Ken Stoepel Ford Lincoln-Merc

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ken Stoepel Ford Lincoln-Merc:
I bought a truck from this dealership and was extremely happy with the sales experience and their service department. Because of that positive experience, I recently came back as a repeat customer to buy the only 2008 Mustang Bullitt on their lot. Again, the sales experience was very positive. Michael Rodriguez was my sales person and he was very helpful, knowledgeable, and fully explained every question I had about my purchase. I highly recommend this dealership if you are considering the purchase of a new Ford vehicle.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Ken Stoepel Ford Lincoln-Merc:
Mike was great!! Would deal with him again any day!

The man with Finance, I forget his name now, but was very professional and was a pleasure to deal with.

Well this is a crock of shit! My review is too short!!! what kind of crap is that! I am the customer and will write what ever I please!



XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Ken Stoepel Ford Lincoln-Merc:
We went to this dealership in November to buy a 2008 Focus. After waiting in the sales office for two hours for the salesman to go back and forth and wait on other customers, we FINALLY agreed to payments of $450. Even this was a little high for us so the salesman told us he would not have the first payment due until January to give us a little bit of a cushion on the high payment. We agreed to this. When we got to the finance office to sign the paperwork, the payments had been mysteriously raised to $465. The finance officer said he must have "misunderstood the information given to him by the salesman." To be even more sneaky, the first payment's due date was December NOT January like we were promised. Nothing we agreed to with the salesman actually made it onto the paperwork. We were deceived the entire sale. They said anything to make the sale and nothing that was said was put into writing! Do NOT buy from this dealer-take the extra time and go to San Antonio-it is WELL worth it!

Was this review helpful to you? Yes | No