I recently purchased my Hyundai Tucson. After only 3000 miles I had 3 tires that would slowly leak air. I made an appointment and took my car in. After they reviewed the tires they came out and said "yup there is pin xxxxx in the side walls with no way to repair them". They would not replace the obviously faulty tires. Told me they wouldn't do anything but I could call the tire manufacturer myself to see if they would replace them. I also had a few panels that were lose. The guy reached up with his hand tightened them and told me it was good now. My husband and I had planned on buying another vehicle there today for my husband to use for a commuter car. They lost a 18000 sale over 400 worth of tires.
Our salesman was more than happy to find us a Santa Fe Sport 2L turbo in the Canyon Copper that I wanted. It meant the difference of our purchase. He explained also to us that we would have to pay the extra shipping, so that we would throughly understand our options of the Canyon Copper or the other cars they had on the lot. The color and the turbo were the most important to me in making my decision. Charlie took excellent care of me, and I love my new car. Thank you Charlie!!!!!!