"Very impressed today with the service department!"
I have had mixed feelings about my escape, but I have to admit, these guys really have a great system for checking in for service. These guys are pro's, they Really are. The best all around service I've ever seen. In my life. They treat you right! I'm 60 years old, and hard to please, and I can't say enough how professional these people are.
"I had my vehicle serviced a number of times when Tony was..."
- Ceros Roman Nose
I had my vehicle serviced a number of times when Tony was a service advisor. He was a fine example of what a service advisor's role is. I explained the symtoms of my truck and he diagnosed the problem and quoted me a price. I was so pleased that I was not charged a "diagnostic" fee, that I had additional service done as well. I wish he was still there as I had confidence in his service and level of integrity.
"Had a great experience at Pearson Ford Service..."
Had a great experience at Pearson Ford Service Department. My service Advisor was Eric and he was wonderful, very helpful and understanding of my concerns. He took his time to listen to me as I explained the problem with my truck. I also had questions about towing with my truck and I was taken over to John Lynch who was very helpful in explaining my towing questions. I would highly recommend Pearson Ford for Service.