Keith Pierson Toyota

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: multiple people

My Review of Keith Pierson Toyota:
they are liars. they lowball then change the price. very rude and unfriendly when you try to hold them to the original negotiated price which they are hesitant to put in writing.always are dealing with multiple people and never get a straight answer from the sales people.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jackie Herbert

My Review of Keith Pierson Toyota:
Jackie was attentive and worked to make sure all my needs were met in the vehicle that I purchased. Before I left, she also made sure that I knew where the service department is located, and their hours of operation should they be needed in the future. Jackie did a great job at giving her sales pitch with making it feel like I was being pressured.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Donald Wyche

My Review of Keith Pierson Toyota:
I appreciated Donald's honest approach. It seemed like he was a forthright guy whose opinion I could trust. He helped me keep my payment where I wanted it and with all other aspects of the buying process. I would definitely recommend Donald to anyone shopping for a car and would see him if I needed to purchase a car again!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jackie

My Review of Keith Pierson Toyota:
I have bought four (4) brand new vehicles since 2005, I bought one (1) through Matt Internet sales and the other three (3) were bought through Jackie. I would like to tell you that Jackie is the best sales person that I have ever met and I will only buy my vehicles from her. When I walk into your dealership to buy a vehicle I only ask for her. Still to this day I receive telephone calls from Jackie asking me how the vehicles and the family are doing. I think she is fantastic person and think she deserves a raise and some type of award even Employee of the month would be good. I want to thank you so very much for having her on your team. She has great customer service and really cares about her customers.

Again thank you very much Jackie for being there for me.

Richard Hunt

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Donald Wyche

My Review of Keith Pierson Toyota:
Our experience at Keith Pierson was very delightful and the salesman Donald Wyche was very courteous and he presented us with the upmost respect. He gave us choices of vehicals to choose from and gave us all the info we needed to make a choice that suited our needs. I must say throughout all the years that I've bought vehicles from various locations this is the first time I've chosen a vehicle from one location without even checking out other options. So I will like to personally thank Mr. Donald Wyche for his assistance because if it wasn't for his knowledge and courtesy, we would still be car shopping.


Very Respectfully, Frankie Elane Stewart-Amos & Ronnie Amos

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan Powell & Matt Seedorf

My Review of Keith Pierson Toyota:
My experience at Keith Pierson Toyota was wonderful. Everyone from the receptionist to the loan processor was very friendly and helpful. Jonathan and Matt were extremely informative and helpful during the process of buying my car. I will recommend this company to many friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: donald

My Review of Keith Pierson Toyota:
its was friendly and homing especially the service area. i never see a cook in a lobby at any dealership i did'nt get to meet the twins because they were in school but i met there father i have seen then on commercials, i like the lifetime warrenty on the power train. my older daughter like my new venza my daughter will have her car payed off next year so she be looking for one thanks

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Evadney "Jackie" Herbert

My Review of Keith Pierson Toyota:
Ms Herbert is very knowledgeable and experienced in the Toyota family. She was poised, effective and considerate of my time. She took the time to present our deal to upper management insuring that it closed. I was upside down in my trade, so we had to work the numbers so that the bank would value it's interest in the vehicle (USAA).
Ms Herbert is hightly recommended by me to my friends, as well as the Keithe Peirson family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Donald Wyche

My Review of Keith Pierson Toyota:
Everyone from sales to finance went out of their way to help me make an informed decision when purchasing my RAV4. It started with prompt and accurate responses from their internet personnel and continued on with their sales. The trade in value for my vehicle was extremely fair, probably exceptional. I had some options added to the vehicle I selected which was handled in a most efficient manner by service. The showroom and waiting area is probably the best I have ever seen. I'd highly recommend the dealership. Lastly, the RAV4 looks and runs like a champ.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Donald Wyche

My Review of Keith Pierson Toyota:
In the past I have purchased previous vehicles from Keith Pierson, however, the service I received on this visit was by far the best.

The purpose of my visit was merely to get an oil change before leaving to visit my son in North Carolina. While my vehicle was being serviced, I decided to visit the floor room on that date. At first, none of the sales people ever noticed me walking around and looking at the vehicles; there were many men standing around simply talking. I had actually gone in two of the vehicles on the floor, open the cars, open the trunks of each vehicle, merely being observed by the other salesmen for a period of about 10 mins.

My salesmen, Donald Wyche, while finishing up with another customer, 1) Walked over an introduced himself, (2) Asked if I would be interested in purchasing a vehicle; and (3) explained that he would be finished shortly with the customer, and would be happy to assist me. If it was not for his professionalism on this date, I had already decided never to purchase another vehicle because of being ignored, and, anticipated writing Mr. Pierson but the treatment of his staff, and tell all my business associates and friends as well.

Instead, Donald patiently explained the features of each vehicle inside the showroom that I was looking at, and later walked me outside where I made the unexpected, unintended decision to purchase my new vehicle. Much gratitude and thanks to Donald for his professionalism and if I decide to purchase a vehicle in the future, Donald Wyche would be the only person I would consider and recommend to others.

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