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Kelly Nissan of Lynnfield

275 Broadway Rt 1 North, Lynnfield, Massachusetts 01940
Sales: (866) 885-8402
Service: (888) 711-0832
Parts: (781) 599-4053

Makes: Nissan|Service Center
 
Excellent
92% Recommend

Overall Rating 4.7

241 Lifetime Reviews

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Kelly Nissan of Lynnfield
241 Lifetime Reviews
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Kelly Nissan of Lynnfield Info
Hours
Amenities
About Kelly Nissan of Lynnfield

For a new Nissan or used car in Massachusetts, visit Kelly Nissan of Lynnfield! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Kelly Nissan of Lynnfield is one of the leading Nissan dealerships in the Boston, Woburn, Lynn and the greater North Shore area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! At Kelly Nissan of Lynnfield you will find your favorite Nissan models at competitive prices. Take a test drive at our greater Lynnfield Nissan dealership in the new 2013 Altima, Rogue, Sentra, Leaf, Juke, Frontier, Maxima, Cube, Murano and more. Our Kelly Nissan of Lynnfield sales team is ready to answer your questions about a particular model and find the Nissan in Lynnfield that meets all of your expectations. For a large selection of new and used Nissan cars in Lynnfield and the greater Boston, Lynn, Woburn and North Shore area, visit our dealership today.

About This Dealer | Hours of Operation | Amenities

About Kelly Nissan of Lynnfield

For a new Nissan or used car in Massachusetts, visit Kelly Nissan of Lynnfield! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Kelly Nissan of Lynnfield is one of the leading Nissan dealerships in the Boston, Woburn, Lynn and the greater North Shore area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! At Kelly Nissan of Lynnfield you will find your favorite Nissan models at competitive prices. Take a test drive at our greater Lynnfield Nissan dealership in the new 2013 Altima, Rogue, Sentra, Leaf, Juke, Frontier, Maxima, Cube, Murano and more. Our Kelly Nissan of Lynnfield sales team is ready to answer your questions about a particular model and find the Nissan in Lynnfield that meets all of your expectations. For a large selection of new and used Nissan cars in Lynnfield and the greater Boston, Lynn, Woburn and North Shore area, visit our dealership today.

Sales/Showroom

Monday 8:00 AM - 8:00 PM

Tuesday 8:00 AM - 8:00 PM

Wednesday 8:00 AM - 8:00 PM

Thursday 8:00 AM - 8:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:30 AM - 6:00 PM

Sunday 11:30 AM - 5:00 PM

Service

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 5:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 5:00 PM

Thursday 7:30 AM - 5:00 PM

Friday 7:30 AM - 5:00 PM

Saturday 8:00 AM - 5:00 PM

Sunday Closed

  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Television
  • Vending Machines
241 Dealership Reviews
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Reason For Visit
Sales (New)

"a very pleasant experience"

I had the pleasure of working with a salesman named Cory. He had a great attitude and was able to guide me through a series of important decisions. I feel I made the best choice possible based on my options; and I owe a lot of that to the help he provided. I would recommend this dealership to anyone looking for a new vehicle, and I would strongly recommend they ask for Cory. In addition, Carl was very helpful with the financing. He took his time and explained things very clearly. It was a pleasure working with both of them

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Sales (Used)

"Easy Going and Low Pressure"

Positive experience. Easy going and low pressure. Very knowledgeable. Extremely friendly. My first Nissan. Very happy with the entire experience. Would recommend going to Kelly Nissan in Lynnfield if looking for a new vehicle. Thank you for selling me my great new wheels.

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Sales (Used)

"Excellent Experience"

I recently bought a certified used 2012 Nissan Rogue SV from Kelly Nissan. I was a bit apprehensive (this was the first car I had even bought on my own), but they made it very easy and put my mind at ease. Abe Sounalah and Ray Ferguson made the process very easy by working with my budget and making sure I was happy with the car I chose and comfortable with the payment plan. I would definitely recommend this dealership to anyone looking to buy or lease.

