Keenan Honda

Keenan Honda
854 North Easton Rd.
Doylestown, Pennsylvania 18902
(215) 340-9000

Manufacturer: Honda

Most Reviewed Employees
Andrew Sassane Andrew Sassane
Sales Consultant
Jerry Leavitt Jerry Leavitt
Sales Consultant
Mark Lenny Mark Lenny
Sales Manager, Internet Operations
Eric Mumma Eric Mumma
Sales Consultant
Glenn Wilby Glenn Wilby
Sales Consultant
Josh Storey Josh Storey
Sales Consultant
Steve Kern Steve Kern
Business Manager
Patrick Regan Patrick Regan
Sales Consultant
Cindy Carr Cindy Carr
Sales Consultant
Mitch Lesack Mitch Lesack
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Parts Store
Shuttle Service
Television
Vending Machines
After Hours Drop-Off
Cable TV
Customer Lounge Area
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Valet Parking
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
104 Reviews
Keenan Honda

Overall Score: 5 Star Rating4.7



About Keenan Honda
Certified: Keenan Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Keenan Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Keenan Honda
Located in Doylestown and serving Philadelphia Honda area customers since 1958, Keenan Honda prides itself on earning countless referrals and repeat business. Keenan customers send their friends and family to us because our helpful, laid-back atmosphere makes car shopping a pleasant experience. Our history of excellence has resulted in many great achievements. We've earned the Honda President's Award, which is only awarded to the top 15 percent of Honda dealers nationwide for excellence in Customer Treatment, Sales, and Training. Keenan Honda is proud to be your award-winning Service & Parts departments. We have a state-of-the-art body shop, loaner cars, Express Lube service, evening and Saturday hours, plus a shuttle service for your conmore
venience.

Please use our website to browse our online inventory of new and used cars trucks, mini-vans, and SUVs. Request a quote, order parts, or schedule a Service Department appointment online. View our business hours and directions to the showroom at 854 North Easton Road in Doylestown, PA. Feel free to stop in to test drive an Accord Civic, CrossTour, Odyssey, Pilot, Fit, Element, Ridgeline, CR-V, Insight, or the all new 2011 Honda CR_Z. Please contact us if you have any questions.

If you're looking for a Doylestown or Philadelphia area Honda dealer, come see us at Keenan Honda. We are your Philadelphia Honda resource!
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Anne Brown
5/21/2012 2:39:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Glenn Wilby

My Review of Keenan Honda:
Glenn Wilby was great. He was so helpful- we have a newborn and needed to negotiate on the phone, and get the paper work done fast, and he was great- got us in and out in a jiffy. He also worked with us to get the very best price. We are really thankful. We recommend working with Glenn!

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mwmorrison
5/7/2012 8:49:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Fuhrmann

My Review of Keenan Honda:
Peter was friendly, informative, had a good sense of humor, and was very easy to work with. He worked quickly to meet our requests and spent quality time orienting me to my new Honda CRV. Very happy with my new car and my experience!

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NancM
4/26/2012 7:22:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mitch Lesack, Gary Pio, Alex Saulinas

My Review of Keenan Honda:
We bought from Mitch Lesack and Keenan Honda 15 years ago. I bought a Civic and few days later my mother bought an Accord, because I'd had such good experience with the purchase of my car. My husband and I returned to Mitch and Keenan because we'd had such a great experience so long ago with the buying process and the following service, it was a no-brainer! I found a great used CR-V, got a great deal for my trade-in's, and when something was found by my mechanic on the CR-V, the used car sales manager and the service manager fixed the issues right away, no problem!!

I am so happy to know I have a great Honda, good price and will have great service. I will continue to recommend Keenan Honda and Mitch to people we know!

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gilmer
4/20/2012 10:13:26 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ignatius DeScala, Eric Mumma

My Review of Keenan Honda:
My company was purchasing a new vehicle for its fleet. Using Keenan's Web Site, we found the exact vehicle we needed. We made an appointment with them. Upon arriving, the vehicle and coffeee were ready. We took it on a test drive and yes that was the vehicle we wanted. We new the sticker with add'ons was above our budget.

The friendliness of Eric and the Sales Manager, Iggy was outstanding. They had a way of making you feel at home.

The fact that they were ready at the time requested demonstrated to me the excellent customer service and quality of work maintained at Keenan Honda.

The price, after all rebates and fleet discounts was about $5000 less than the sticker. This was a fabulous price on the 2012 Honda Accord SE.

We shook hands to confirm the deal knowing that it still needed to be approved by my CEO and CFO. Keenan agreed to hold the car.

My company approved the purchase. To assist our company for closing, Keenan agreed to have the closing on the vehicle at our office saving valuable time for my CFO.

The overall experience with Keenan could not have been better. Everything went as planned.

I would definitly use Keenan Honda again.

