Kirby Chrysler Jeep Dodge Ram of Simi Valley

Kirby Chrysler Jeep Dodge Ram of Simi Valley
2350 1st St
Simi Valley, California 93065

Sales: (805) 581-9090
Service: (805) 581-9090
Parts: (805) 581-9090

Manufacturers: Chrysler, Dodge, Jeep, Ram

Most Reviewed Employees
ART Kupelian ART Kupelian
Internet Sales Manager
Bob Hazeski Bob Hazeski
Finance Manager
Ariel Riccitelli Ariel Riccitelli
General Sales Manager
Chuck Gaccione Chuck Gaccione
Sales Manager
Ralph Smith Ralph Smith
Sales Consultant
Marc Antonucci Marc Antonucci
Fleet Manager
Jesus Ortega Jesus Ortega
Sales Consultant
Jeff Hightower Jeff Hightower
Service Consultant
David Johnson David Johnson
Sales Consultant
Barry Garrison Barry Garrison
Operations Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free Drinks
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines
Car wash with every service

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 5.0/5
29 Reviews
Kirby Chrysler Jeep Dodge Ram of Simi Valley

Overall Score: 5 Star Rating5.0



About Kirby Chrysler Jeep Dodge Ram of Simi Valley
Certified: Kirby Chrysler Jeep Dodge Ram of Simi Valley
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Kirby Chrysler Jeep Dodge Ram of Simi Valley has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Kirby Chrysler Jeep Dodge Ram of Simi Valley
Kirby Auto Group has been serving Ventura County for nearly 50 years! A trusted name you can count on for Sales, Service, Parts, Collision Repair and Tires. Kirby Auto is a third generation family owned and operated business. We have a large selection of new and pre owned cars and trucks. We service all vehicle makes and models. Come on by, we'd love to meet you.


deeleo
5/18/2012 8:37:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Gaccione, Bob Hazeski, Jesus Ortega, Ariel Riccitelli

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
What a pleasant experience my husband and I had with Kirby. I was hesitant to walk in because of the previous owner and how my husband and I had been treated. WOW what a change! Everyone and I mean everyone at Kirby were extraordinary! We visited this dealership on several occasions trying out different vehicles. At no time did we feel pressure to buy anything.

Jesus took the time to talk to us about our needs and found us the perfect match! I love my new Jeep! The staff was exceptional, even the service manager came out to answer some questions we had on the vehicle.

Both Bob and Ariel listened to our concerns on pricing and exceeded our expectations on both the new car and the trade in.

I have told several friends and family about our fantastic experience at Kirby and will continue to in the future.

We love shopping locally and Kirby has reinstated our faith in continuing to do so.

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jenalle
5/18/2012 5:43:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Gaccione

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
I had a great experience with both Micheal and Chuck. I couldn't be happier with my purchase a Dodge Durango 2012.Both were friendly and kind in making this a easy time for me considering the circumstance.I purchased a Dodge Journey from another dealership 90 days ago and it being a great car it was not to my personal liking. They made the trade possible, going above and beyond to make the best deal for me.I am grateful and finally happy with my car, my payments and the entire purchase experience. I feel comfortable with my decision and have the smile to prove it. I highly recommend the dealership and staff, wouldnt puchase from any where else. :)

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robertstlaurent
5/10/2012 7:51:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Yeomans

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
HE MADE THE BUYING EXPERIENCE ENJOYABLE. MADE MY SELF AND WIFE VERY COMFORTABLE DEALING WITH HIM AND THE REST OF THE STAFF. IT WILL BE NICE TO TELL PEOPLE ABOUT THE DEALERSHIP!

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nanstambler
4/20/2012 11:14:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Gaccione, Bob Hazeski, ART Kupelian, Jesus Ortega

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
Out the gate, Jesus greated us with a friendly no pressure attitude. Very personable.
Car salesmen get a bad rap, and this is one that broke the mold!
He was knowlegable of the Jeep product and listened to our needs as he made his recommendations.
No hard sell, or push to send us to a product that was wrong for us.

Art, Chuck and Bob made the "numbers" part fit into our budget.
A great amount of time was spent making sure we were satisfied and comfortable.
As a retired couple, the bottom line was important.
We drove away very happy ~ content that both dreams of owning a Jeep, and the comfort of knowing our price issues were satisfied.

