Kia of Saco

Kia of Saco
860 Portland Road
Saco, Maine 04072

Sales: (207) 284-9190
Service: (207) 284-9190
Parts: (207) 284-9190

Manufacturer: Kia

Most Reviewed Employees
Joe Robinson Joe Robinson
Internet Manager
Tim Mariano Tim Mariano
Sales and Leasing Consultant
Justin Mondor Justin Mondor
Sales and Leasing Consultant
Nate Sheppard Nate Sheppard
Sales & Leasing Consultant
Frank Markgren Frank Markgren
Sales & Leasing Consultant
Brian Sturgis Brian Sturgis
Sales & Leasing Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
90 Reviews
Kia of Saco

Overall Score: 5 Star Rating4.9



About Kia of Saco
Certified: Kia of Saco
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Kia of Saco has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Kia of Saco
Kia of Saco opened on September 15, 2011 on 860 US Route One in Saco, Maine conveniently serving all of Southern Maine, Eastern NH and Northern Mass as well as anywhere else the Internet can reach... With our covered delivery service going as far as North Carolina for our valued customers.

With new ownership, came a new name and a new attitude with a buying process that is designed to exceed our customers expectations. We also received massive amounts of new inventory, we got some new faces and a brand new building which is now under construction.

Our philosophy is different than many other dealers. We do not believe in spending large amounts of money advertising on TV, Radio, Direct Mail and Newspaper. We focus our efforts on our cumore
stomers, allowing word of mouth and the Internet to carry our message as far as it can.

Our success begins with our hard working employees. All of the sales staff is certified in both KIA and Nissan and is held to the highest standards by management. The service technicians are also certified and have severals years of experience between them.

The sale of a car is the beginning of our relationship not the end.

Sincerely,

Kia of Saco less


sarahpjack
3/28/2012 10:03:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Mondor, Joe Robinson

My Review of Kia of Saco:
I was in a pickle with an upside-down loan on a car in need of a major repair. Joe really came through for me! Not only did KIA give me the most value for my trade, Joe was able to get me into a new car at the monthly payment I wanted. Joe is an absolute pleasure to work with. Justin has great follow through and Yelena is a pro when showing you how to use all the fun entertainment features in the new KIA models (which come standard, by the way, in even their base models). Overall, the experience was wonderful and I got what I wanted for a great price.

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Pony27
3/13/2012 10:13:44 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Moe and the awesome finance person (forgot his name!)

My Review of Kia of Saco:
Overall experience was great! I got what I wanted for the price I wanted. Only slight disappointment was that I wish the sales person knew more about the vehicle (granted it was a Ford, not Kia).

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DanaV
2/20/2012 9:26:16 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Robinson

My Review of Kia of Saco:
It was a pleasure working with both Moe Roy and Joe Robinson. It was evident they wanted my business and did everything they could to do so. I am not the easiest guy to deal with but that did not phase them a bit. They did not have a car with the options i wanted on their lot but they found one from a dealer in another State and wasted no time in going to get it. The over all performance was was pleasant and professional.

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michelle.hutchins
2/14/2012 5:01:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Robinson

My Review of Kia of Saco:
Before beginnning my search for a used (new to me) vehicle, I decided exactly what I wanted. The value I was looking for, price, use, extras - everything I needed. I then went online and the website is the easiest to use and most precise for options. I talked to Sean Sickles at Kia of Saco and he made what I wanted happen. He didnt try to pressure me into anything I wasn't interested in, though he did show me my options. Every step from browsing to closing was very streight forward and I did not have that 'car salesman' feeling that comes with most auto purchases. My loan is for 3 years and you bet at that moment I'll be going back to Kia of Saco. Maybe next time it will be for a NEW car! Thank you Kia!

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johnhd
2/14/2012 9:26:24 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Mariano, Joe Robinson

My Review of Kia of Saco:
This dealership is excellent and by far outshines the competition of Bill Dodge, Rowe, or Charlies Kia. They actually follow up with you and are honest.

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lesdicentes@roadrunner.com
2/13/2012 3:59:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: yelena Smirnova

My Review of Kia of Saco:
I give Yelena and KIA of Saco the highest ratings possible because their service and attitude was the best. We do not like to feel pressured or cheated, and we didn't feel either. They worked hard to find exactly what we wanted and they worked well with us on the pricing as well.

