My Review Of Kelly Nissan of Beverly:
My family has been dealing with Kelly for two decades. My mother drives a Maxima, my father a Murano, so when my wife and I were in the market for an SUV, Nissan and Kelly Nissan particular was top of our list.
We worked with Paul Kuhn, who has sold / leased my family their last 4 or 5 cars and he was exactly what we expected. Friendly, helpful, professional and accommodating. He didnt try and force us into certain model - but actually listened to what we wanted and helped us make the right decision. He showed us that the trim level up from our initial paperwork - was only a few dollars more (for many more features) and even let us take the test drive on our own (which is so much better than having someone hoover over you while you make your decision)
We settled on a great 2013 Pathfinder - that is just gorgeous, and Paul got us the pricing we were looking for - a very good deal on my trade and made the entire process of plate transfer and pick up as painless as possible. We talked to Paul on a Sunday and drove the car away on Wednesday. Paul was great from beginning to end.
The other person I wanted to mention is Ray Liimatainen, the Finance Manager. Ray is one of the most friendly people you will ever meet and will totally have you rethinking your image of a "Finance Manager" - he isn't the guy who scrutinizes your credit history and looks down on you for any small bump or past indiscretion, Ray understands that life happens - and worked hard to get us the best loan and the best rate. He sat with us for a good amount of time, went through all the options for warranty, gap insurance etc and kept us laughing and smiling all the way through. He made a process that is usually stressful, into a real joy. Not only did we get the car we wanted at a fantastic rate - but he help me to learn what to ask for next time I buy a car. Thanks Ray.
Kelly Nissan in Beverly has a great reputation built doing honest business with people on the North Shore for decades and they exceeded their reputation with our transaction. Add me as another person in my family who will be a lifelong customer.
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Response From: Kelly Nissan of Beverly
Added: 4/12/2013 12:28:31 PM
Congratulations on your new 2013 Nissan Pathfinder pauldailey!
We are so happy to hear that both you and your family have had great experiences with our Kelly Nissan of Beverly dealership.
We also would like to thank you for taking the time to review our dealership on DealerRater.
Please let us know if you have any questions or concerns in the future.