Keith Pierson Toyota

1.0
Manufacturer: Toyota
Keith Pierson Toyota
7897 Blanding Boulevard
Jacksonville, Florida 32244
(904) 771-9100

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AcesBack87
8/25/2007 6:59:16 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Keith Pierson Toyota:
My wife and I went into Keith Pierson Toyota to drive a Toyota Prius and Camry. Before we could drive any cars we went through the ordeal of giving our vitals/info for their computer (mistake #1). After we gave them our vitals we drove a Prius and I was quite impressed. I looked at the sticker prices, there was one at 22K, a second at 25K, and a third one with a price of 28K. At this point my wife asked me what the real price was. I assumed they marked up the car price to bring it down and let you think you're getting a good deal.

After driving the car I told the rep I liked the car but the price would have to come down. He told me he would see what he could do. I trusted him (mistake #2).

They ran our credit (mistake #3) we told him payments aren’t a problem. I said this because if you get the price you want the payment is ok. He comes back with a payment somewhere in the $900 range with 36 months of financing, zero down payment. I quickly did the math, nothing came off the price. At this point I went out to my car and retrieved the 2007 Consumer Reports car issue. It stated the car & model Prius we drove was 23K. When I showed the magazine to the sales rep he looked at me as if I spoke another language. I told him I could pay 25K for the car, no yes or no answer he wanted to run more numbers. Seeing we’re going to get a run around, my wife and I leave.

The dealer called our cell with lower payments for longer periods (mistake #4, giving them our cell). When I did the math it still came in at 28K price. I could never get a straight answer as to the price they wanted to sell the car to us for. We never drove the Camry and bought a non-Toyota product at another dealer. I like Toyotas but would not recommend going to this dealership.


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robbyengland
11/27/2006 2:04:08 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Keith Pierson Toyota:
I found a Scion a3 that I liked. We made an agreement that I would buy the car if my wife would accept it. They said ok. Later I was on their site and found a 500.00 coupon. Also I decided to ax my cruise control that they would install for me. My wife agreed with this as long as they would give me the credit for the $500 and I would drop the cruise control. I called and spoke to someone in the finance department. This person told me that they could take the coupon and also take the cruise control off. Today on Monday I took the money down to them to pay for the car. Staight away they decided they wouldn't accept the coupon and when I protested they said I was going to pay for the cruise control also. They said thay already had a signed contrat and that I was responsible for it. I told them that I needed to take them to court and they could care less. I didn't want any problems really so finally they agreed to drop the cruise control from the contract. I did sign the contract under deress. I discovered that in Florida once you sign on the dotted line you are screwed.

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