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Sales (New)

"They actually do "Make It Easy""

We came in on Sunday afternoon just intending to look at a few used Rogues and Muranos to get an idea of prices and what we liked. Our salesman Paul greeted us and walked us around, answering any questions we had. When we said that price was important, he suggested considering a lease of a Rogue Select as they had a really great deal going on with a very low payment. We talked about the car a little bit and went for a test drive. We liked the car so came back and picked out the model and color we wanted. Talking numbers was easy and painless. The whole process went by quickly. Paul went above and beyond for us. He was so easy to work with. Never once did he pressure us or make us feel anything but completely comfortable. You can tell he knows what he is talking about. We couldn't be happier with our experience.

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Employees dealt with

Paul Moulaison


Reason For Visit
Sales (Used)

"Great Experience"

I had an expiring lease on a Nissan Xterra that I had gotten from Kelly Nissan. I went in hoping to lease a newer version of the Xterra because I happen to love that SUV. Financially this was not going to be an option unfortunately. I test drove and went through my lease options with Mike for a Pathfinder and a Maxima. He was very courteous going through the difference of each but he could see that I really wanted a Xterra. It happened that there was a preowned 2013 Xterra that was a weekly preowned special that had pervious been a service rental from the dealership. I got that car and Mike guided me through different options in order to have it fit my budget. Mike was great and I highly recommend him.

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Reason For Visit
Service

"Most HORRIFIC Service EVER!!!!"

I loved my Altima and so sad that I will no longer own a Nissan car again. This service i have have dealt with made me get rid of Nissan all together. The service is have had was poor, appalling, horrific, unsatisfactory, as well as unprofessional, that includes services center, repairs, and managers. . My car was in the shop every week for five weeks and still my car is not working, and was given back to me in worse condition than it was given to them 3 weeks ago. Not only did it not get fixed but I had to pay money for them to look at it again. So after $3000 later in fixing my car is not sitting in my driveway and can not be driven. I have brought my car there each week first it was the battery, then its was wires, then they replaced the head gasket but then my oil went from full to empty in 7 days due to some work done to the head gasket that they fixed but refused to admit they messed it up and charged be $106 to look at it. The service man called me and said they "half look at it as much as they could before they had to charge me.", how unprofessional is that. Well needless to say my car now needs an engine they say and has a huge cloud of white smoke coming out my tail pipe. It drives worse than it did when I gave it to them after they replace the head gasket. They are not backing up their work they did, nor did they fix my car. This has been the most horrendous service I have ever had. I will never recommend this dealership to anyone. So needless to say I'm an frustrated and beyond mad they you are not backing up your services that they charged me more money each time I bring it to them when it should be guaranteed. According to NISSAN they BACK UP THEIR SERVICES.... Apparently they do not because its still broken. I understand I may be a female but I an not rich nor gullible.. I think they need to check their employees as we well as managers, because they keep this unprofessional service up they will be out of business. After speaking to a manager about this situation he was not helpful at all and said he would look into it and call me back. But guess what he never called back he had his service worker call back with no resolution for the problem. oh and they charge me more money for an issue that still is not fixed. What a nightmare !!!!!!!!!!!!!!

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Reason For Visit
Sales (Used)

"SUPERB-from internet to sales to finance-BEST"