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nicwparker
2/12/2012 3:11:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sean Sickles

My Review of Kia of Saco:
We went to Kia of Saco looking at the Sportage, Sean was awesome, there was no pressure from him, he was very knowledgable, knew I had also done my research on the car and the options that I wanted and he did not try to upsell or pressure me to change my mind, we went for the test drive and we knew immediately that it drove as well as we thought it wqould and we were sold, he then worked with us to get it to the price we wanted and get the payments to our level and it was a great process, could not have asked for a better sales process.

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VAubrey
2/11/2012 12:32:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sean Sickles

My Review of Kia of Saco:
I don't think 5 (Great) is a high enough rating for my experience buying my new Kia Soul at Kia of Saco from Sean Sickles. I would give a rating of 6 (Excellent), if it were available. I had the BEST experience from start to finish.

It started with a web search on the Kia of Saco sight that led to an email response from Joe Robinson. Joe emailed me with a couple of questions about what I was looking for exactly; he was very responsive and very cordial--not overbearing or condescending in any way. We sat a time for me to bring in my trade-in vehicle and look and what they had available for Kia Souls.

When I got there, I met Joe in person, and he referred me to Sean Sickles for actually trying out the version of Soul I had chosen. Sean was awesome! Full of energy and enthusiasm, knows his stuff, and made the whole experience fun. Because the version I wanted was not available on the lot, Sean let me test drive his own new Soul, which happened to be the same version I wanted. After driving the Soul and seeing all its features, I was sold. Within a short time afterward, Sean had a price for my trade in, located a Soul in the version and color I wanted, and had all the initial paperwork done.

Within a couple of days I was able to come in to finalize the paperwork and pick up my new 2012 Kia Soul...and I LOVE it! Sean worked with my insurance company directly and got all of my transfer information done. I worked with David who worked with me to finalize the paperwork. He was very patient in explaining all the details. Afterward, Sean sat with me in my new Soul and showed me how everything works. My most favorite feature is the hands free Bluetooth function.

That's a long explanation, but I had nothing but a wonderful experience from start to finish. I would definitely recommend anyone to visit Kia of Saco.

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daswhaler
2/3/2012 1:21:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Moe Roy

My Review of Kia of Saco:
This dealership and its cars are a winning combination. I have purchased two cars from Kia of Saco in two months. That is how good Kia of Saco really is. My latest purchase was an Optima SX. I test drove Mercedes and Audi's before trying the Optima SX and found the driving experience to be more fun. If you want performance, luxury and exceptional fuel economy you owe it to yourself to test drive an Optima SX. The Optima SX is so good that I traded in my Mercedes for it.

Both times I purchased my Kia's I worked with Moe. He makes the buying experience fun, quick and easy. If you see Moe, I can assure you of a positive experience. Drive a Kia you'll like it!

David

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MimC
2/2/2012 9:58:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Moe Roy

My Review of Kia of Saco:
I was recently in an automobile accident that left me with a broken arm and an even more seriously broken car! With the money that i recieved from the insurance company i prepared to buy a new car. i was so excited about this process, i've never had a substantial amount of money to put down on a car, so buying a new car had never been an option for me.

After a bunch of research i settled on the Kia Sportage and set out to find my new car! I visited a few kia dealerships and took some test drives and talked money. we ended up at kia of saco more on a whim than anything else, and i knew almost instantly that this was the place i wanted to buy my car. The entire staff was incredibly friendly and welcoming. our salesman, Moe, was personable, friendly and super easy to work with. i never felt intimidated or pressured or rushed. Even with the money i had to put down on the car i still had a pretty strict budget to stick to. Moe and the rest of the staff at kia worked with me to make it so that i would be able to get the car that i wanted without having to stress about whether i would be able to make the monthly payments.

By the time we had finished figuring everything out so i was ready to buy my car it was too late to go to the bank. i was really bummed out because i was so excited to drive my brand new car. The folks at Kia let me drive off the car without paying at all, they just told me to come back in the next couple of days to pay! I couldn't believe they let me do that!!

Overall it was a great experience, i would highly recommend kia of saco to anyone (and i have been!) and when it comes time to buy my next car i know i will be going back!!

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