I am very satisfied and had an experience at Key Scale Ford withbuying our 2013 Ford Edge. Our sales person, Bill Pyle, was very friendly, accommodating, and we found his quality of work excellent. He showed us various cars and encouraged us to look for the best car that would meet our needs. He worked very hard to get us the best deal for our trade in car and we were very satisfied with that deal. We have been doing business with Key Scale for several years and that is the reason why we again wanted to do business with the dealership. We had visited other Ford dealerships in the area and did not have a pleasant experience with them. Key Scale and Bill Pyle provided us an excellent
experience.

Was this review helpful to you?    Yes | No Thank you

Mr. Pyle was very kind and did not pressure us into buying our car. The whole experience was very pleasant. They worked with us and we got the price affordable for us .All of the staff were equally as nice and friendly. I would highly recommend the dealership to anyone looking for a new or used car.

Was this review helpful to you?    Yes | No Thank you

We have never had such a satisfying, relaxing, and stress free dealing with a vehicle dealership EVER as we just had at Key Scales Ford. Rod Berger, Jeff and Mike were wonderful!!!!!!! Everyone we encountered was gracious, friendly and sincere. The dealership has surpassed any expectations we might have had coming in to look for a new vehicle by far!!!!! And it was all a one stop shopping experience! All the work and headaches were taken care of and we left in a brand new Ford Escape.
Our friends love the look of it. We tell them to go see Rod at Key Scales! He is knowledgeable. Answers questions. Not pushy. A great car shopping experience! We are very happy. Everything seems more difficult as we age. It was such a gift to be able to relax and feel confident making such a huge purchase. I wish more businesses were like you. THANK YOU!

Was this review helpful to you?    Yes | No Thank you

Went in looking to possibly lease a vehicle and wound up buying one instead. Mark worked with us to stay within our budget, showed us a vehicle that he thought would be good, and we went home very happy. The staff at Key Scales has always been very accommodating to our needs and this is the 3rd vehicle we have purchased over the last few years.

Was this review helpful to you?    Yes | No Thank you

very helpful throughout the sale and knowledgeable about the car I wanted to purchase. I was able to test drive the car and dealership had a great route picked out to check all aspects of the car. I felt the price was fair and all sales personnel knew there job well and acted very proffesionaly during the process.

Was this review helpful to you?    Yes | No Thank you

My experience with Key Scales Ford was great. Everyone was curtious and helpful. Bill spent quite a bit of time with my husband and I answering questions until we were comfortable with our new Taurus. We were never rushed or made to feel uncomfortable.

Was this review helpful to you?    Yes | No Thank you

It was great to work out the deal prior to driving 2-1/2 hours away from home. No dealer in Tampa was able to get close to the specific truck and price I wanted. I would encourage everyone who buys a Ford to contact Blake Kelly and try and get a deal worked out. I would have loved to get a lower price, but I feel I got the best deal for my money ion the time I had to look

Was this review helpful to you?    Yes | No Thank you

Don Garrett was very friendly and helpful showing me the cars and during test drives. He was patient and understanding. After purchasing the vehicle he went above and beyond to show me all the features on the car and how to use them.

Was this review helpful to you?    Yes | No Thank you

The dynamic duo were great, They were both very helpful. There was no pressure to buy a vehicle.

The reason for the two salesperson's, It was Rod's turn up, but he was tied up on a problem. That's when Mike came in to help out. You don't see that at many Dealerships.

We did purchase a Ford Fusion Hybrid. This was our first car in 16 years. Believe me thing's have changed a lot. Rod said if we have any problems understanding how thing's work, just give him a call.

Was this review helpful to you?    Yes | No Thank you

Called ahead of time and negotiated the price on purchasing a Kia Optima... Since I was traveling from out of the county, I wanted to make sure we could agree on a deal. To my pleasant surprise, the deal we made over the phone, was the SAME exact deal I received when I went in to the dealership. There was no haggeling and trying to make changes, or any problems. Great car dealer!!! Did what they said they were going to do, plus MORE.. Would highly recommend.

Was this review helpful to you?    Yes | No Thank you