I purchased my 2013 VW Passat on Thursday July 24, 2014 from your Kelly Nissan Lynnfield dealership. My initial intention that day was to initiate the dreaded "shopping around" process to find a vehicle to purchase sometime in the upcoming three to six months. Kelly Nissan was my first stop as I was surfing the internet looking for a vehicle. I emailed Tom Crean, the internet manager who was very helpful from the minute I hit the sent button. He was such a kind man. He invited me to come in that evening and being nervous and alone he made me feel at home the minute I step foot in Kelly Nissan Lynnfield. He set me up with sales representative Josh Citron who, assisted me in my purchase. It took less than ten minutes to fall in love with the 2013 VW Passat and within a quick amount of time I was an enthusiastic new owner. He took the time and actually listened to me instead of trying to push me into something. He knew exactly what I needed. You just don't know how much of a relief that was! When I came in to by pick up the car, he took the time to show me in depth the car’s accessories. He is superior! His knowledge was abundantly helpful and informative and I know I can count on him now and in the future. Josh introduced me to Carl Tagliamonte, the finance manager who has gone above and beyond to assist me in not only get financing but change my life. He is one of the kindest, sensitive, thoughtful persons I know. He too, knew my situation and went well above the call of his duty to make sure I was taken care of it and not taken advantage of. Carl’s good customer service is commendable. From the time I arrived in his office until the finalization of the transaction he displayed an exceptional attitude of patience, understanding and respect. I have never met anyone like him. I am very grateful to both Carl, Josh and Tom for making my purchase an exceptional and effortless experience. Their combined courtesy, professionalism, and diligence warranted the writing of this praise letter. Unfortunately, good, quality customer service is few and far between in today's society and, in many areas, outright extinct. The service industry is replete with managers and employees who do not care about the customer and make sure that this fact is known. Carl, Josh and Tom definitely do not fit in that category. They have superseded my expectations and are true assets to Kelly Nissan Lynnfield. Thank you for your time.

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Kelly Nissan of Lynnfield responded to this review

August 07, 2014

Hi dpuleo! Thank you very much for your kind and thoughtful review. We thoroughly enjoy hearing from our customers who enjoyed their trip to our Kelly Nissan of Lynnfield dealership. It is reassuring to hear that Carl, Josh and Tom all took good care of you throughout the sales process. Through our great communication and dealership attitude, our staff will not pressure anyone into a purchase they don't feel comfortable making, and we are glad to hear our team made your experience memorable and enjoyable. If there is anything else we can help you with, please don't hesitate to let us know dpuleo. Thank you!



Reason For Visit
Sales (New)

"Overall a very good experience but just short of expectation"

I was looking to buy my very first car. I decided to buy NIssan Altima. I have approached few dealers and one of my final lists was Kelly Lynnfield. I choose them because they gave me the best price, were very responsive and gave me a clear quote. I was in touch with Ryan throughout and he was very helpful. However, towards the end Ryan and Angela were little not so courteous to me. Because I was talking lot of time to decide( my first car and I had to choose wisely), Ryan and Angela were complaining that I was not serious in buying and I was just using them to shop around, which was not true. Towards the end Ryan intially agreed to discount $100 more dollars from the final price but however flipped his word after two minutes saying the final quote was best price he could offer and I can either take it or buy somewhere else. I already decided to buy from them and I said I will take it. But the way he behaved in the end for $100 totally spoiled my entite experince I had with them. But overall I was satisfied. Josh Citron picked me up from my home and dropped me too. He quickly done my paper work and demonstrated the car features when it was handed over to me. The finance manager was little buy and took some time to process but that was OK. I recommend buying from this dealer. It was a smooth experience buying the car from them.

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Reason For Visit
Service

"Terrible!"

Do you want to avoid a nightmare, then go elsewhere! The employees at Kelly Nissan and at their Collision Center will lie right to your face without blinking and treat you like your the biggest most gullible dummy ever. The scary part is that the employees that I dealt with here appear to actually believe their own lies, as their so used to doing this day in and day out, its like second nature for these people. If you want peace of mind stay away from Kelly's Dealership.

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Employees dealt with

Diane Caputo, Eric Cole and Skip


Reason For Visit
Sales (Used)

"Great service"

I recommend Kelly Nissan to whoever looking to buy a new or used car. The salesperson Brad made the process very easy and smooth. He answered all my questions and was very welcoming. Both Brad and Carl made the process of buying car smoothly for me. Kelly Nissan have great customer service.

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Kelly Nissan of Lynnfield responded to this review

August 07, 2014

Thanks for your review gwagnac! We were happy to be of assistance to you during your pre-owned purchase, and glad to hear Brad and Carl took great care of you. Please let us know if we can help you out again, and thank you for sharing your experience with others here on DealerRater!

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