Read Reviews Kelly Nissan of Beverly

Kelly Nissan of Beverly

Kelly Nissan of Beverly

420 Cabot Street
Beverly, Massachusetts 01915


Sales: (978) 922-1405
Service: (978) 922-1405
Parts: (978) 921-0146

Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 102 reviews

4.9

4.9 out of 5

112 lifetime reviews

Kelly Nissan of Beverly

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Certified: Kelly Nissan of Beverly

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Kelly Nissan of Beverly has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Kelly Nissan of Beverly

Along with our commitment to your stress-free experience at Kelly Nissan of Beverly, our hallmark is the tenure of our staff. The overwhelming majority of our staff have been with us 10+ years, with many in excess of 20 years, and even a few over 30.

We're proud of that. Why? That means the staff is on the same page, at all times. We know what you want, and how you want it.

Come to Kelly Nissan in Beverly, and see how we really do make it easy.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 PM - 6:00 PM

Sunday: 11:30 AM - 5:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

jsoffron
5/10/2013 9:49:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Veasna ChhumVeasna Chhum
Ray LiimatainenRay Liimatainen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

Great experience, for the most part. The customer service was good, and Veasna helped us choose the right car for our lifestyle and wallets. The purchasing process went smoothly at first, but unfortunately there was a recording issue with the VIN number and I had to return the car after a few days while they corrected the problem. They supplied me with a rental in the meantime, which was very convenient though. They definitely tried to make things right in what is probably a very rare situation. I'd definitely go back in the future!

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Response From: Kelly Nissan of Beverly
Added: 5/10/2013 11:31:24 AM

Thank you for taking the time to review our Kelly Nissan of Beverly dealership jsoffron!

We are glad that you enjoyed your overall experience with our dealership, but would like to apologize for any inconvenience caused by the issue with the VIN number.

Please let us know if you have any questions or concerns in the future.

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Amybastos
5/8/2013 9:14:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim BlatchfordJim Blatchford
Veasna ChhumVeasna Chhum
Mike TarisuikMike Tarisuik
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

I visited the dealership three times before deciding on my vehicle. V was incredibly patient and understanding. He wanted me to be comfortable with my purchase. In the end, I found an amazing car and left feeling so very pleased with my experience.

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Response From: Kelly Nissan of Beverly
Added: 5/10/2013 11:28:04 AM

Thank you for taking the time to review our dealership on DealerRater Amybastos!

We are so happy that you had an outstanding experience when you came in and visited our Kelly Nissan of Beverly dealership.

Please let us know if we can be of any assistance in the future.

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ralphyalmeida
5/3/2013 2:48:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul KuhnPaul Kuhn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

The service at Kelly Nissan of Beverly was exceptional. Paul Kuhn was an absolute pleasure to work with. He was extremely friendly, outgoing, helpful, and knowledgeable. He made the whole car buying experience amazing. I am forever thankful for his help. I would recommend any friend or family member to make a visit to Kelly Nissan of Beverly for a great car buying experience.

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Response From: Kelly Nissan of Beverly
Added: 5/10/2013 11:24:25 AM

Thank you for your kind recommendation ralphyalmeida!

We are so happy to hear that Paul was able to assist you when you came to our Kelly Nissan of Beverly dealership and that you enjoyed your experience.

Please let us know if you have any questions or concerns in the future.

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antcal50
5/2/2013 10:12:29 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Veasna ChhumVeasna Chhum
Akl DayaaAkl Dayaa
Eric GallantEric Gallant
Ludovino LunaLudovino Luna
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

From the sales dept. to the service dept. Kelly Nissan has been the most professional team I ever dealt with, I just went to have an oil change and Luna from the service dept. told me in a very professional way that I need all 4 tires, been that I leased the car I asked him if I could get out of this lease and get a new car, I worked with Eric Gallant and within 1/2 hour we made a new deal. Eric's recommendation and understanding of what my needs were on a new car was very easy for me to make a decision, I didn't even need my husband to be there to help.
Eric was so informative on all the questions I had, I went home with a brand new car.
I will recommend Eric Gallant at kelly Nissan to anyone.
Thanks Eric you are the best

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Response From: Kelly Nissan of Beverly
Added: 5/3/2013 11:21:24 AM

Congratulations on your new car antcal50!

It is very important to us to deliver the best possible service to our customers and we are happy to hear that our Kelly Nissan of Beverly staff was able to do that for you.

Please let us know if you have any questions or concerns in the future.

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daniellebdoucette
4/17/2013 1:36:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mounir BezzariMounir Bezzari
Frank  ViolaFrank Viola
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

I recently bought a 2012 Nissan Versa hatchback from Kelly Nissan of Beverly and could not be more pleased. The service was excellent and they helped us every step of the way. Mounir is the sales consultant that helped me through the process. He was extremely helpful, friendly, easy to work with and made our entire experience enjoyable. I was offered a great price for a great vehicle and I never once felt pressured to make any decisions. Mounir even came in on his day off to prep my car before I picked it up. Truly a stress free experience. I highly recommend Kelly Nissan of Beverly to anyone looking for a positive car buying experience.

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Response From: Kelly Nissan of Beverly
Added: 4/19/2013 11:16:10 AM

Thank you for your kind recommendation daniellebdoucette!

We are so happy to hear that you had a pleasant experience when you came in and visited our Kelly Nissan of Beverly dealership.

