"Quick and easy"
- Paul Soucy
I walked in knowing what I wanted and how much I wanted to pay. Sales answered my questions and I drove out with my new car the same day.
Custom service manager Dylan is amazing!! Treats you with respect!! Would recommend Kelly in Woburn!! Bought two vehicles here and continue with all service there as well
I brought my car in for an oil change, recall service(s) and an inspection sticker. I'm going to have to bring the car back because ever since pick up, the passenger airbag light has been on (saying the airbag is off). I noticed it when i left the dealership, but had a meeting to get to. I was hoping it was a fluke and that it would go away when i got in the car to go home. It didn't, and again hoped maybe by the next morning it would turn off. It's still on this morning, so i will need to make another trip over there. Kind of annoying that that wasn't noticed prior to me picking up. I also understand that after any service mechanics will take the car for a spin to ensure everything is good. I noticed at least 15-20 miles were put on the car when i picked it up. I'd expect maybe 5-10, so it seemed a bit excessive. Also, their text notifications need to be fixed. This is the second time that i've been texted the following day, midmorning, that my Altima was ready for pick up. When i picked it up yesterday at 130pm. And of course was obviously called that my car was ready for pick up. The gentleman i worked with to get the service appointment squared away in the morning was prompt and friendly. I was there early, and he opened the bay door for me at exactly 7:30 and brought me in to get everything squared away. Chatted about the snow and how we both are leasing for the first time and love it.