Bob
Transportation Supervisor
4/20/2012

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wanda franke
2/29/2012 7:50:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Kern, Mark Lenny, Patrick Regan, Andrew Sassane

My Review of Keenan Honda:
After visitng 6 other dealers in the last 6 months, including another Honda dealer twice I was exasperated with the whole auto buying process. I emailed this dealer and Andrew responded promptly. I could not reach him one day as he had off so I called the dealer and Mr.Regan graciously answered my question even though Andrew was my sales person. I almost gave up and had decided to wait another year and I let Andy know. He emailed me and so did Mark his manager. I felt they really wanted to help so I popped in at 9am opening. Andrew was not in yet but another sales person showed me where the coffee was and a few minutes later Andrew was there. I know at first I had a chip on my shoulder from the prior experiences but after a few minutes it became obvious Andy knew his product, Mark his manager introduced himself the process of finalizing my purchase began. I did not have to listen to how many cup holders and about the vanity mirrors. I got all my questions answered about the whys and wherefors of tires, engine where the parts came from etc. What struts were on the car. It was very important to me to understand all the diff. I could write a book about the number of sales people I met who were clueless. Knowledge, professionalism sealed it. Yes, I could have got a little more for my trade but it was not worth it to put up with annoying treatment. then finally i did choose a color. It was last on my list and Andy understood this. I left the dealer at 11am for work in Blue Bell. My hours were 12-7pm. Andrew called at 12:30 and I was approved for the 0.9 rate for term i wanted. I returned at about 7:45 PM, a little early so once again I had coffee and then Steve Kern, the bus. manager had all the papers ready. I signed. Andy spent quit awhile making sure I knew where everytning was on the car. He programmed the blue tooth. My new car was immaculate inside and out and the shop put the extra mats in the trunk. No smudges anywhere. Perfect sale, perfect finance and perfect delivery of my new car. At last a female friendly dealer that can treat me with respect and answer all my technical questions. I love all cars. I love this car. Americans have a love affair with cars and I always have. Now I have a live affair with my beautiful new HOnda Civic and the dealer who did it all. thnks Keenan. Wanda

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mtrojak
2/26/2012 11:17:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Petroski

My Review of Keenan Honda:
I am very satisfied with the service I received from Keenan.

I brought my car into Keenan knowing I needed new front brakes and 2 PAX tires. Not a cheap repair and I hesitated to talk about pricing. I also asked about an alignment and mentioned that the front undercoating had become unhinged due to a pole in a dark parking lot. This is my second trip to Keenan. I had not purchased my car here and expected to be treated like a foreigner. I’m not part of any inner circle. I wasn’t on a mailing list, no discount card, and no special offers. They could not have been more welcoming. Knowing the price would be high, Mark, my assigned service rep, kept working to lower it and it was $100 less than I expected for the work they actually performed. Not needing an alignment was a thankful surprise that a less honest place might have done anyway. And they did not charge to repair the undercoating. How often do you see that?

I also had a time constraint due to an illness in the family and Mark promised I would be done in time. Despite my arriving 20 minutes late, they were actually done all the work early. They made my work a priority. I remained in the waiting room for the work to be done and as I sat in a chair with my laptop Pat, an employee passing by me, offered me a desk near an outlet. How considerate! I really felt that the people at Keenan cared. Sounds corny but they really did go out of their way to make me comfortable, keep my bill at a very reasonable amount and get the work done as fast as possible. What more could you want from a repair facility? Oh, I even left with a coupon for my next visit. I highly recommend Keenan for service. I imagine buying a car from them is a very smart move too.

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javentresca
2/15/2012 12:42:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Sassane

My Review of Keenan Honda:
This is my 3rd purchase from Keenan Honda and they are by far the best dealership. I purchased a 2012 Honda CRZ from Andrew Sassane. He was very helpful and made the whole car buying process very enjoyable. There was never any pressure and best of all he is a honest and trustworthy person to consult with when purchasing a car. He answered every question I had and was very informative pertaining to the car. From past experiences at this dealership, they have an excellent service department as well when you need to get your car serviced. Most of all Keenan Honda is always fair and honest. I love my new car, but when it comes time for my next car I will definitely be returning to Keenan Honda and buying my next car from Andrew.

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emolush
2/12/2012 9:29:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Tidd

My Review of Keenan Honda:
Keenan Honda Service people are friendly, attentive, articulate, informative, and clear in every explanation. I appreciate their keen observations of details I might not have noticed, and their attention to short- or long-term service needs (such as the gauging of tire treadwear, etc.). The dealership is 28 miles from my house--accessible only and always through some moderate-to-heavy traffic, but I feel and trust that my CR-V (the third I have purchased there since 1997) is always in good, capable, concerned hands.

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rayoub
2/7/2012 9:45:21 AM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Mumma

My Review of Keenan Honda:
From our first visit with Eric Mumma until he delivered the car to us, we were very impressed. He was knowledgable friendly and did everything he could to make car buying from Keenan a pleasurable experience. After the sale he called several times to see if we had any problems or questions. I would recommend Eric and Keenan to anyone for their purchase of a new Honda.

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Kelly104
2/7/2012 9:18:35 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Sassane

My Review of Keenan Honda:
Andrew Sassane contacted me through e-mail in regards to a price on a brand new Honda Accord. Out of all the dealerships/salesmen that contacted me, he was the only person that provided me with a price without asking me questions about financing, trade-in, etc. He was extremly upfront right from the beginning which made me feel comfortable and confident with buying a new car from Keenan. In addition to the price, Andrew was very helpful and very patient (as I had a lot of questions for him). He was also able to find me the exact car I was looking for in a short amount of time due to the end of the month and having to search at other surrounding dealerships for the car I wanted. This was my first time ever buying a car and I have to say the experiene was excellent.

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