Key Scales Ford

Key Scales Ford
1719 Citrus Boulevard
Leesburg, Florida 34748

Sales: (352) 787-3511
Service: (352) 787-3511
Parts: (352) 787-3511

Manufacturer: Ford

Most Reviewed Employees
Fred Almonte Fred Almonte
Sales Associate
Tom Gussler Tom Gussler
Internet Manager
Blake Kelly Blake Kelly
Sr. Internet Manager
Chris Taylor Chris Taylor
Sales Associate
Wendy Raney Wendy Raney
Service Advisor
Chad Howell Chad Howell
Sales Associate
Joe Vanwaes Joe Vanwaes
Service Manager
Bruce Johnson Bruce Johnson
General Sales Manager
Mark Bonner Mark Bonner
Sales Associate
Rod Berger Rod Berger
Sales Associate
Need a New Car?

Dealership Amenities
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Parts Store
Vending Machines
Owner Advantage Rewards

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 PM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
135 Reviews
Key Scales Ford

Overall Score: 5 Star Rating4.8



About Key Scales Ford
Certified: Key Scales Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Key Scales Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Key Scales Ford
Family owned and operated for over 40 years.
Same location and many of the same people. Please let us know how we can help you. Your complete satisfaction is our goal 100% of the time. -Paul Dean General Manager


jonibaloni888@msn.com
5/18/2012 6:49:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Fred Almonte

My Review of Key Scales Ford:
Fred was wonderful!!!!! I have never such a pleasant car buying experience!! There was no pressure to buy. He answered all our questions clearly and understandably. I highly recommend Key Scales Ford and Fred!!!!!! And I would recommend them to all my friends.

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rccr7796@centurylink.net
5/17/2012 6:54:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Gussler

My Review of Key Scales Ford:
I felt comfortable dealing with Tom because he was honest and up front about everything I had questioned.I would come back if I ever decide to buy another vehicle from Ford.

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mca1243@comcast.net
5/14/2012 11:08:40 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Howell

My Review of Key Scales Ford:
Very pleased with the entire sales experience and looking forward to years of professional service for my new Ford Focus. Everyone we met at the dealership was
exceptionally qualified in their particular field. Keep up the good work. Now, tell
me about the name of the dealership. Why is it Key Scales Ford? What are Key and
Scales? Two last names?

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luke8220
5/13/2012 9:54:03 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Wendy Raney

My Review of Key Scales Ford:
Wendy was very frindly and explained every thing to me in detail. She went over the estement with me befor work was done and explained what it entailed. When the woek was finished she whent over every thing and explaned it in detail. She was very curtious and answered all my questions on the bill and question I had on coat of other services I plain for the future. I feel she did an exlent job of covering all aspect and am very happy with the treatment I received.

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boilerman99
5/11/2012 9:20:25 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vanwaes

My Review of Key Scales Ford:
They took my truck in when they said they would and had it done when they said they would.
The price given was lower then the price I ended up paying but
not by much after the Owner Advantage Rewards.

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birumph
5/10/2012 12:38:25 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rod Berger

My Review of Key Scales Ford:
Everyone was friendly. Went out ot the way to deliver my car. Remains to be seen what kind of service I get but everyone was very nice.

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jsamluk
5/9/2012 1:25:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Taylor

My Review of Key Scales Ford:
Chris Taylor was very knowledgeable with the Ford Vehicle lines. Did not pressure for a sale and did everything possible to locate and deliver the vehicle we wanted with the equipment we wanted in an expedient manner.

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monarch
5/4/2012 10:33:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Gussler

My Review of Key Scales Ford:
My visit to your dealership was an exceptional experience. Salesmans knowledge of vehichles was excellent. Went for test drive and Tom went over all features of Ford Fusion (car I was interested in) as well as gas consumption, which was very important to me. The dealership was clean and neat and all personnel were very curteoes.

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MusicyByBart
5/3/2012 1:56:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rod Berger, Paul Dean, Bruce Johnson

My Review of Key Scales Ford:
I have purchased over 40 cars in my lifetime. Most of the time the buying experience was ok. And honestly some were less that desirable. (buying my new 1983 Cadillac Fleetwood in Texas was the worst)

THIS WITHOUT A DOUBT WAS THE BEST BUYING EXPERIENCE EVER.

I never felt they were misleading me. I felt this was an open and honest transaction. We were able to quickly agree on a price that I was happy with.

They found me the exact car I wanted and delivered it quickly without a hitch.

Rod Berger my salesperson, and Bruce Johnson the General Sales Manager were excellent to deal with. If anyone is thinking of a new Ford, I would highly recommend they work with Rod and Bruce to buy a car.

Bart

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cpulgarin82
5/1/2012 2:16:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Taylor

My Review of Key Scales Ford:
The best experience I ever had. They make you feel that your business is important and valuable. They take the time and go the extra mile to fit your needs. The service department exceptional, with very friendly staff (Wendy). I am from Ocala and driving to Leesburg was the best decision. I highly recommended.

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Reviews 11-20 >>