parts installed. Always takes a long time (but they do give gree loaner cars). Had to go through BBB Arbitration to get some problems fixed that dealer refused to perform. This may be due to bad FOM in my region. Car was damamged on 3 separate occasions - minor things like curbed wheel and torn leather on seat - but dealer tried to cover it up each time. I cannot in good conscience recommend this dealer, but it seems the other Cincinnati area dealer isn't too good either...

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