KELLY HONDA

2.0
Manufacturer: Honda
KELLY HONDA
540 LYNNWAY
LYNN, Massachusetts 01905
(781) 595-5252

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salemhonda
9/13/2007 7:34:03 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of KELLY HONDA:
Very easy to deal with the sales person. Price was about average.

Business manager (accepts the payments) was very rude and arrogant. He made stupid and sketchy comments and acted like the entire world belongs to him, tried to sell expensive extras like paint protection "because of the birds shit on the car". Who needs to listen to that?

I suggest to avoid the service department. Unless it is a regular oil change, they absolutely suck. When they are not sure what the problem is, they tell you that your car is fine. This is very frustrating especially when you later find out that there was a problem.

They actually have some nice services like free shuttle service, free car wash, and free towing. The car wash quality wasn't that great when I used it. I don't use it anymore. When the person who washed my car brought the keys back to the service desk and put them right in front of his coworker, I had to wait five minutes until this guy at the desk finished reading his magazine and realized that I was waiting for the keys.

Conclusion: Just a typical everyday dealership. They want your money bad but when you want good service for your money, find some other place if you can.

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