"BEST DEALER IN JACKSONVILLE FLORIDA"
MY NAME IS NORMA SOTO. THIS IS MY THIRD CAR THAT I BOUGHT AT KEITH PIERSON TOYOTA. I WAS VERY IMPRESS WITH THE SALESPERSON NAME TYLER FAULKNER. HE MAKE OUR PURCHASED SO EASY. HE WAS VERY PROFESSIONAL, FRIENDLY, FUN, AND ANSWER ALL OUR QUESTION ALWAYS SMILING. I LOVE EVERYTHING ABOUT THIS DEALERSHIP THEIR STAFF, THE SERVICE THE PRICES. I HAD ALWAYS RECOMMEND TO ALL MY FRIENDS AND FAMILY TO BUY A CAR AT KEITH PIERSON TOYOTA. HANDS DOWN THE BEST!!!!!
"Always fast and courteous!!!"
I have been visiting this dealership only for the last 6 years because they always take care of me and help me with service and sales!!! Thank you Chip Wilson and Tom Cihlar for everything you do!!! The sales department is equally as amazing!! They always find a car I like that fits my budget!! I will be back for many more purchases!!!
"Unacceptable Sales Tactics"
A few weeks ago, I requested an Internet quote on a vehicle that we were possibly interested in coming to see. I didn't include our phone number, because I didn't want to be harassed on my cell phone. I included our email address, believing this was an acceptable manner to communicate. That same day, I received a text AND a voice message on my cell phone from Austin Baker. I have NO idea how he obtained my phone number. Over the course of the next week, "Susie" in customer service continued to email me and request my phone number, which made no sense, since I had already been contacted multiple times by that point, I emailed her back and requested that she discontinue communication, as we intended to purchase a vehicle elsewhere. Since that email, they have phone me NUMEROUS times. "Jessica" left me a message earlier this week. The most recent call came at 8:36p.m. tonight. I believe this to be an unprofessional time to contact someone regarding a vehicle purchase.....especially after I specifically requested that they stop contacting me. My kids are sleeping and I don't know any business that calls at that time of night. These sales tactics are why people dread car shopping. I am so glad we have decided to go elsewhere. Don't go here if you wish to be harassed.