Kelly Honda

Kelly Honda
540 Lynnway Route 1A
Lynn, Massachusetts 01905
866-885-8407

Manufacturer: Honda


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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 4.6/5

About Kelly Honda
Certified: Kelly Honda
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Kelly Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made within two weeks of the review posting through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced.


This dealership is available to supply quotes for new vehicle inquiries.


J3
1/3/2009 12:00:35 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Julie

My Review of Kelly Honda:
My husband bought a Honda from Julie earlier in the year and urged me to meet with her when I was considering a Honda Fit in the fall. At the time they didn't have any 2008 models that met my needs and Julie suggested I stay in touch for the new 2009 models. We met in November, talked & finally agreed on a sale. I am impressed with Julie's professionalism, knowledge of the vehicle, & follow-through. Upon delivery she took time to sit in the car with me and make sure I understood how everything worked before allowing me to leave the premises. I left the dealership with the car I wanted at a reasonable price and felt I was treated fairly.
My only negative comment is that Kelly doesn't offer the inspection service-however, they do give you a voucher for the muffler place across the street & the inspection was processed promptly.
Overall, it was a good experience and I would recommend Julie and Kelly Honda.

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dmaceachern
12/4/2008 9:58:50 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Assad Melki

My Review of Kelly Honda:
I had been shopping for a pre-owned Odyssey and Kelly Honda had exactly the vehicle that i was looking for. Assad Melki was the salesperson that i dealt with. Mr. Melki could not have been more helpful, a true gentleman. The entire experience from start to finish was wonderful. I have always dreaded purchasing a new or used car but the people at Kelly Honda make it very easy to recommend them to anyone thinking of buying a new or used vehicle.

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rchelman
11/25/2008 4:19:34 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony DeLisi

My Review of Kelly Honda:
Mr DeLisi was a calm, low pressure sales man. Mr. Delisi was very thorough in explaining every aspect of the deal and had a thorough knowledge and understanding of the vehicle. Would highly recommend the sales man and the dealership. Dealership was very neat and clean.

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mattchic
11/24/2008 7:39:00 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Julie Febonio

My Review of Kelly Honda:
If only Julie could be my "go-to-gal" in everything I buy in life. I have always said "what makes a good sales experience is not having a sales experience". This is exactly what it was like working with Julie. Laid back, respectful, informative, helpful...


Put it this way...if you can walk out being genuinely happy about spending 20k...well, I think you get the point!


Thanks Julie,

Matt Chiccuarelli

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Joseph Powers
11/4/2008 8:33:40 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Julie Febonio

My Review of Kelly Honda:
My daughter purchased her third Honda Civic back in September but her first at Kelly Honda. I was looking at other cars, Julie came over and introduced herself and asked if I needed help with anything. Julie was very knowledgeable and pleasant. She answered all my questions.

I wasn't looking to purchase a Honda for myself until Julie had me thinking if I every did it would be from her.

Sincerely,

Joseph Powers
36 Cleveland Street
Revere, MA 02151

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esg68
10/30/2008 1:49:53 PM


Overall Rating: 4.6

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Cronin

My Review of Kelly Honda:
We bought a new Honda CR-V from Kelly, and found the experience to be as pleasant as it could have been. We returned several times to see the vehicles, test drive, and finally, negotiate. The salespeople (Doug and Assad) were friendly and pleasant and not pushy. The negotiation was fair, and the price was reasonable. We felt we got a good deal and would definitely recommend them to friends. We'll definitely return to Kelly should we need to make another purchase.

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David Barter
10/29/2008 2:26:48 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Solone, Julie Febonio and John in Service

My Review of Kelly Honda:
My 2001 Oddyssey was recently in for transmission repair.
We have been thrilled with our buying and service experience over
the years. The Kelly Honda staff is professional and enthusiastic!
Our experience has been second to none.
Tom Solone, the General Manager is always available and very eager
to help. His vast experience in customer service is exceptional in
assuring that your Honda ownership is the best experience you have
ever had with a vehicle.
Sincerely,
David Barter

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Litalia7
10/16/2008 7:10:42 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Julie and Michael C.

My Review of Kelly Honda:
I had gone to previous dealers and told them exactly what I was looking for and never got calls back. I went to Kelly and Julie found exactly what I wanted without giving me the typical car salesman run around. It was the easiest car buying experience! Julie was very honest, explained everything, and very friendly!!

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shbrown
10/13/2008 8:27:18 PM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Assad Melki

My Review of Kelly Honda:
I recently purchased a Honda Fit. The only salesman I worked with was Assad Melki and he was excellent.
Mr. Melki was courteous, helpful, and knowledgeable. He answered all my questions and kept me informed throughout the process. And he did all this with good humor. He is a gentleman of the first order.
I am very happy to recommend Mr. Assad to any of my friends who might be looking to purchase a car.
Kelly Honda.

Kelly Honda is fortunate to have such an employee.

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Coughlin722
10/5/2008 10:20:16 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Asaad

My Review of Kelly Honda:
My husband and I had a wonderful experience purchasing a used 2005 Honda Pilot with Asaad. He definitely put the customer first, and allowed us to have a pressure free purchase. The turn around time from purchase to pick up was less than 24 hours, simply due to the fact it was purchased on a Sunday! We are very pleased with our experience and would highly recommend Asaad at Kelly Honda to our friends!

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