Keyes Woodland Hills Buick GMC Cadillac

Keyes Woodland Hills Buick GMC Cadillac
6133 Topanga Canyon Boulevard
Woodland Hills, California 91367
(818) 348-4352

Manufacturers: Buick, Cadillac, GMC

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Twenty-Four Month Rating: 4.1/5
2 Reviews
Keyes Woodland Hills Buick GMC Cadillac

Overall Score: 4 Star Rating4.1



About Keyes Woodland Hills Buick GMC Cadillac
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medford
8/24/2010 1:25:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuey,TP & William

My Review of Keyes Woodland Hills Buick GMC Cadillac:
Evan,
The folks at your store work very well as a team. They were all very prepaired to answer every question (even if it ment they had to go and find out the answer from someone eles).Your store is clean and very well kept.
I am also very happy to know that Carmen is on your team... I have trusted her to tell me the truth for the last few years, and she is the best !

Thank and God Bless you all for the fine work that you do !

Dwight W. Ford

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jcapps
7/19/2010 11:16:27 PM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Assorted

My Review of Keyes Woodland Hills Buick GMC Cadillac:
Initially had some issues with the condition of the vehicle upon pickup but the service manager made everything right. Any dealer can sell a vehicle but when it comes to fixing issues is where it counts. I initially was not happy, the service advisor was lazy and incompetent, but once the manager got involved things changed

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Response from: Keyes Woodland Hills Buick GMC Cadillac
Added: 8/9/2010 1:24:24 PM
Thank you for the feedback and your honesty. I'm glad we got everything straightened out in the end and we do apologize for any inconvenience. We are always looking for ways to improve our process to make it the best possible experience for our valued clients. I'm the Internet Manager here and if you need anything, feel free to contact me directly at 800-691-4920 ext. 111 and I'll be happy to help any way I can. Again, we appreciate your business.

David Bradley