Kendall Auto of Fairbanks

Kendall Auto of Fairbanks
1000 Cadillac Court
Fairbanks, Alaska 99701
(907) 456-6217

Manufacturers: Honda, Subaru, Toyota, Scion


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Twenty-Four Month Rating: 4.6/5
17 Reviews
Kendall Auto of Fairbanks

Overall Score: 5 Star Rating4.6



About Kendall Auto of Fairbanks
Certified: Kendall Auto of Fairbanks

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seth.laphm
5/16/2012 2:40:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Fazio

My Review of Kendall Auto of Fairbanks:
My experience at Kendall was really good. I usually do not like to even darken an auto dealer's doors. But the sales associate that i worked with was extremely helpful and was very informative, and it helped make the process a good one rather than a pain in the butt.

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Karl Kassel
5/13/2012 2:03:39 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Lowry, Jaclyn ?

My Review of Kendall Auto of Fairbanks:
Both staff members we worked with were fantastic; fast, friendly and efficient. The issue was not enough financial staff on board (only 2) to handle the customer flow. After we had closed the deal with Chris, we had to wait an hour and a half to get into Jaclyn's office to do the paperwork. She was extremely nice and efficient, especially considering the the work load she was handling. Bottom line: more staff in finance would have made our experience much better. Everything else was top notch.

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Sam_hutch
4/26/2012 10:17:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Lowry

My Review of Kendall Auto of Fairbanks:
My husband and I recently purchased a certified used car. I was very impressed with how smooth everything went, we picked a bad day to go since they were low staffed but even with the Sales man running back and forth between customers he got everything done as fast as he could and he was very friendly. I will def recommend this dealership to friends looking to purchase a vehicle!

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MicheleFoley
4/13/2012 1:39:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Thuresa

My Review of Kendall Auto of Fairbanks:
I dropped my car off for an oil change, and needed a ride to work. Thuresa was friendly, efficient, and got me to work on time! She also gave me her card to call for a return ride after the work on my car was completed. She got here in great time. She was friendly, informative, and a great ambassador for Kendall!

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yosh
4/11/2012 2:49:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Malen

My Review of Kendall Auto of Fairbanks:
After researching ther site online, I choose to go see a 2009 Subaru Forester in person, and give it a test drive. At the dealership they didn't seem to mind my son running around, playing in all the new cars there, and eating their lolipops. As soon as he was free Malen came and assisted me with the vehicle, took my information and allowed me to test drive it. It ran great as advertised, and everything seemed to be in order. I asked for a quote on my trade in and what kind of rates they were offering for financing. He quickly took my information and started the assessment process for my vehicle. From start to finish it took quite a while however, having plenty of matchbox Priuses and a Scion for my son to play with time went by realitivity quickly and uneventfully. Finally recieving an acceptable price for my trade in and a great finance rate, the paperwork was finalized, and I walked out a happy customer.

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LeeAnnAtencio
4/7/2012 12:00:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tony (service) Teresa (shuttle)

My Review of Kendall Auto of Fairbanks:
Tony has always been very helpful and prompt in making sure that my truck is taken care of. He pays attention to detail and treats you like a person not another invoice.He has always greeted me with a smile and made sure I was aware of the services that Kendall offers, such as shuttle, coffee, free wifi, etc. Tony is an asset to your company.

Teresa, always has greeted me with a beautiful smile. She makes the conversation light and full of positive ideas about life. She has always been prompt and safe in her driving. She always makes sure I have her card so I can call her for a return ride.She is definitely an asset to your company.

Thank you,


Lee Ann Atencio

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clearwebby
4/5/2012 12:11:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris

My Review of Kendall Auto of Fairbanks:
Excellent experience and Chris was very helpful in helping me out. The trade in and overall price of the truck was a great deal as well.

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richardhorace
4/2/2012 11:33:30 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: lynn holmgreen

My Review of Kendall Auto of Fairbanks:
thank you for all your hard work and working with us on the SUV that we are getting thanks again.
from all of us at home. and thanks to lynn for all she done for us.

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ecmartin
4/1/2012 1:52:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Shuttleworth

My Review of Kendall Auto of Fairbanks:
I was pleased with how I was treated at Kendall when buying a used vehicle. A vehicle was found for me in a timely manner and I was able to work with Dave Shuttleworth and Malen Bratcher to get a reasonable price, a price within my budget.
I am a long time customer of Toyota and for these reasons I continue to return when purchasing a vehicle.

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mklkml
3/23/2012 3:01:03 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Malen

My Review of Kendall Auto of Fairbanks:
Our first time at Kendall Auto of Fairbanks we were welcomed with smiles and felt at ease during our first visit. Because of this we were more apt to stay longer and really get to look at more vehicles. We did not feel pressured once to make a purchase at all but we were still given the customer satisfaction that anyone deserves. We did end up purchasing a vehicle in which we are more than satisfied with and have been grateful for all of the customer care that we received. The price wasn't any better or worse then the competition around Fairbanks but the vehicles that were at the dealership all were taken better care of then other places that we looked at. We found our perfect vehicle and the experience was better then we had ever expected! Thank you Kendall Auto we would recommend them to anyone!!

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