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Kia Sherman Oaks - Service Center

5727 Van Nuys Blvd., Van Nuys, 91401
Makes: Kia|Service Center
 

Excellent
94% Recommend

Overall Rating 4.7

61 Lifetime Reviews

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Kia Sherman Oaks - Service Center
61 Lifetime Reviews
Kia Sherman Oaks - Service Center Info
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61 Service Center Reviews
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Reason For Visit
Service

"Happy customer"

Have to say, that I love coming to this dealership. David in the service department is really helpful & I love the service that he provides.

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Service dept


Reason For Visit
Service

"Excellent Customer Service !"

I've had my Kia Sportage serviced at this location a few times and I've always been happy with the service and the great team of people who work there.

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David Suarez


Reason For Visit
Service

"The Best Kia Dealer"

in 2010 I was shopping for a Kia Soul ! The best Dealer was Kia Sherman Oaks by far ! No one even came close to the straight talk no xxxxxxxx ! All the employees have good attitudes and appreciate their jobs ! I like to service my car from where I buy it. I Drive 30 miles each way to Kia Sherman Oaks ! I live in Thousand Oaks and the dealers around here are arrogant and will not deal at all ! and rude customer service !I have had a lot of new cars in my life, BMW, Jag, Ford, VW. Kia Sherman Oaks Has been the BEST Experience of all of my New Car purchases ! Kia Sherman Oaks makes me Love my Kia Soul so Much, to know they are taking good care of me and my Soul !

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Employees dealt with

Manny Gonzalez


Reason For Visit
Service

"Kia Sherman Oaks & Kia Corporate is fraudulent as a whole "

I have and still am having HORRIBLE experiences with both this dealership and Kia corporate. They refuse the give you details in "writing" as they are trying to scam their customers into paying thousands of dollars for faults that are caused by the lousy craftsmanship of the automobile it's self. To date, my "car" needs to have a ton of stuff replaced and NO SERVICE LIGHT is even on. This is incredible with cars that park them selves now a days. Save YOURSELF the headache and frustration and stay away from Kia overall. There is a reason Toyota & Honda have more success!!!

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Employees dealt with

Emanuel Manny Gonzalez


Reason For Visit
Service

"Great Customer Service at Kia Sherman Oaks"

Kia Sherman Oaks exceeds my expectation each time I take my car in for service. The entire team at Kia Sherman Oaks is knowledgeable, and friendly. They make you feel welcomed! They are quick to address all my concerns and give me the solutions I need to get my car in the best care possible!

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Employees dealt with

Manny Gonzales


Reason For Visit
Service

"A major improvement over First Kia in Simi Valley!!!"

Bought my 2005 Sportage from First Kia in Simi Valley and they proved to be dishonest. I was really happy when Kia opened a Dealership in Sherman Oaks which is closer. Now I no longer have the trek over to Simi but the Staff is soooo much nicer. I have been coming here since they opened and I am completely happy with the Service. I have seen changes for the better and I do love the Coupon Programs. Keep up the good work fellas, I might even buy my third Kia from you.

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Employees dealt with

Manny


Reason For Visit
Service

"Service"

I recently had an issue with a noise coming from the suspension/Axle area one evening. I went to the service center 7am next morning and without an appointment I was told they would do there best to see me when the mechanics started at 8am. They took my vehicle, checked it and found the problem what needed a part ordered, and I was on my way by 10am. The service here at Kia Sherman Oaks was courteous, friendly and fast, and it has been each and every time I have had to use them in the 18 months i have had my new vehicle. Not only am I happy with the Optima, but Kia has the service and staff to back it up.

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Employees dealt with

Manny, Zen


Reason For Visit
Service

"Service"

Kia took care of my service needs and I had a complimentary car wash....nice! Complimentary car wash would take the cake if it included interior vacuum. Overall, the customer service, and service is pleasant. Thanks Kia!

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Manny Gonzalez


Reason For Visit
Service

"This is the best Customer Service I have ever had, they..."

This is the best Customer Service I have ever had, they know how to take really really good care of you, the best ever as you can tell I just love this place.

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3 or 4


Reason For Visit
Service

"I took my 2013 Kia Optima SX for brakes squeaking and..."

I took my 2013 Kia Optima SX for brakes squeaking and front lift and right click noise Very bad job and customer service, took more than a one month to get a loaner car I had to call 15 times live messages never return my calls ask for the manager got call back after 5 hours from Manny he told he has a loaner car ready for me went there after couple hours he told me sorry the battery is dead on the vehicle is going to take half an hour to change the battery past more than an hour he came back and told me that thy got the wrong battery and thy can not give me a loaner car he told me he will give me a call back tomorrow to put me in a loaner car but he never did wait for a week call back ask for the manager instead of the managers he pick up the phone he told me come over so I can put you in a rental car my car still makes the squeaking noise and the click noise sometimes, I will never go back there thy got the worst customer service.

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Manny
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