Based on our experiences, this dealership was outstanding in friendlness, knowledge and service.
We wouldn't hesitate recommending Kirby Auto Group and these outstanding employees.
Feels like Simi Valley hospitality has returned!

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/20/2012 4:45:05 PM
Thank you so much for your business and kind words.. We appreciate it very much and look forward helping you long term..

dndmcs
4/16/2012 8:31:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Barry Garrison

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
I just wanted to take a moment to thank Barry Garrison and his team for helping me with my 2009 Honda Civic LX. I have known Barry for several years now, and even though he no longer works at a Honda dealership, I still contact him when I need to get the job done right the first time! Sure, I could go to another dealership that supposedly “specializes” in my particular vehicle, but why would I do that when I know that Barry and the entire team at Kirby Chrysler Jeep Dodge will do whatever it takes to keep me happy and retain my business. Kirby’s customer service is “second-to-none”, and the level of professionalism and attention to detail to every job, no matter how big or how small, is in keeping with the highest standards of customer satisfaction. Look, I could go on and on singing their praises, but why don’t you go in and see for yourself? I highly recommend this dealership to anyone who is looking for an automotive organization that prides themselves on placing the customer’s needs first. Thank you again for a job well done!

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/18/2012 9:44:36 PM
We are here for your needs now and in the future.. Thank you

ldynred430
4/16/2012 5:49:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hazeski, David Johnson

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
David Johnson was a great help in my long search for a good vehicle to fit my needs. He was friendly and very knowledgeable. This was one of the first dealerships I looked at and I ended up returning here for the great service to purchase my vehicle.

Bob Hazeski was also a great help and very knowledgeable regarding the financing, warranty options, etc. I appreciate the time they spent in making sure I was happy with my purchase and experience.

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/18/2012 9:43:59 PM
Thank you for your business and kind words. We appreciate it...

Prokati85
3/11/2012 8:17:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Gaccione, ART Kupelian

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
Friendly, professional, and savvy staff especially Art. It was a pleasure buying a car with this dealership as they made it stress free and very helpful.

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/4/2012 8:45:34 PM
Thank you for your business and kind words. We appreciate it.

dhardi
2/25/2012 5:33:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: ART Kupelian

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
I've been very satisfied with Kirby dealership service in the past when they were in Ventura. I was very pleased as well with the new dealership service.

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/4/2012 8:46:50 PM
Thank you so much for your repeat business.

rbuller
2/9/2012 12:35:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Hightower

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
Jeff is a very caring Service Advisor. He pays attention to the customers needs and makes sure the service is completed when promised and is done correctly.

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/4/2012 8:48:13 PM
Thank you for your serivice business; We will take care of you as we always do..

deevman
2/2/2012 1:51:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc Antonucci, Chuck Gaccione, Bob Hazeski, Ariel Riccitelli, Ralph Smith

My Review of Kirby Chrysler Jeep Dodge Ram of Simi Valley:
My wife Mary and I had a pleasant experience finding a new Town and Country Van to replace our old one. We initially received a phone call from salesman Ralph Smith informing us that Chrysler was having a buyback program for Chrysler owners. At first I didn't think we would be interested but we decided to go to the dealer just to see the new vans and test drive. Ralph was very pleasant and never pushy. He let us browse at our leisure. We determined that it did make sense in purchasing a new van.
Initially, they didn't have the model and color combination we were interested in. Marc located what we wanted and had the van at the dealer in 2 days.
Chuck the sales manager was very up front with the deal and trade-in value so there was no hours of back and forth negotiating as the industry has a reputation of doing. The van came in, our schedule was tight and we had only an hour and a half to complete the deal. We were in and out with the deal that had been laid out two days earlier although Ariel had given us an extra discount to since the initial dealer cost was higher than that of the van that came in. Bob the finance guy went through the paperwork and we drove away in our new van within our timeframe. Ralph took the van to the gas station and filled it up, in the past this kind of thing was given to a lower ranking employee causing us to wait. We are very appreciative that everyone at this dealership did what needed to be done for us, regardless of their title.
We would definitely recommend this dealer.

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Response from: Kirby Chrysler Jeep Dodge Ram of Simi Valley
Added: 4/4/2012 8:52:07 PM
Thank you for your kind words and review. We appreciate your business now and in the future.

Reviews 11-20 >>