Olathe Toyota

This was my first time buying a car by myself. I had a wonderful experience from start to finish. Gevon is an amazing young man. He is very kind, personable, friendly, and knowledgeable about the I had a wonderful experience from start to finish. Gevon is an amazing young man. He is very kind, personable, friendly, and knowledgeable about the Toyota products. He was extremely accommodating and put me at ease when going through this process. Victoria was great as well. She was very patient with me as she helped me with the Toyota App and answered all of my questions about the functions of the car. Daniel was also very friendly when it came to payment and warranty options. Overall, I would highly recommend Olathe Toyota for first time car buyers! More

Easy to work with and knowledgeable about vehicles on lot. Made our drive several hours away worth our while. We intended to buy only one vehicle but we ended up buy two after they treated us so well. lot. Made our drive several hours away worth our while. We intended to buy only one vehicle but we ended up buy two after they treated us so well. More

We had the privilege of working with Gevon and it was very informative and smooth. He had an awesome personality and was very easy to work with. Would highly recommend him as your car salesman. We a very informative and smooth. He had an awesome personality and was very easy to work with. Would highly recommend him as your car salesman. We absolutely love the corolla we purchased. The car was clean and ready to go. Our only complaint was that when we picked the car up, the gas tank was not full. In all our years of buying cars, this was the first time that had happened and with the cost of a car, this should be an automatic perk that the dealership gives to the customer. More

We went to Olathe Toyota today after several visits with the intention of buying the vehicle that we were very excited about getting. The truck was everything we wanted and we were ready but to all but sign the intention of buying the vehicle that we were very excited about getting. The truck was everything we wanted and we were ready but to all but sign the papers. Brian was off putting to start, seemed like we were an inconvenience to him almost as soon as he approached us. When sitting down to work out a deal he was very to the point about not budging at all and that is not how it works anymore. He continued to mansplain how things work with trade ins and newer vehicles. Funny thing is, everything he decided to explain to me another dealer down the road did and more. I felt defensive and uncomfortable the whole time and honestly down right angry with his attitude when we left. I thank him though, because of his attitude I did not want to purchase a vehicle no matter what at this dealership at that point especially from him. Instead we went to an amazing dealership with an amazing sales team who sold us a better truck with less miles for a better deal. I'm sure he just thinks of me as that naggy lady that came through with an attitude, but sir some people feed off others vibes and you sir had a terrible one. I am surprised he has been doing this for so long, he told me several times how long he has been on the job, I am surprised that anyone would want to buy a vehicle from him if this is how he treats people. More

Extremely pleased with my experience with the staff at Olathe Toyota on 6/5/23. I had a friendly greeting from Kelly when I walked in the door to having Carlos going over paperwork with me as I purchase Olathe Toyota on 6/5/23. I had a friendly greeting from Kelly when I walked in the door to having Carlos going over paperwork with me as I purchased a gorgeous 2023 Toyota Crown. Daniel and Scott in Finance were very kind and informative. I then finished up with extremely knowledgeable Victoria in Customer Relations. It has been 8 years since I purchased a new vehicle so I was delighted with Olathe Toyota. Kathleen Winner 06/08/2023 More

Bought a part from them on Ebay and sent me wrong part. Ask for the part I ordered all I get is sorry you Have to send part back before I will send you the part you ordered I'll send the part back but why Ask for the part I ordered all I get is sorry you Have to send part back before I will send you the part you ordered I'll send the part back but why should I be but out I seems like Ed in parts doesn't care just send me what I ordered. It wasn't my fault I didn't send the wrong part what happened to good customer service Cart2232 ebay id More

The Used Car Salesman Kendal and Administration Victoria were AMAZING TO MY FAMILY and fixing a problem that came up with my new used truck!!! I WILL GO BACK TIME AND TIME AGAIN AND I STRONGLY ADVISE ANYONE were AMAZING TO MY FAMILY and fixing a problem that came up with my new used truck!!! I WILL GO BACK TIME AND TIME AGAIN AND I STRONGLY ADVISE ANYONE LOOKING FOR A GREAT DEAL ON A NEW OR USED VEHICLE TO GO TO THIS DEALERSHIP!!! They do things the way they should be done and they are friendly and respectful people just like you and I who STAND BEHIND THEIR PRODUCTS!!! More

Unfortunately, after having one of the best experiences we've ever had in purchasing our Hybrid Platinum Highlander, we had to deal with the Service Department. Extremely disappointed in that the Service we've ever had in purchasing our Hybrid Platinum Highlander, we had to deal with the Service Department. Extremely disappointed in that the Service Department didn't even attempt to understand my issue or my perpective, they were extremely lax in follow-up, and simply denied any fault without listening to my true issue. More

The sales department especially Nola Hunter was not helpful, refused to work with me, return my phone calls and just generally a poor experience. I worked with multiple dealerships here in the KC area helpful, refused to work with me, return my phone calls and just generally a poor experience. I worked with multiple dealerships here in the KC area to get the right car, and this was by far the worst dealership in terms of customer experience. Highly recommend either Molle or Hendricks Toyota as other options. More