King Windward Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Lau, Nashua Solidum

My Review of King Windward Nissan:
Exceptional service that was timely and made us feel comfortable and secure in our purchase. We received all the information and details we needed to make a good decision on the vehicle we wanted and the additional features we desired. Matt had informed other personnel that we were coming in that day so we were greeted at the door and were able to meet with Matt and Nashua as soon as they were available. We have purchased three cars from King Windward Nissan in the past 5 years and we have always been satisfied with the service and the way in which the entire dealership does business.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Cheryl Nakamura

My Review of King Windward Nissan:
The entire lease process was smooth and relatively stress free. Cheryl took good care of me. Cheryl displayed excellent customer service skills and provided prompt responses to my calls and emails. She was extremely patient and provided all the needed information.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Lau

My Review of King Windward Nissan:
What can I say except that King Windward has excellent customer service.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Micklesen and Matt Lau

My Review of King Windward Nissan:
Sales process was easy and efficient. Dealer dealt honestly with me. They had the vehicle I wanted with the features I wanted at a price I could afford. they answered all of my questions, and explained everything about the vehicle. The dealer provided financing at a competitive rate.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Lau

My Review of King Windward Nissan:
I was referred to King Windward Nissan by my son whose mother-in-law had just purchased a new Versa. Since my former vehicle (16 years old) had just expired, I decided to check out the same car for myself. I found Matt Lau (my salesman) and all the others I dealt with (forgot the names, sorry) very friendly, not pushy, and straight-forward. I appreciate that. Everyone I dealt with including credit (which I didn't use), and parts (for a special order) were extremely nice to do business with. Matt was especially kind to install my plates on my vehicle for me. I will gladly refer family and friends to this dealership for future purchases. I'll definitely be using their service department, too.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Lau

My Review of King Windward Nissan:
We were not pressured into anything; we were able to look around without being hassled, and not shown something we wasn't interested in. We have been pressured in the past at other dealers, and we walked away prior to making any decision at all. We were able to get in and out in one day for the purchase and follow on with the Windward Nissan has been great.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Lau

My Review of King Windward Nissan:
From entrance to exit, purchasing a new car from King Nissan could not have been easier or more pleasant. Our salesperson,

Matt Lau, was truly first-rate and knowledgeable...he even polished off a slight fingerprint smudge on the car's door frame

before we left. I've purchased a few cars, but this was the first time I've left a dealership feeling relaxed and happy.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Cheryl Nakamura

My Review of King Windward Nissan:
King Windward Nissan is a great all-around dealership--from its sales to service departments. Its personnel is the most helpful you'll ever find when buying and servicing a car. It should be the prototype for all car sales and service dealerships.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Cheryl Nakamura, Nashua Solidum, Bill Mickelsen, can't remember the other salesperson's name and the F&I manager

My Review of King Windward Nissan:
This is the second Nissan that I have purchased from King Windward Nissan in less than three years. My first sales experience was exceptional, and I have been bringing my Murano in for service and have always been 100% satisfied. It was the obvious choice to return for my second purchase.

Cheryl was very thoughtful and offered to deliver my new Sentra to my home. At the same time she picked up my trade-in. The trade-in's battery needed to be jumped, and she took care of that too and drove it away for me. That's what I call exceptional customer service.

In addition to Cheryl, everyone including Nashua Solidum, Bill Mickelsen, and the other salesperson (I'm so sorry, I can't remember his name, I'm sure I have his business card) who took the time to show me the cars and take me for a test drive was wonderful.

I highly recommend King Windward Nissan to family and friends!

Susan Freitas

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Cheryl Nakamura and Marc Nakanishi

My Review of King Windward Nissan:
Cheryl is an excellent sales person. She was a tremendous help and I will probably call
her for further help with our vehicle. I love the 2009 Murano we are leasing. The no
fumbling for keys are the greatest. I will definitely recommend Nissan, especially Marc
and Cheryl.

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