Read Reviews King Windward Nissan

King Windward Nissan

King Windward Nissan

45-568 Kamehameha Highway
Kaneohe, Hawaii 96744


Sales: (888) 385-3203
Service: (808) 235-6435
Parts: (808) 235-6436

Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.1
  • Quality of Work:

    4.3
  • Friendliness:

    4.3
  • Overall Experience:

    4.1
  • Pricing:

    4.5

24-Month Rating

based on 13 reviews

4.3

4.3 out of 5

79 lifetime reviews

King Windward Nissan

Most Reviewed Employees

  • Amber AlpuertoAmber Alpuerto
    Lead Service Coordinator
    0 review
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Certified: King Windward Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, King Windward Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About King Windward Nissan

Visit us in person or online and see why King Windward Nissan is consistently voted highest in the state in customer satisfaction. Our experienced sales staff, and knowledgeable service department provides you with the best experience possible. Contact our internet department for discounted online prices.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free WiFi Cable TV
Pet Friendly Rental Car Service Onsite
Express Service Shuttle Service
Customer Lounge Area Vending Machines
Free Coffee

04joakio
6/12/2011 6:24:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Davis
Matthew Moriki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

My overall experience was very good because of honest and hardworking employees. Their patience and execution made it easy for a new car owner like myself transition through the process timely.

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robinr
6/9/2011 9:00:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cheryl Nakamura
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

Cheryl was extremely friendly warm, straightforward and helpful. The whole process of buying the car unfolded with ease, grace and rapidity, no hassle of any kind, and I am very grateful. Thank you Cheryl!

Robin Randolph

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howmat
5/28/2011 8:04:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cheryl Nakamura
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of King Windward Nissan:

Cheryl's service and product knowledge were exceptional. She showed me inventory that met the description of what I thought I wanted, but also provided me with alternatives and options for consideration. I wasn't looking forward to the hassle of buying a car, but Cheryl's patience and sincere desire to help made the process painless. Thank you Cheryl for helping me find what I really wanted!!

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saltyone
5/16/2011 5:40:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Lau
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

Why you ask...Matt was great! He deserved my sale since he didn't waste my time doing the typical car sales routine. I have no problem paying a few extra bucks to someone who treats me with respect and understands that my time is valuable. I walked away from another dealership because they didn't value my warning of how many vehicles I've purchesed and know the routine far too well.

Thanks Matt, you will get referrals from me.

Matthew

Oh, and Finance Guy...little pushey on selling some extra's.

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moniquesmith5155@yahoo.com
4/26/2011 5:39:18 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
3
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

I sent everyone an email and recived the my best quote from this dealer. It was no haggle and I was in and out very quickly. I was happy I got the best price from this dealer, because I have previously used their service department and was treated well.

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hwnboo
4/18/2011 2:34:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lahela Kau Aki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

I recommend this dealership to anyone. We worked with Lahela who provided such awesome service. She answered all our questions, went through all the features of the vehicle that we were purchasing, showed us other financiag with Nissan Motor Corporation, and provided exceptional service. Most of all Lahela took the time to come in on her day off to assist us in the purchase of our vehicle. That is just going above and beyond. Not only from the beginning was there great service but all the way through financing and out the door it was an awesome experience. Thanks Lahela and Windward Nissan for making this the best experience ever in the purchase of our vehicle.

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lea-ann111
4/2/2011 2:33:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lahela Kau Aki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

Lahela at King Windward Nissan was terrific!! She was very knowledgeable about the different models & the services they had to offer. She answered all my questions. She was very friendly and she did not pressure me at all. She helped me keep within my budget. I am totally happy I chose King Windward Nissan & Lahela to help me buy my new Rogue. I would definitely recommend her to all my friends and family.

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thaov
4/1/2011 5:14:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Nakanishi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

Marc was very straight forward and didn't give me the run around about the prices. He didn't waste my time by trying to negotiate with me. I asked what was the best price he can give me and it was the best price compare to other dealerships. He made things simple and since it was my first time purchasing a car, he made it hassle free for me.

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Cray24
4/1/2011 2:09:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Nakanishi & Cheryl
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of King Windward Nissan:

Both Marc and Cheryl were very outgoing, friendly and knowledgeable. There was no pressure to buy. A great car buying experience! Went there one night with my wife to look at a Rogue. Test drove a Rogue and decided it was to cramped. Looked at the Cube and liked it. Came home and researched the Cube and gathered trade in info on my Murano. Went back the next night and drove away in the Cube.

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drerio
3/30/2011 11:53:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Nakanishi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of King Windward Nissan:

As far as I am concerned, when things go as I expect they should that means it was a good buying experience. No hidden surprises in price and no pressure to add any extra packages. I did nevertheless get two of the extra packages offered. The delivery of the vehicle was as good if no better than expected. Very happy.

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