Please let us know if we can be of any assistance in the future.

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joss99
4/15/2013 6:01:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray LiimatainenRay Liimatainen
Gary MonroeGary Monroe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

The team of Kelly Nissan(Garry and Ray) made my car buying experience exceptional.
I got the car I wanted at a fair price.

Best of all I was able to drive away with a brand new car that same day. Unbelievable!!!

I really appreciate their hard work and want to to thank them for their time and effort.

Great experience

Kevin B.

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Response From: Kelly Nissan of Beverly
Added: 4/19/2013 11:12:00 AM

Congratulations on your new car Kevin!

We are happy that Gary and Ray were able to help you find the car that you were looking for.

Please let us know if we can be of any assistance in the future and thank you for writing such a great review on our Kelly Nissan of Beverly dealership.

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anne0239
4/12/2013 10:54:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Veasna ChhumVeasna Chhum
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

I highly recommend the Kelly Nissan in Beverly, MA Dealership. I went back there for my second car as I was so please with the professional nature and helpfulness of the staff especially salesman Veasna "V" Chhum. I will go back there for my third car some day.

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Response From: Kelly Nissan of Beverly
Added: 4/12/2013 12:31:42 PM

Thank you for your great recommendation anne0239!

We are happy to hear that you enjoyed the experience you had with our Kelly Nissan of Beverly dealership.

Please let us know if we can be of assistance to you in the future.

Twitter
pauldailey
4/9/2013 10:47:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul KuhnPaul Kuhn
Ray LiimatainenRay Liimatainen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kelly Nissan of Beverly:

My family has been dealing with Kelly for two decades. My mother drives a Maxima, my father a Murano, so when my wife and I were in the market for an SUV, Nissan and Kelly Nissan particular was top of our list.

We worked with Paul Kuhn, who has sold / leased my family their last 4 or 5 cars and he was exactly what we expected. Friendly, helpful, professional and accommodating. He didnt try and force us into certain model - but actually listened to what we wanted and helped us make the right decision. He showed us that the trim level up from our initial paperwork - was only a few dollars more (for many more features) and even let us take the test drive on our own (which is so much better than having someone hoover over you while you make your decision)

We settled on a great 2013 Pathfinder - that is just gorgeous, and Paul got us the pricing we were looking for - a very good deal on my trade and made the entire process of plate transfer and pick up as painless as possible. We talked to Paul on a Sunday and drove the car away on Wednesday. Paul was great from beginning to end.

The other person I wanted to mention is Ray Liimatainen, the Finance Manager. Ray is one of the most friendly people you will ever meet and will totally have you rethinking your image of a "Finance Manager" - he isn't the guy who scrutinizes your credit history and looks down on you for any small bump or past indiscretion, Ray understands that life happens - and worked hard to get us the best loan and the best rate. He sat with us for a good amount of time, went through all the options for warranty, gap insurance etc and kept us laughing and smiling all the way through. He made a process that is usually stressful, into a real joy. Not only did we get the car we wanted at a fantastic rate - but he help me to learn what to ask for next time I buy a car. Thanks Ray.

Kelly Nissan in Beverly has a great reputation built doing honest business with people on the North Shore for decades and they exceeded their reputation with our transaction. Add me as another person in my family who will be a lifelong customer.

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Response From: Kelly Nissan of Beverly
Added: 4/12/2013 12:28:31 PM

Congratulations on your new 2013 Nissan Pathfinder pauldailey!

We are so happy to hear that both you and your family have had great experiences with our Kelly Nissan of Beverly dealership.

We also would like to thank you for taking the time to review our dealership on DealerRater.

Please let us know if you have any questions or concerns in the future.

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MartyG1247
4/8/2013 7:43:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric GallantEric Gallant
Ludovino LunaLudovino Luna
Tom SoloneTom Solone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

I have been a Kelly customer for over 25 years. Every time I enter the store, I am greeted by Tom Solone or Eric Gallant or any other emplyee for that matter with a warm hello. the people there are very patient and when it came to buying my new car, Tom and Eric took the time to explain the pros and cons of a number of options.

I have been servicing my cars at Kelly Nissan. Luna is a great service manager. He takes the time to explain what will be done to thecae, and notifies me of the things that need to be done when I come in.

kelly Nissan is a great dealership and it is a pleasure to do business with them.

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Response From: Kelly Nissan of Beverly
Added: 4/12/2013 12:24:05 PM

Thank you for taking the time to review our Kelly Nissan of Beverly dealership MartyG1247!

We are glad that all of the experiences you have had with our dealership have been pleasant ones.

Please let us know if we can help you out in the future.

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jwickham81
4/7/2013 4:06:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric GallantEric Gallant
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Nissan of Beverly:

This was our second car with Eric Gallant. The first time we went, we were amazed with his personality and commitment. We knew that we would stay with him for all of our automotive needs. He worked with us again for a new car, and made us feel beyond comfortable. We have recommended both Mr. Gallant and Kelly Nissan Beverly to all of our friends.

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Response From: Kelly Nissan of Beverly
Added: 4/12/2013 12:20:56 PM

Thank you for your kind recommendation jwickham81!

We are happy that Eric was able to assist you and make your car buying experience with our Kelly Nissan of Beverly dealership a pleasant one.

Please let us know if you have any questions or concerns in the future.

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