My Review Of Kelly Nissan of Woburn:
First, let me say that I am extremely particular about who services my '04 Nissan Titan. Being active-duty military, I transfer to different locations on a regular basis, and I always have to start from scratch in regards to finding a trustworthy and reputable service department. To that end, Kelly Nissan has proven itself to be a step above rest. Each time I've been to this dealership for service, I have had the pleasure of working with Joe Porter. He is knowledgeable, friendly, and dedicated.
On my first visit, I needed to have my A/C condenser replaced, and Joe provided solid, candid advice and several cost-saving options. The service department took my truck in with minimal notice, and they completed the job in one day. Once the repair was complete, Joe provided me with a coupon to lesson the financial blow. Not only was this a positive gesture, but now my A/C blows colder than it ever has!
On my most recent visit, I brought my truck in (again, with minimal notice) due to a possible leaking seal on my front differential. Despite not having an appointment, Joe managed to get my truck into the service bay for an assessment. He promptly called me later in the morning to report that the seal was fine, and that I did not need to replace anything (it turns out that I didn't have a leak...long story). His honest and forthright approach is an asset to this dealership and the Nissan brand. Thanks to Joe for his caring attitude and for taking care of active-duty military members!
This service department (and especially Joe Porter) is highly recommended for Nissan service calls. You can trust that proper repairs and maintenance are being executed at this location. Without hesitation, I would take my Nissan to this dealership again for servicing.
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Kelly Nissan of WoburnAdded:
2/21/2014 12:52:08 PM
Thank you so much for your in-depth and thoughtful review adakskipper. We would like to start of by thanking you, not just for the opportunity to earn your business, but also for your work in our military. We can't thank you enough for all that you do to keep us safe.
On behalf of Joe and our team at Kelly Nissan of Woburn, thank you for letting us be the ones to work on your 2004 Titan, and we very much look forward to seeing you here again in the future. Take care adakskipper!