Ken Garff Nissan Salt Lake

Reason for Visit: Sales

I recommend this dealer: No

My Review of Ken Garff Nissan Salt Lake:
Purchased a 2003 Nissan Pathfinder online. Spoke with the salesman prior to driving 5 hours to Salt Lake (I live in Boise) and specifically asked about the console that appeared to have a broken cup holder cover in a picture. I was assured that it was in perfect condition. After I was half way back to Boise the cover BROKE! Then I noticed it had been GLUED! The salesperson flat out lied and when I asked the manager to make things right, he replied with; "it was sold as is" and " a used car is bound to have 'loose' parts"... he also offered to let me buy a part to replace the lied about, broken console piece. I will never work with them again and fear now that my car may have flood damage, luckily it has a warranty. DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!! DO NOT DO BUSINESS WITH KEN GARFF!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Ken Garff Nissan Salt Lake:
i think the workers at this dealership are terrible. When i went there to look at a car nobosy would help me because i am a teenager and i guess they thought i didn't have the money to spend so i took my business somewhere else when i had every intention to buy a car from from. i wouldn't recommend this dealeship to anyone who wants actual help from the salesmen

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Ken Garff Nissan Salt Lake:
I would warn people to find a different place to do business. One year after vehicle purchase we get a phone call from their office saying they had mistakingly given our plates to someone else and theirs to us. This was discovered only as the other person involved was pulled over and the police impounded his car because of his "stolen" plates. We have had problems with their service department and the warranty they sold us. I also happen to know from experience these kind of problems are not infrequent. Buyer Beware, and find a more competent, honest place to do business.

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