I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though.
I was at the dealer to get a The Works service done on my 2012 Ford Focus. While waiting, I went out on the lot and browsed around. I was out there for a while, no one approached me. Two vehicles caught my attention, the 2015 Focus ST and the 2015 Focus SE. No one came over to me, so I went back into the waiting room. When my vehicle was finished, I went back to the service counter to settle my bill. Tim P. asked me if there was any thing else he could do for me. I said that I actually wanted to test drive the 2015 Focus. He called Channa P. to assist me. Chenna P. provided great customer service to me and long story short, I am a 3 peat customer. I have to give thumbs up to Tim P. in service, he is a great asset to you business and this sale goes to him. Thanks! Denise Morris
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