Read Reviews Ken Houtz Chevrolet Buick

Ken Houtz Chevrolet Buick

Ken Houtz Chevrolet Buick

6404 George Washington Memorial Highway
Gloucester, Virginia 23061


(804) 693-2300

Ken Houtz Chevrolet Buick
Manufacturers: Buick, Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 44 reviews

4.8

4.8 out of 5

44 lifetime reviews

Ken Houtz Chevrolet Buick

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Certified: Ken Houtz Chevrolet Buick

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ken Houtz Chevrolet Buick has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ken Houtz Chevrolet Buick

We have a knowledgeable and committed sales staff. A combined experience of over 100 years of satisfying our customers' needs gives you the advantage at finding exactly what you are looking to buy. Located in the heart of Gloucester County, and neighbors to Mathews, Middlesex, Kilmarnock, Warsaw, Midlothian, York County, and all points in between we will help you find the vehicle you want. At Ken Houtz Chevrolet Buick, Inc, we offer a searchable online inventory along with used cars, used trucks and used SUVs by top manufacturers. Call, Click, or Come-on in and take a test drive! Our sales staff will help you find that new Chevrolet, Buick or quality Pre-Owned car that is perfect for your family AND your budget!

For years, our financial staff at Ken Houtz Chevrolet Buick, Inc. has offered expert advice for those seeking an affordable loan or lease. Our service doesn't stop after the sale. Our customers can come in and take advantage of our knowledgeable ASC Service technicians and a fully stocked inventory of Buick and Chevrolet Parts and Accessories!

Whether you are looking for a new Chevrolet, Buick, or an outstanding Pre-Owned car or truck, Ken Houtz Chevrolet Buick, Inc. is here to help. We are located at 6404 George Washington Memorial Highway, Gloucester, Virginia 23061. You can reach Ken Houtz Chevrolet Buick, Inc any time by calling us at (877) 295-5862. We look forward to earning your business!

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

DFMills
5/20/2013 9:25:29 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ken HoutzKen Houtz
Tony PafundiTony Pafundi
Teresa SangerTeresa Sanger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ken Houtz Chevrolet Buick:

Thanks to everyone at Ken Houtz Chevolet Buick. Great staff and very friendly. I bought an 08 HHR (online) and was very happy with the whole process. Never a doubt that I would recommend to anyone, buy from Ken Houtz.

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BimmerZ3RIC
5/20/2013 9:16:49 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ella AmesElla Ames
Ken HoutzKen Houtz
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

Great dealership, far from the stereotypical car industry. Small town feel, small town prices. The entire experience was wonderful, Mr. Houtz was very fair. Ella's customer friendliness and personable approach was fantastic Simply put, my experience was refreshing after having gone to more traditional dealerships. I intend on purchsing future vehicles here, even if I have to drive 60 mi. from Richmond.

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raphaellat
5/5/2013 11:54:28 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ken HoutzKen Houtz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ken Houtz Chevrolet Buick:

Ken was very helpful when it came to choosing the right car for me. He was mindful of the price range I wanted and suggested the best that he could within that range. There was a heavy burden taken off my shoulders when I purchased the "new" car. I am paying a used price, but I feel like I am getting all the perks of a new car- both in care from the dealership, and in warranty. Overall, I am very satisfied with my experience and purchase.

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chrslyn29
4/16/2013 7:36:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ken HoutzKen Houtz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

The dealership not only gave me a great deal, they stayed open late keeping several staff members available there to assist with what was needed to complete the transaction rather than just having us come back on monday. this is the second vechile purchased from this dealership and we have been so pleased with every aspect of the staff. we even take our vechiles there to be serviced as well.

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lbhb50
4/15/2013 9:14:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
jeff hogge
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

i visited ken houtz dealership met mr hogge his knowledge of the auto i wanted and where to go to find it was great. he was very friendly and have great salemanship. the whole staff treated me and my like we were special ,yes i would tell my friends about ken houtz and his sales staff they were great

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RuthM
3/26/2013 9:15:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ella AmesElla Ames
Joe NoonanJoe Noonan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

Ken Houtz Chevrolet goes above and beyond when it comes to service. This is the third Avalanche I have purchased through the dealership and I have been completely satisfied every time. From the time we walked on the lot, we were treated as family and friends. Although they did not have the vehicle I was interested in at the time, they staff worked with me to find the vehicle and arrange deliver in a timely manner. I would recommend Houtz Chevy to anyone thinking about a new or used car.

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brittravmom
3/14/2013 12:24:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ken HoutzKen Houtz
Jim JacksonJim Jackson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

My husband and I went to look at another Trailblazer We weren't in the parking lot for 2 minutes when Ken came out to greet us We decided to look at another Trailblazer which Jim gave us the keys and tags Ken ran my credit with Langley and called later to tell me to come get my truck! I'm loving it! Thanks to Ken and Jim!

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blathrop
3/6/2013 8:55:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ella AmesElla Ames
Randy BarbeeRandy Barbee
Ken HoutzKen Houtz
Jim JacksonJim Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

Cannot give enough praise about this dealership. I have been buying cars from Ken Houtz for more than 30 years. Once again buying my new car was an easy, effortless and comfortable process. Ken is a trusted friend and I count on his honesty and fairness. He cares so much on a personal level. His staff was attentive, competent and caring. I love my new Buick Enclave that I ordered to my specifications. It arrived as expected and is such a beautiful car. It was presented to me with a full tank of gas as usual. Such a nice touch as I expected!! I will always give my business to Ken Houtz Chevrolet/Buick for the next 30 years.

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Supermech
2/26/2013 6:10:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ella AmesElla Ames
Ken HoutzKen Houtz
Tony PafundiTony Pafundi
Teresa SangerTeresa Sanger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

These guys were awesome! Their professionalism coupled with hometown attitude was very refreshing. I can't say enough about how easy this whole process was. I drove 2 hours to work with them and I'd do it again without question. Thanks for everything you guys made it easy! I highly recommend anyone looking for a new Chevy to go here. Very down to earth people with very positive easy going customer service! Thanks again Ken, Ella, Tony and Teresa!

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VLGRODIAK
2/16/2013 2:13:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy BarbeeRandy Barbee
Gary CrawfordGary Crawford
Ken HoutzKen Houtz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ken Houtz Chevrolet Buick:

They were right there for me and showed me exactly what I had in mine. I wasn't there all day. They had my car ready when I went to pick it up. Gary went over with me all the functions that the car had on it and help me set everything up such as the blue tooth and onstar. It was the best experience I have ever had in buying a car. I am very happy with my car. Thank you.

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