Kelly Nissan of Woburn - Service Center

We purchased our last car from Kelly Woburn and will be avoiding them in the future based on the experience with their service department. They damaged rotors during a brake install, couldn't identify the avoiding them in the future based on the experience with their service department. They damaged rotors during a brake install, couldn't identify the problem on a second look, tried to get us to replace the perfectly good axel, and refused to refund the price of the faulty brake job. The service department is incompetent and untrustworthy, it is not the type of place I would want working on my brand new vehicle. More

Run far away! They will screw you over however they can. Very disappointed to say the least. They will screw you over however they can. Very disappointed to say the least. More

Horrible and Rude: I bought my Sentra from Kelly Nissan in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. She wouldn't listen to me, she snapped back at me when I was attempting to explain the issue and then gave me quote that I didn't feel was accurate (because she claimed to know better). So much so, I got the issue quoted at another Nissan Dealership and got a much lower price as well (and was treated like a human). I would not recommend this location. More

I just had my rogue serviced at Kelly Nissan today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle ba today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle back within an hour with everything being completed so efficiently. Thanks Joe More

Courtesy outstanding very friendly and make you feel at home favorite dealership they go the extra mile home favorite dealership they go the extra mile More

It’s always a great experience and Kelly Nissan in Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. More

The service department is absolutely horrible. AVOID at all costs, they are dishonest and don't stand behind their word or their work. AVOID at all costs, they are dishonest and don't stand behind their word or their work. More

I go to this dealership again and again because of their great customer service. Service advisor Jesus Alvarez is so friendly and very accommodating every time. great customer service. Service advisor Jesus Alvarez is so friendly and very accommodating every time. More

I dropped my car late afternoon for an appointment the next day … they called just before closing and told me the car would be ready the next morning… everything was in good shape and helped with the coup next day … they called just before closing and told me the car would be ready the next morning… everything was in good shape and helped with the coupon that matched best for my best savings!! Well done. Thank you More

Jesus in service and Jim the auto tech were very professional in evaluating and servicing my car professional in evaluating and servicing my car More